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2.3 12 Reviews
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Beverly Hills Puppies complaints 12

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12:23 pm EDT
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I purchased a 2nd dog from Martin on Feb 12, 2023. We did health checks 48 hours after getting the puppy and he was positive for Giardia which spread to my other 2 other french bulldogs. 4 days after the puppy arrived one of my older dogs came down with Parvo- the vet said the puppy was likely shedding the virus still. A few months later we found out the...

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11:18 pm EDT

Beverly Hills Puppies 2 puppies

We purchased 2 frenchies from Beverly Hills Puppies at the same time, one of the puppies was diagnosed with epilepsy by 10 months old & the other had cancerous tumor encapsulating his kidney by age 4, we were devestated & spent thousands of dollars to give them the best quality of life possible. Our epileptic boy died at age 5 1/2 yrs, & the one with cancer barely made it to 6 yrs. This is not how it should be, this company should never be allowed to sell or breed any animals, animal control should step in a.s.a.p. Too many of these aweful stories coming from this company.

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9:48 pm EST

Beverly Hills Puppies english bull terrier mutt martin leon sold me

My girlfriend and i got a female english bull terrier DOB 10/22/13 RN26123801 we bought her on december 2013 suppose to be purebred but i highly doubt it i sill have the dog but it looks more like a mutt with some deformation like a short tail non triangular eyes does not have a round head at all with a long skinny muzzle, i had english bull terriers in the past so i know how a EBT should look like and yes they do inbreed their animals like someone mention before looking at my pets Certified Pedigree my pets parents share the same father RN13581308 name Chico Dominguez, they also share same grandfather as well RM33943504 name Veneno of wich he is also the great grandfather. I do not recomend getting a puppy from this place at all tried to contact Martin Leon in the past but for some reason he is never around or not available i hope this review help people considering about gettin a puppy from this place and i do have pictures to prove what im saying. Another unhappy customer from Beverly Hills Puppies Inc

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Is Beverly Hills Puppies legit?

Our verdict: Complaints Board's thorough examination reveals Beverly Hills Puppies as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, Beverly Hills Puppies stands out for its commitment to quality and security. Clients considering Beverly Hills Puppies should delve into its customer service record to gauge compatibility with their expectations.

Beverly Hills Puppies earns 96% level of Trustworthiness

Perfect Trust Endorsement: Beverly Hills Puppies achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Beverlyhillspuppies.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Beverlyhillspuppies.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a beverlyhillspuppies.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Beverly Hills Puppies's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 33% of 0 complaints were resolved.
  • The website belonging to Beverly Hills Puppies has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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3:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Beverly Hills Puppies English bulldog purchased April 2015

Scammers BEWARE! I bought a English bulldog puppy that I THOUGHT was healthy and happy until I discovered he had serious GENETIC bladder stones that were passed down by his mother! I had to spend $3, 000 in surgery and more in testing! I contacted the owners of Beverly Hills puppies in Miami Fl who I purchased him from and they told me "send us a copy of the report for the vet and we will send it to our vet and get an answer for you" they have been avoiding me for 3 weeks and today blocked my number! I called them on another phone and they told me to get my attorney involved and hung up on me! I have called the AKC and filed a report against them as well as taking legal action. If your purchased an English bulldog from them last year please look into getting an x-Ray or checking signs of blader stones! The other puppies in his litter were also male which get this stone much worse then females! I remember two of his brothers were a fawn brindle color

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Update by Halliebulldog
Jan 04, 2016 3:15 pm EST

Pictures of mother and father that are infected if these are the parents of your puppies get your dogs checked immediately. They have a genetic infection!

