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The good, the bad, and the ugly - discover what customers are saying about Bidrack.com

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6:37 pm EDT
Resolved
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Bidrack.com SCAM Auction Site

COPIED FROM BID RACKS WEBSITE

This is "HOW IT WORKS"
1) Register to create your account.
2) Buy a Bid Pack to Rack up More Bids.
3) Find the Auctions you want to bid on & start bidding
4) If you are the last bidder when the clocks hits 0:00 you WIN!

I saw an webpage supposedly from Channel 9 News that was talking about this "New" bid site that was AWESOME! It went on and on about all the GREAT DEALS you could get and if I were to sign up through their site I would be given X amount of bids.. (I can't remember exactly) Anyway I followed their link and I registered. I then went on into their auctions and thought I better bid on some of their "BID RACKS" . I won 3. I thought it was awesome, I got them for only pennies! Well...

Thank goodness, I have an Ebay store and have an account with Paypal and had paid with that debit card. Because, it wasn't until I went back to by emails, that I discovered that they had "attempted" to charge my card $99 and because I had just transferred money into another account, it failed. But the next email said they had successfully charged my card $49. Both emails were from Paypal by the way, they always send emails of my transactions. If I hadn't been sent those emails I don't know how long it would have taken for me to know. There was never anykind of confermation or email that stated I had purchased anything other then the 3 auctions that were won for pennies.
Immediately I called Bidrack on their 800#. No answer. I left a message demanding a call back. Then I sent them an email, again demanding a refund and stating the fact they NEVER had my permission to charge my card.
I received an email back, " I'm sorry your upset. When you entered your credit card information you automatically agreed to purchasing our 175 bid packages!"

I responded rather strongly... I am sure you can imagine. Then picked up the phone and called Paypal and explained what happened. They have fronted the money back into my account. We canceled that card so they couldn't make any more unauthorized debits and Now we are waiting. They finally did call me back, 5 DAYS LATER only to tell me that they had a strict NO-REFUND policy and refused to put my money back.
BIG mistake! I have now personally proclaimed WAR on these scammers and wont stop until they are SHUT DOWN along with any other un-scrupulous outfit out here in cyberspace that wants to ROB hard working innocent people of their $$$. I hope the rest of you keep fighting for the money you worked hard for and won't simply stop at telling your story on a complaint site! File a complaint with the attorney generals office and who ever else will help. Unless we do this these kinds of companies will continue to operate. They must be stopped!

Good luck and keep fighting!

PS. I also found out later, once I found that the "Channel 9 News" Report that I read that sent me to Bid Rack in the first place, Is totally Bogus! In the fine, fine print on the bottom of the page it states that these are "actors"... wow, did I feel like an idiot.. What a "Scam"! LET'S SHUT THEM DOWN!

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7:55 pm EDT

Bidrack.com Once you finish their so called step one, your credit card is automatically charged $99.00

There is no way to back out of the registration process, once you finish their so called step one, your credit card is automatically charged $99.00. When I phoned customer service to question why was I billed, they behaved more like bill collectors and talked to me pretty ugly. Thier only purpose is to let you know about the "no refund policy". please, please save your money, this is a scam!

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1:23 am EDT
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Bidrack.com deception/ fraud use of my credit card

i thought i was just registering with them and i gave them my cc# in case i would win an auction, i thought i was allowing my self up to $75.00 to bid on an item and if i win an auction then they would charge my cc account the amount of my auction. So i put in 1 bid and did not get the item. But they had already charged my account the $75.00 and they offer no refunds. What a rip off this company is. The $75.00 they say is for a bid package i supposedly purchased. They refuse to return my money. But offered me 20 free bids and then i just need to pay them for the shipping. i told them i want my money back, and i was turning them in for consumer deception and fraud. here is what they gave me to do i can contact them @ [protected]@bidrack.com as well as close my account thru [protected]@bidrack.com, they called me back from this cell phone #[protected] out of california.

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Fighting Scams: Scambook.com
, US
Jun 15, 2011 7:20 pm EDT

I saw your comment, and I am sorry for your frustration with Bidrack.com

Its a shame that so many are feeling ripped off by this company. We are seeing many people complain about Bidrack on our site www.scambook.com
http://www.scambook.com/browse/index/company/114/BidRack

If you would like to share your complaint with others in hopes to get your money back through a Class Action Lawsuit I would suggest you post your complaint as well. Once 100 complaints have been filed we can move to the next step on stopping this scamming.

