The complaint has been investigated and
resolved to the customer's satisfaction
Bio SvelteNo refund


I purchased the product online, knowing there as a money back guarantee, who claimed to be the largest and most prestigious mail-order firms in the world.

They claim that if you are not 100% satisfied with the speed, the effectiveness or the durability of the results obtained with the Bio Svelte Diet Formula, all you do is simply return the remaining capsules to us within 90 days of their shipping date. If you do so, they agree to give you a full refund of the product price (less than shipping and handling fees), without asking any questions or posing any conditions. Moreover, they claim they shall do so within no more than 15 days of having received your returned package. They claim that no trick is involved in this free-trial offer, there are no hidden clauses, no conditions, and no exceptions. This is a written, formal and signed guarantee on their website.

I returned my product about 60 days in, which was four months ago know, and I am still waiting for the funds to be returned.


  • Hu
    Huguette RL Jul 05, 2013
    This comment was posted by
    a verified customer
    Verified customer

    J'ai maintenant reçu le produit Biosvelte. Dans 4 semaines, je vous ferai part des résultats obtenus.

    0 Votes
  • Hu
    Huguette RL Jun 26, 2013
    This comment was posted by
    a verified customer
    Verified customer

    J'ai commandé le produit le 4 juin. Ça fait maintenant 4 semaines et je n'ai toujours rien reçu. J'attends le produit miraculeux qui devait me parvenir discrètement par la poste. J'ai écrit à la compagnie Biosvelte, je n'ai reçu aucune réponse d'eux. Je me pose des questions. J'avais fait parvenir le coupon qui apparaissait dans le Journal de Québec du 3 juin dernier, belle publicité avec avis de professionnels, même chose sur leur site web. Est-ce que ce produit-là existe ou est-ce une arnaque?

    0 Votes
  • Mr
    Mrs Sarah Feb 24, 2013

    To get a hand on them try : [protected] or
    WDS Pharma international
    301 B - 122 boul. St-Jean, Pointe-Claire, Quebec, Canada, H0R 3J1

    G.P.O. Institute
    200-440 Laurier street West
    Ottawa, Ontario, Canada, K1R 7X9

    0 Votes
  • Di
    dic Sep 10, 2009

    Judy, I have the same problem as you. I returned my unused product, as it didn't do a darn thing - five months ago now. There was some corresponce by email, but now there is nothing - and haven't seen any refund. It looks like their website isn't even up and running anymore!

    I hope others read what a slime bucket company this is before they order the crappy product!


    0 Votes
  • Ju
    JudyHt Sep 04, 2009

    I ordered my Biosvelte in April and never received it. When I called the company they were very agreeable and asked if I wanted them to send me another shipment or cancel. I asked to cancel and get my money back. I never received my refund which was supposed to take 2 to 3 weeks. I called again in July and they said the refund in coming. I called in September and the phones are disconnected. I guess I'm not getting my money back.


    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.