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Update by Halliebulldog
Jan 04, 2016 3:14 pm EST

Complete and total scammers should be out of business

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5:10 pm EDT
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Beverly Hills Puppies SICK PUPPIES

PEOPLE INTERESTED IN PURCHASING FROM THIS MAN...BEWARE...THE DOG HE SOLD ME WAS A RED AND WHITE ENGLISH DOB 6/26/12...NOW HIS 3 LITER BUDDIES ARE STILL AVAILABLE ON HIS BEVERLY HILLS PUPPIES PAGE..BUT PLEASE TAKE NOTICE HOW THERE IS NO DATE OF BIRTH NEXT TO THEM..BUT YET ALL THE OTHERS HAVE A DATE OF BIRTH...STRANGE RIGHT? ITS BECAUSE THE WHOLE LITER WAS SICK...SO HE IS MOST LIKELY CHANGING THEIR DOB ON THE PAPER WORK..BECAUSE DADE MIAMI ANIMAL CONTROL WENT THERE AND ONE OF THEM WAS SAID TO BE IN THE VET WITH KENNEL COUGH...YEA RIGHT!...THEY ARE ALL SICK...STAY FAR AWAY..NOTHING BUT LIARS AND SCAMMERS...BAD REP WITH BBB AND JION ANGIES LIST AND SEE STRAIGHT "F"' FOR FAIL...NOT AKC.. TERRIBLE HORRIBLE MAD TO DO BUSINESS WITH..BE CAREFUL PEOPLE...HE OUTRIGHT DENIED SELLING ME A PUP YET I HAVE ALL THE PAPERS TO PROVE IT...HE IS GOING TO BE SHUT DOWN SHORTLY...JUST YOU WAIT AND SEE...!$4000 IN VET BILLS ALREADY AND HE DENIES THAT HE SOLD ME THE DOG...TO BE CONTINUED...

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Martin Leon
Miami, US
Oct 19, 2012 5:53 pm EDT

We did not sell a puppy to Mr. Michael Maida. We have had no sale conversations with Mr. Maida. Mr. Maida did not pay us any money for a puppy. We did not have verbal or written contract with Mr. Maida. The first and only conversation that we had with Mr. Maida was last week when he called us. We were at our kennel and the telephone conversation was cut off. Mr. Maida is misdirecting his claim by contacting us for the alleged parvo case of his puppy.

As breeders we sell retail and wholesale. All of the puppies that we sell, as required by Florida law are examined by a licensed veterinarian and certified by a health certificate indicating that the puppy is fit to be sold. All of our puppies are vaccinated against PARVO. There is a possibility that we may have sold a puppy wholesale and then the puppy was re-sold to Mr. Maida. If this is the case Mr. Maida should contact the firm that sold him the puppy.

With respect to the Parvo, if the puppy Mr. Maida received is a puppy from us and the puppy had PARVO all of our other puppies we have had PARVO. We have not had any cases of PARVO for years. We repeat all of our other puppies have not had Parvo and have not been ill.

From our years of experience in the industry, there are a good portion of veterinarians that immediately indicate that a puppy has parvo when there is vomiting or diarrhea or blood in the stool. In some cases there is parvo but in other cases the veterinarians tend to abuse of the situation as a result of charging excessive money for treating the puppy. Since the owner does not know better and because the puppy is sick the owner is forced to pay the excessive veterinarian costs.

In summation, we are not directly responsible for any alleged illness to a puppy that we did not sell to Mr. Maida.

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10:46 am EDT
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Beverly Hills Puppies HORRIBLE PEOPLE..VERY SICK DOGS