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H
1:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bidrack.com scam , hacking , cheating system

Bidrack.com is the scam, and cheating system. Everyone must stay out of this site now. They just creates the scam and cheating system to take a bidder money.
As the bidrack states: If the auction timer reaches 00:00:00 and no new bids are placed the person who placed the last bid wins the auction and can purchase the product at the final auction price. But when the timer reaches 00:00, it displays : GOING OUT 1 TIME, this message stays for about 2 second, and then another message: GOING OUT 2 TIME
it stays there for about 2-3 more second, and then the system hangs up, freezes and then re set the timer. The result: you can never win the aution and loose all your bids.

NO PRODUCTS FOR SAVE, JUST A SCAM:
I bought total $500 bids and did not win the aution. I tried to purchase the iPad2, and uses my $500 that I bougt for credit toward the purchase price item, instead of keep bidding, but you know what: when I ckick the BUY NOW BUTTON, the system takes me right back to the purchase bid again ( the frontpage ).

HACKED, CHEATER, NO CALL ANSWERES, HANG UP THE CUSTOMER PHONE CALL:
I called the bidrack customer support, I had to wait for around 30 min, someone there picked up the phone and keep saying: hello, hello... and then hung up.
They did like that again, again and again.
I emailed bidrack support, NOOOOOOOOOOOOOO RESPONDS YET.

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oneclickammie
Sarasota, US
Aug 09, 2011 4:10 pm EDT

Well, I found something else: All the items you can bid for on bidrack, you can buy from everbuying.com (chinese brands) at a fraction of the price bidrack suggests as retail. I suspect bidrack is buying wholesale from them. Plus, everbuying.com ships free to the public unlike bidrack that charges a small fortune for shipping. eg you might win the usb spongebob thingy for 0.05 but you pay 7.95 for shipping. People, you can buy this at walmart for less! I haven't received anything I've bid on yet. They show certain items have shipped but the tracking info is not live (bogus?). I don't think I was charged the $99 like some others but now I'll go check for sure. Everything seems to point to them being a ripoff!

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jddogguy
W.P.B., US
Jun 17, 2011 2:18 am EDT

Yes, what you said definitely doesn't sound right. But i did notice one mistake you were making. I have used bidrack and love them I got 2 ipads both under $250. You used $550 worth of bids on one? You started to low. Come in at the end, that way you only use a few bids, and that is how you get the deals!

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Fighting Scams: Scambook.com
, US
Jun 15, 2011 7:37 pm EDT

We sorry to hear that there are so many consumer feeling scammed by COMPANY NAME I am seeing others being subject to the companies deceptive practices.

Filing a complaint with BBB is one way to help warn others of the deceptive practices of a company but unfortunately BBB cant do much to get you your money back.

Another option would be to file your complaint on www.scambook.com Along with the many others doing so. Once 100 complaints have been filed we can move to the next step (File Class Action Lawsuit) and put a stop to this companies deceptive practices!

Many other angry consumers have submitted their claim on our website in hopes to get enough claims against Bidrack to start a Class Action Lawsuit http://www.scambook.com/browse/index/company/114/BidRack

Not only can you share your scam info with others, but also move in the right direction to get your money back.

There are too many people getting scammed by Bidrack and its about time we do something about it!

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J
3:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Company Home Terms & Conditions Privacy Policy Links Live Auctions Invite Friends & Earn Free Bids How It Works FAQ The Fun Way To Save! Bidrack is an exciting new type of auction site that allows you to buy brand name products with up to a 95% discount! We have everything from Louis Vuitton purses, to brand new 50 inch 3D Sony TV's! We offer all...

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5:36 pm EDT
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I went to this web site after seeing an ad. I registered and put in my credit card information with a slightly uneasy feeling but I thought ok it is for future purchases. I bid $.01 for a 10 bid package and won it. That is all I bought. The next day my credit card was billed $99.00. After many attempts to get through to them with no answer I called my...

