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BioLife Plasma Services

1450 Getz Rd, Fort Wayne, IN, 46804, US
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3 complaints
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Working hours
Mon
6:00 am - 7:30 pm
Tue
6:00 am - 7:30 pm
Wed
6:00 am - 7:30 pm
Thu
6:00 am - 7:30 pm
Fri
6:00 am - 7:30 pm
Sat
6:00 am - 5:00 pm
Sun
6:00 am - 3:00 pm
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10:24 am EST
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BioLife Plasma Services - Referral money missing

I referred someone around the same time as the glitch was happening which was a month or two ago and didn’t receive my referral money. When I spoke to the staff at the biolife center I go to they said that I was right but it was nothing they can do! That was $200 that I was supposed to get and everyone is dismissing it like it’s nothing. This is not fair!

Desired outcome: I want what is owed to me ! I referred someone followed the rules and I deserve the $200

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8:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

BioLife Plasma Services - Your rules are too strict!

I have been donating over a year. It seems when you get into the higher money, then something goes wrong. I don't have high blood pressure no where near it, but your readings are so high that I have to sit out 5 minutes and try again. I went to my doctor to get medicine for anxiety to calm my nerves down ( only need it for donation). It works some of the time. My complaint this time is that my blood pressure reading was over by 2 so I couldn't donate. This was my second one for the week. I had to reschedule but could only do it on Saturday as I had a funeral on Friday. Well to reschedule for the next week, I could have my first on Tuesday which is when I go but couldn't do my second one till Friday or Saturday. I thought it had to be two days between and not more than 2 donations a week. I can't go on Friday or Saturdays that's why I go on Tues. and Thurs. Well I'm in the platinum bracket so I'm out $70.00 for this week. I shouldn't be punished because your readings are too high. I want to continue to give because it is helping someone that needs it, but I'm sick of being penalized for this. The medicine makes me loopy and I'm very tired the rest of the day. It's really making me mad that I can't donate on Thursday again. I think you need to reevaluate your rules and make it simpler for the donor. I'm not blaming the facility for this, it's your rules.

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6:12 pm EDT

BioLife Plasma Services - rude staff

I use to think the staff was amazing here. However recently my favorite phlebotomists are no longer employed here. I am kinda picky on who I let stick me because i've had quite a few bad experiences.
I've never had a issue with requesting before. However tonight when I requested one who has stuck me multiple times and has never missed or given me a hematoma I got scolded.
Sarah asked me if anyone else could stick me because who I requested was busy, I started to scan the room and she says "if you only allow 2-3 people to stick you maybe we need to re-evaluate you as a donor" i'm sorry that I am picky after having multiple people miss my veins and having hematomas due to it. Way to make a donor feel good.

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Timmy629
Orlando, US
May 31, 2022 4:40 pm EDT

BioLife made false accusations against me and tried to press charges. Banned me for life. Rudest and most unprofessional staff. Manager who lied on police report was fired. Csl is way better.

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