NIGHTMARE! On Tuesday, Aug 14, 2012, We pick up our English Bulldog puppy from Newark airport. Adorable little guy. My daughters birthday present. We just fell in love immediately. The next morning we took him to the vet for a well check-up and he seemed to be acting weak and tired. (we figured it was just from the flight) . That evening he started VOMITING and he had bad DIARRHEA. We Immediately took him back again in the morning and the doc gave him fluids and medicine..That very next morning, he was progressively getting worse. He was LETHARGIC.. and slipping into a COMA. We rushed him to Red Back Hospital. At this point the Doctor examined him and he was tested..He was POSITIVE FOR THE PARVO VIRUS..She didn't expect him to make it through the night...Well it was just a nightmare..We had to say our goodbye's because he was going into isolation, and we were not sure we were ever going to see him again...telling my daughter was so so hard..The doctor told me that the PARVO virus has a 5-10 incubation period so this was definitely contracted in Florida..and that I should immediately contact the breeder because his litter buddies definitely have it...and this pet is UNFIT FOR SALE!.. so at this point I thought I bought my puppy from THEBULLDOGBREEDER.COM...but to my surprise, when I contacted LUIS ARROYANE (THEBULLDOGBREEDER.COM) He said he has to call him and get back to me! I asked, "who's him?" He wouldn't tell me...Well calling and calling hundreds of times and getting NOWHERE..i finally find out the him is MARTIN ROY LEON...WTF...I thought i was doing business with LUIS ARROYANE ..THEBULLDOGBREEDER.COM...Well I wasn't! This son of a ### got my puppy from a puppy mill...i was sick to my stomach when i did the research on this LOWLIFE CREEP...I than decided to take the crate that he was shipped to me in to the vet...they took it and the crate as well tested POSITIVE FOR THE PARVO VIRUS...Now my medical bills in the first vet were about $450.00 and $175.00 to test the crate...Now comes the hospital bill...$2, 476.00! Now what? LUIS TOLD ME TO TALK TO MARTIN MYSELF...When i call him he said yes it was his puppy and that he didn't do business with me...so i have to call LUIS.. This went back and forth for 2 weeks...COLD, NASTY ARROGANT SON OF A ###...I honestly cannot understand how they are getting away with this...Well with all our prayers..our puppy came home 2 days ago...He is alive only from out immediate actions...otherwise, my little girl would have woken up to a dead puppy...I HAVE 2 DOCTORS LETTERS AND A CRATE THAT TESTED POSITIVE FOR THE PARVO VIRUS..AND THEY STILL WILL NOT RESPOND TO ME OR HELP ME...MARTIN ROY LEON pretended to have a bad connection the last we spoke...LUIS ARROYANE TOLD ME THAT HE COULD REFUND 1/2 THE COST OF THE PUPPY.. AND THATS IT! I TOLD HIM I WOULD RETAIN AN ATTORNEY AND HIS RESPONSE WAS, ' GO AHEAD...BY TIME YOU DO THAT AND FLY DOWN HERE IT WILL COST YOU MORE"...MY DOG WILL HAVE LONG TERM MEDICAL PROBLEMS...I HOPE THIS LETTER HELPS SOMEONE OUT THERE...DO NOT DO BUSINESS WITH THESE HEARTLESS PEOPLE...BTW...I PLAN ON CONTACTING EVERY AGENCY POSSIBLE AND ANIMAL CARE CONTROL...BETTER BUSINESS BUREAU...FBI...AKC...FLORIDA DEPT.OF AGRICULTURE AND CONSUMER SERVICES...BUREAU OF ANIMAL DISEASE CONTROL..AND THE NEWS PAPER...I WILL NOT STOP UNTIL THEY DO WHAT THE LAW STATES...OH AND BTW...THEY ARE NOT AKC...THATS RIGHT ...NOT AKC...NO PAPERS! DADE COUNTY POLICE WERE INFORMED AS WELL.. THEY NEED TO BE STOPPED!

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Update by Laura Maida
Sep 09, 2012 4:14 am EDT

LIAR...UPLOADING SUPPORTING DOCUMTENTS ...! WE WILL PROVE IT! STAY AWAY FROM BEVERLY HILLS PUPPIES AND ALL THE SO CALLED "BREEDERS" IN HIS SICK RING! LOVE ME PUPPIES.COM ..THEBULLDOGBREEDER.COM..PUPPYFIND.COM...MORE TO COME>>>>> PEOPLE PLEASE BEWARE... ALL SCAMMERS ALL VERY SICK DOG ...NO PAPERS ...FABRICATED HEALTH CERTIFICATES!