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5:47 pm EDT

Bidrack.com Stay away from these crooks

I won many items, and after many complaints I did recieve the ipod nano I won (it took 6 weeks to ship). The item came directly from amazon.com and it was legit, as I was shipped a pink nano and wanted silvr and processed an exchange through amazon. Anyway, the other 10 items I won were nowhere to be found, and so I called customer service once again. They refunded ALL of the money I spent on their site except for the bids and money I spent on the nano, which was only about $20. I am happy to say 48 hours later the money was back in my bank account. I suggest anyone that still has pending money/auctions with them you call them and demand a full refund. Also email them. Anyway, it is too bad this was too good to be true! If anyone wants a reliable site, try bidsell.com. I have won many items and recieved them all quickly!

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DeeISScum
, US
May 05, 2011 2:47 am EDT

BidRack is a scam run by Deepak Argawal he is responsible for many online scams. They will ship cheap items, expensive ones when people complain and maybe refunds if you complain enough. You can spend hours begging for your money back OR you can CALL YOUR BANK AND DISPUTE THE CHARGE. This takes 10 minutes at most, if they want you to sign some forms, print these complaints and mail it back with a copy to your local politician. Your money will be refunded 100% of the time guaranteed. IT will also cost bidrack $35-$100 when you call your bank and dispute the charge. This will get them shut down and put out of business.

CALL YOUR BANK AND DISPUTE THE CHARGE, DO NOT DEAL WITH BIDRACK...

You were scammed tell your bank to send you a new card so they dont charge you again

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Rebeccakris
Fort Worth, US
Apr 08, 2011 3:32 am EDT

Have you been ripped off by Bidrack.com a/k/a Nomorerack.com? Go to the "No More Nomorerack/Bidrack" Facebook page and share your thoughts: http://www.facebook.com/pages/No-More-Nomorerack-Bidrack/211851815491679. Bidrack / Nomorerack might delete your negative comments from their Facebook page, but I won't. Let consumers know what they are in for if they do business with Bidrack / Nomorerack.

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8:12 pm EDT
Resolved
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Bidrack.com All Won Auctions Were Cancelled

After three weeds and the company charging my credit card, I received an e-mail saying that some of my auctions that I won would not be shipped due to problems with their suppliers. I called...was on the phone for over an hour trying to reach someone and was told that ALL auctions won before March 15 would not ship. I won an IPad; they said they were having problems with their suppliers, but there was an IPad online that day for auction, so why can that one be shipped but mine can't?

There was an offer to refund my bids...I, under no circumstances will spend another dime on that site. I demanded that they refund all money I paid to their site...seeing as how nothing I won was ever shipped. The customer service rep said that would be done, but he certainly didn't seem very apologetic. As a matter of fact, he kind of chuckled when I asked to speak with a manager. We'll see if my credit card is refunded.

BIDRACK.COM IS A COMPLETE RIP OFF. DO NOT DO BUSINESS WITH THIS FRAUDULENT SITE!

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DeeISScum
, US
May 05, 2011 2:48 am EDT

BidRack is a scam run by Deepak Argawal he is responsible for many online scams. They will ship cheap items, expensive ones when people complain and maybe refunds if you complain enough. You can spend hours begging for your money back OR you can CALL YOUR BANK AND DISPUTE THE CHARGE. This takes 10 minutes at most, if they want you to sign some forms, print these complaints and mail it back with a copy to your local politician. Your money will be refunded 100% of the time guaranteed. IT will also cost bidrack $35-$100 when you call your bank and dispute the charge. This will get them shut down and put out of business.

CALL YOUR BANK AND DISPUTE THE CHARGE, DO NOT DEAL WITH BIDRACK...

You were scammed tell your bank to send you a new card so they dont charge you again

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fogducker
Atlanta, US
Apr 28, 2011 1:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I did not win any bids and used up all my bid credits. I emailed them about their win guarantee and they have never responded not gave me back my credits. This place is a scam.

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Rebeccakris
Fort Worth, US
Apr 08, 2011 3:30 am EDT

Have you been ripped off by Bidrack.com a/k/a Nomorerack.com? Go to the "No More Nomorerack/Bidrack" Facebook page and share your thoughts: http://www.facebook.com/pages/No-More-Nomorerack-Bidrack/211851815491679. Bidrack / Nomorerack might delete your negative comments from their Facebook page, but I won't. Let consumers know what they are in for if they do business with Bidrack / Nomorerack.

