Menu
BigRock Customer Service Phone, Email, Contacts

BigRock
reviews & complaints

www.bigrock.in
www.bigrock.in

Learn how the rating is calculated

1.0 3 Reviews

BigRock Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with BigRock at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for BigRock has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of BigRock. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

BigRock reviews & complaints 3

Sort by:

Newest BigRock reviews & complaints

ComplaintsBoard
R
1:53 pm EDT

BigRock Hosting services bad & support team very very bad

When i planed my website hosting change 1st hosting godaddy very nice give 5 star, unfortunately changed & go to Bigrock, sales team offer purchased 10 year hosting to minimum amount but not explain what role bandwidth after few days bandwidth limit exceed & my website temporary suspend & contact again bigrock than convert my hosting plan 10 year into 03 year OK..after few days i changed my website data means old remove new upload but website not host & pop raised...try try try to technical team please help but called backend team handle your probelms, what is this, technical or sweeper, OK after three days my website run but my promotional activity completely damaged, till issue raised, seriously i stuck by bigrock, if in problem occurred changed hosting, don't panic get again.

Don't purchased hosting plan by BIGROCK because wrost !

Read full review of BigRock and 1 comment
Hide full review
1 comment
Add a comment
D
D
dre nei
, US
Sep 06, 2016 10:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

So, you had five star, very good hosting, and changed to another company to try to save a few bucks and are surprised they suck?

ComplaintsBoard
H
1:10 am EDT

BigRock Multi Domain Hosting

The service for the first 2 months is good, But once your refund period is over, all your websites your down with 502 Bad Gateway Error or 503 Service Temporary unavailable Error. I am using wordpress, the most popular cms and using popular themes and plugins, even then they are killing mysql queries and forcing to buy VPN or otherwise they will make your websites down again and again. They are just cheaters, when you complain them, they reply after 8-10 hours and phone support is also at the daytime only. No matter what your problem is, they will not do anything and blaim you for all they errors. You will never get any support from their side.
I raised ticket HPB-[protected] but all they will do is that they will send you some logs of killing mysql queries.
The reality is that their servers are overloaded and just killing traffic by making websites down.
One more thing i want to tell you that you will not be able to run any cron jobs such as backupbuddy or any other as they kill these queries in between so their is no easy way to backup your website if you are using Bigrock.
Stay away from them guys.

Read full review of BigRock
View 0 more photos
Hide full review
ComplaintsBoard
H
12:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

BigRock Website Hosting Facility

i am using domain & hosting service of Bigrock from last many years. i got 1 domain name officiallyunlock.com site hosted in Bigrock Reseller & it was working well for almost 2 months. After that Bigrock Server have function of scanning it shows Virus Found & Port 80 Blocked automatically. They are unable to answer for our logical questions which i am going to share it here so everyone can see it. We scanned our data into Quick Heal Licence Antivirus & results shows clean also same site is working well into other server then which company is good in hosting pls suggest Godaddy or Bigrock? These issue is happening again & again all the time our sites go down 500 Server Error due to this bogus scanner functionality from our end we think that it's server end issue raised many tickets & did strong follow up but they are not listening & simply arguing with customers instead of giving good solution. Our Logical Questions: > we scanned our local system & backup files in #quickheal licence version (Result shows 0 then how come your scanner shows virus?) Answer Pls: > our many sites are working well for few months in your server after few days all of sudden how come Infected files come? Answer Pls: > same site backup is running in other company server testing done in #GoDaddy Deluxe Server, how come not working in Bigrock? Answer Pls: > you can also check website is clean showing in on line malicious scanner sites like https://www.virustotal.com/ http://www.quttera.com/ Answer Pls: > Example- Today i make 1 site www.xyz.com live in your server that time your system can't find the virus it comes after 1 or 2 months only? then how come it doesn't catch immateriality? Answer Pls: more than 11 days today they are not able to answer all above question would be happy if they can answer it here! Thanks, Harsh

Read full review of BigRock
Hide full review

Is BigRock legit?

Our verdict: Complaints Board rates BigRock highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about BigRock raises questions. Diligently reviewing BigRock's client feedback and resolution practices is recommended for those considering BigRock's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

BigRock earns 81% level of Trustworthiness

Excellent Trust Notice: BigRock near-perfect at 81% trust. Use with confidence, maintaining usual caution.

Bigrock.in has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bigrock.in has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bigrock.in you are considering visiting, which is associated with BigRock, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for BigRock have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

BigRock website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Bigrock.in appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • BigRock protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact BigRock customer service

Phone numbers

1 800 200 7625 +91 22 3079 7900 More phone numbers

Website

www.bigrock.in

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with BigRock?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BigRock Customer Service. Initial BigRock complaints should be directed to their team directly. You can find contact details for BigRock above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about BigRock. Discuss the issues you have had with BigRock and work with their customer service team to find a resolution.