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RebaH
Newark, US
Mar 05, 2013 6:13 pm EST

It's sad how we have to disappoint our children because these sick people are sending sick dogs and lying out the ###! We have caught him in his lies! I want to know how to stop this evilness from continuing. I think the profiles made that take up for him are fake! We can't find any info on his so called vets! he is not registered with the BBB like he says. His facebook is so private and filtered he makes sure he protects his ###! he won't return phone calls. What can we do? BEWARE OF MARTIN LEON AND BEVERLY HILLS PUPPIES!1

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martinLeon can jump off a bridge
Jackson, US
Sep 08, 2012 12:18 pm EDT

MARTIN YOU ARE A DISGRACEEE TO THE ANIMAL BREEDING INDUSTRY.

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Martin Leon
Miami, US
Sep 03, 2012 6:19 pm EDT

We did not sell a puppy to Mr. Michael Maida. We have had no sale conversations with Mr. Maida. Mr. Maida did not pay us any money for a puppy. We did not have verbal or written contract with Mr. Maida. The first and only conversation that we had with Mr. Maida was last week when he called us. We were at our kennel and the telephone conversation was cut off. Mr. Maida is misdirecting his claim by contacting us for the alleged parvo case of his puppy.

As breeders we sell retail and wholesale. All of the puppies that we sell, as required by Florida law are examined by a licensed veterinarian and certified by a health certificate indicating that the puppy is fit to be sold. All of our puppies are vaccinated against PARVO. There is a possibility that we may have sold a puppy wholesale and then the puppy was re-sold to Mr. Maida. If this is the case Mr. Maida should contact the firm that sold him the puppy.

With respect to the Parvo, if the puppy Mr. Maida received is a puppy from us and the puppy had PARVO all of our other puppies we have had PARVO. We have not had any cases of PARVO for years. We repeat all of our other puppies have not had Parvo and have not been ill.

From our years of experience in the industry, there are a good portion of veterinarians that immediately indicate that a puppy has parvo when there is vomiting or diarrhea or blood in the stool. In some cases there is parvo but in other cases the veterinarians tend to abuse of the situation as a result of charging excessive money for treating the puppy. Since the owner does not know better and because the puppy is sick the owner is forced to pay the excessive veterinarian costs.

In summation, we are not directly responsible for any alleged illness to a puppy that we did not sell to Mr. Maida.

ComplaintsBoard
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2:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Beverly Hills Puppies sick puppy

We purchased a puppy from Beverly Hills Puppies almost a yr ago. right off the bat we knew there was something wrong. he was sick and the vet said it probably is from the vaccines he had. the next 4 months there was nothing but problems. our puppy had pneumonia 3 times. we spent well over $2, 000 on vet bills and his meds. we used up our $1, 000 warrenty. I wrote a complaint on his website warning people about him. we wanted to get money from him since we spent well over what the warrenty was. he told us that he would give us money if we took the complaint of the website. he gave us $300. at 6 months old he had pneumonia again and the vet said he would always have pneumonia and so we came to a conclusion that we did not want him to suffer anymore. we had to put our 6 month old puppy to sleep. it was the hardest thing i have ever done in my life. the vet had told us his trachea was the size of a cats and he was almost 40lbs. also he had a blue eye and after do research we found out that the trait of the blue eye is deafness. out puppy was deaf. after having to put our puppy down we called Martin and he told us to get a letter from the vet and send to him. once he got the letter he said that we can pick another puppy from his website and it would be free. so we did. in august we recieved our second puppy from Martin and he was a lot smaller then our last one. right now our puppy is 1 yr old and is very healthy. we have only taken him to the vet for his shots and nothing else. i am greatful that hes heathly but i DO NOT RECOMMEND ANYONE TO GET A PUPPY FROM MARTIN! there is a picture of our last puppy with the blue eye and a picture of our new one. if anyone would like to email me its [protected]@yahoo.com to try and put Martin out of business