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clg0513
Mt Juliet, US
Mar 21, 2011 5:26 pm EDT

BIDRACK is a scam. I and tons of other people have won auctions since the beginning. All of the sudden we all get emails saying our items can't be fulfilled due to manufactures issues. Umm..then why are you still auctioning off the same things on the site. How can you run out of gift cards? Why did you change the rules a million ...times on your win guarantee. I advise anyone to stay away as I'm having to fight them along with my Credit card company to get my money back - as they charged me the second I won an auction.
If you have won an auction and it's under 30 days please file with the BUYSAFE site. I just did!

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6:02 pm EDT
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Bidrack.com not shipping items I won

BidRack is a SCAM! RUN from this site! Won several items, now they email me and say that due to problems with suppliers I won't be receiving my items! They are giving me BIDS for the items. One item that I won was valued at $995 and they are offering me bids at .60 per dollar of the worth of the item. All other times they have said that bids they give to you when the site messes up are valued at .30. Three of the items were Gift Cards---how could they NOT BE ABLE to procure them?
I don't want more bids because the same thing will happen, plus there is nothing to bid on. Several days ago they starting having fewer auctions, and the ones they do have are for junk and bids.
I am getting in touch with my credit card company and also Buy Safe.

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DeeISScum
, US
May 05, 2011 2:48 am EDT

BidRack is a scam run by Deepak Argawal he is responsible for many online scams. They will ship cheap items, expensive ones when people complain and maybe refunds if you complain enough. You can spend hours begging for your money back OR you can CALL YOUR BANK AND DISPUTE THE CHARGE. This takes 10 minutes at most, if they want you to sign some forms, print these complaints and mail it back with a copy to your local politician. Your money will be refunded 100% of the time guaranteed. IT will also cost bidrack $35-$100 when you call your bank and dispute the charge. This will get them shut down and put out of business.

CALL YOUR BANK AND DISPUTE THE CHARGE, DO NOT DEAL WITH BIDRACK...

You were scammed tell your bank to send you a new card so they dont charge you again

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Diana Keaton
Port St. Lucie, US
Apr 18, 2011 2:49 am EDT

I was going to join this website so thanks for the warnings!

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Diana Keaton
Port St. Lucie, US
Apr 18, 2011 2:48 am EDT

I was going to join this site so thanks a bunch for the warnings!

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Rebeccakris
Fort Worth, US
Apr 08, 2011 3:33 am EDT

Have you been ripped off by Bidrack.com a/k/a Nomorerack.com? Go to the "No More Nomorerack/Bidrack" Facebook page and share your thoughts: http://www.facebook.com/pages/No-More-Nomorerack-Bidrack/211851815491679. Bidrack / Nomorerack might delete your negative comments from their Facebook page, but I won't. Let consumers know what they are in for if they do business with Bidrack / Nomorerack.

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jussme33
Sun Prairie, US
Apr 05, 2011 7:45 pm EDT

BuySafe flag is back up again..its in the left hand bottom corner

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tomx2
, US
Mar 22, 2011 10:50 pm EDT

If you look, it seems bidrack and nomorersck don't have the buysafe flags in the corner anymore. BEWARE. They screwed me too.

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9:10 pm EST
Resolved
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Bidrack.com not a trustful website

It has been a month but my orders are still being processed. It would be okay if they charged my credit card when they ship my items but no; they charged immediately after the auction. I

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rakesh714
Anaheim, US
Jul 08, 2011 9:55 am EDT

so scammed 99 dollars then i won 5 bids been 3 weeks got nothing wtf! calling bank tomorrow this sum ###

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dee is scum
, US
Jun 02, 2011 10:12 pm EDT

Call your credit card company and request they charge the merchant back, or do whats called a chargeback, dont even bother dealing with bidrack they will only refund if you complain 20 or more times, just call your bank, tell them you were charged $99 and never agreed to it, and you want them to initiate a chargeback for you so you can get your money back, if the bank says no or tells you to call bidrack tell them your next call is to your local attorney general and BBB office if they dont do the chargeback or ask for a manager. They are required by law to open an investigation in to the charge they tell you no so they dont have to deal with the work