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martinLeon can jump off a bridge
Jackson, US
Sep 08, 2012 12:21 pm EDT

FUNNY YOU DONT SEEM TO KNOW ANY OF THE POEPLE COMPLAINING ABOUT UR FRAUD HORRIBLE BUSINESS YOU ARE RUNNING.. I BET IF I WROTE A FABULOUS REVIEW ABOUT YOU YOU WOULD KNOW MY NAME DATE OF BIRTH AND ADDRESS BET YOU WOULD EVEN KNOW MY HAIR COLOR. YOUR PATHETIC AND I WILL NOT LET ANYONE I SEEL INTERESTED IN YOUR PUPPIES PURCHASE ANY OF THEM IF ITS THE LAST THING I DO… I WOULD LOVE TO TAKE ALL YOUR DOGS FROM YOU NO ANIMAL DESERVES THE LIFE YOU GIVE THEM THERE BETTER OFF DEAD BEFORE THEY EVEN COME OUT OF THE POOR MOTHER.

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Martin Leon
Miami, US
Sep 03, 2012 6:26 pm EDT

We do not know who this person is. In our internet world today it is very unfortunate that anybody can post an untrue complaint and this is nothing that we can do. We always keep our promises as stated on our warranty. Our warranty is posted on our website site. Our warranty clears states our guarantees.

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11:29 am EST
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BEWARE: Anyone who is considering purchasing a puppy from Beverly Hills Puppies and Martin Roy Leon beware. This place is a puppy mill. I purchased from them previously and they sent me the wrong puppy which was sick when it arrived. When the right puppy arrived, he was also sick. I received 2 emails (the latest and my response is below) from Mr. Leon...

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1:29 pm EDT
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I agree that this mr leon is a huge ###. i bought my dog there over a year ago and she has had health problems. none of which i blame on mr leon. that being said, in hindsight it is very clear to see that i supported a puppy mill in purchasing a dog from him. there is nothing legitimate about this guy. evrything is doctored. i feel very fortunate that he...

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6:08 pm EST
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Hello English Bulldog Lovers, It's Kat from MN again. I am so sick and tired of dealing with Martin and his so called business. I went to my vet's office as promised today and got a copy of the letter sent to PAWS on the 18th of February. It's so funny because the day I called PAWS, Maggie their representative called Martin for a copy of my pet warranty...

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12:12 pm EDT
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In February 2007, my daughter and I purchased our first English Bulldog puppy. Having had such good luck with our purchase experience from Pups-A-Million, we decided to purchase a second English Bulldog puppy. In researching hundreds of different breeders, we decided on Beverly Hills Puppies, Inc. This was the biggest mistake of our lives. Beverly Hill...

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2:56 pm EDT
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The first time I searched English Bulldog breeders and found Beverly Hills Puppies (supposedly in Miami, FL). This puppy was for my little 6 yr old granddaughter who has a life threatening heart condition. The puppy purchased from them was sent from GA, not FL. per the paperwork from airline and I have emails where he(Martin Leon, the so called breeder...

Read full review of Beverly Hills Puppies and 25 comments

Overview of Beverly Hills Puppies complaint handling

Beverly Hills Puppies reviews first appeared on Complaints Board on May 18, 2008. The latest review Purchasing a sick dog from beverly hills puppies was posted on Oct 10, 2023. The latest complaint SICK PUPPIES was resolved on Sep 27, 2012. Beverly Hills Puppies has an average consumer rating of 2 stars from 12 reviews. Beverly Hills Puppies has resolved 4 complaints.
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  1. Beverly Hills Puppies contacts

  2. Beverly Hills Puppies phone numbers
    +1 (954) 297-8882
    +1 (954) 297-8882
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    +1 (954) 864-6647
    +1 (954) 864-6647
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    Spanish
  3. Beverly Hills Puppies headquarters
    3251 NW 7th St, Miami, Florida, 33125, United States
  4. Beverly Hills Puppies social media
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