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takeitback10$
Jacksonville, US
May 31, 2011 10:10 pm EDT

i was registering for FREE to check the site out and some how ended up with $99.00 charge on my account. This is totally a scam. cheap 2 cent products go cheap the rest go on and on and never seem to end. I filed a claim with my bank immediately after trying to get Bidrack to remove the charges, we'll see what happens. To do so I had to cancel my card and wait 7-10 days for another one. This site is a scam, you have to read the entire page scrolling down (including small inset boxes) all the way to see where they "say" you are buying something. its BS. I hope they fry! they say FREE, FREE, FREE everywhere except where you click to "finish" your registration... How do these companies even get on the web!

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DeeISScum
, US
May 05, 2011 2:45 am EDT

BidRack is a scam run by Deepak Argawal he is responsible for many online scams. They will ship cheap items, expensive ones when people complain and maybe refunds if you complain enough. You can spend hours begging for your money back OR you can CALL YOUR BANK AND DISPUTE THE CHARGE. This takes 10 minutes at most, if they want you to sign some forms, print these complaints and mail it back with a copy to your local politician. Your money will be refunded 100% of the time guaranteed. IT will also cost bidrack $35-$100 when you call your bank and dispute the charge. This will get them shut down and put out of business.

CALL YOUR BANK AND DISPUTE THE CHARGE, DO NOT DEAL WITH BIDRACK...

You were scammed tell your bank to send you a new card so they dont charge you again

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Rebeccakris
Fort Worth, US
Apr 08, 2011 3:34 am EDT

Have you been ripped off by Bidrack.com a/k/a Nomorerack.com? Go to the "No More Nomorerack/Bidrack" Facebook page and share your thoughts: http://www.facebook.com/pages/No-More-Nomorerack-Bidrack/211851815491679. Bidrack / Nomorerack might delete your negative comments from their Facebook page, but I won't. Let consumers know what they are in for if they do business with Bidrack / Nomorerack.

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BobbyTyrone
Newark, US
Mar 11, 2011 2:54 am EST

I bought a 60 bid pack, I lost a bid where I used over 40 bids for a $25.00 Macy's card. Then I bid on a pair of $5.99 earrings and won. Of course, I requested a refund of the bids I lost. I was told that I could not get them back because I won. I still am waiting for a pair of shoes and a Ken doll that I won weeks ago. Although I did win 20 bids one time using my bonus spin, all the bids I recieved from my bonus spin disappeared suddenly. I wish they would disclose the details about the reufnd policy and the bonus spins clearly somewhere on the site, but I have not found any such explanation. This site really seems bogus and after I use my bids, I will not be returning to this site.

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clg0513
Mt Juliet, US
Mar 04, 2011 2:31 pm EST

The same thing has happened to me. I had over 100 bids that disappeared this am - some were from spins, some were from my leftover bidpack that had been reset way back and 60 of them were from a referral. They basically said "tough luck". Plus you have to go through your purchased bids before your bonus bids even will work. what a RIP. I will be filing a report with the Better Business Bureau as soon as I get my win. Also I inquired about the people waiting on their ipads adn her response was that the supplier couldn't keep up with demand. WHAT?they were the ones putting x amoung of ipad auctions out there how is that demand and fair to those waiting...and what about the referral program they had where you could get an ipad (to be shipped out march 2) for so many referrals. Why not ship those who one them before that date first?

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Lila71
Los Angeles, US
Mar 04, 2011 12:58 am EST

Hello, I spent a considerable amount of money on bids. So far I have not won anything. Yesterday, all of my bids THAT I PAID FOR, several hundred, just DISAPPEARED. POOF! GONE. No explanation. I had trouble getting a reply from their customer service via email after several attempts. I finally got through on the telephone after waiting and waiting for nearly an hour. Long story short-- they refused to refund my bids saying there was no record of them. Total BS. DO NOT WASTE YOUR TIME OR MONEY WITH THIS WEBSITE IT IS DISHONEST AND FRAUDULENT. I will no longer shop at their NoMoreRack.com website either because of this. It should also be noted that at nomorerack.com I have been waiting more than a month to receive items I have been billed for. Terrible. I've been scammed! Watch out!

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