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1.0 218 Reviews

Better Homes And Gardens Complaints Summary

3 Resolved
215 Unresolved
Our verdict: If considering services from Better Homes And Gardens with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Better Homes And Gardens reviews & complaints 218

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B
8:12 am EDT

Better Homes And Gardens cooking show

Hi better homes and gardens,

I really love your show but as I have recently developed a vegan life style, your cooking show makes me feel very sad and I find myself not wanting to watch.

I really love everything else about your show though. The DIY is awesome and I love the plant and animal segments!

Perhaps you could maybe put in a few vegetarian or vegan meals into your cooking show to reach more viewers?

Thanks for listening,
Britt

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12:05 pm EDT
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Better Homes And Gardens wax melts

I loved the scent of the vanilla caramel spice for a fall scent. Unfortunately when I used it in my wax warmer it ate the paint off. I am disappointed because I've had this warmer for less than a year. The paint doesn't affect the warmers ability, but it is ugly to look at. I will certainly be telling everyone and will not be purchasing anymore bhg wax melts.

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12:34 pm EDT
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Better Homes And Gardens realty co.

Taking money under false pretense.

Now I understand after three months of being treated in a manner, I have touched on a standard practice. knowing I would never get my commission-security deposits back. Holding on to this check so tightly tells me everything. Any responsible tenant would pay to the end of the lease and then wait and wait to get a deposit returned. Then playing Miss Hagler Better Homes & Garden Reality infamous phone games with no contact in site.

Giving two security deposits in the beginning of a lease agreement, with one deposit going to Shannon Hagler from Better Homes & Garden Realty (assuming property owner) two months prior of moving in. Then finding out she has nothing to do with this lease agreement and only to show in a check as paid to Better Homes & Garden Reality. By telling the tenant (Glenn White) just don't pay the last month's lease agreement to ease the pain. How many times has this been done by Brokers injecting themself as a third party broker, showing no paperwork on landlord-tenant lease agreements? Which is wrong in any context.

Cheryl Kern 401-741 -8987 from Lang Realty which instructed Glenn White (tenant) to make the first check out to Better Homes & Garden Reality. Prior to moving in, explaining to me how this check is broken up and passed around as being a commission check then having to turn this check into a security deposit. Three days before moving in Ivone godI (Landlord) handled the second process in this unit. I Glenn White (tenant) made out one check for $2000 with one months rent and one month security deposit. This is when I recognized the problem and started the process of getting back the first check from Shannon Haggler that was written out two months prior to Better Homes & Gardens Reality.

Cheryl Kern handled the lease agreement for Glenn White (tenant)and Ivone godoI (landlord). Shannon Hagler Better Homes & Garden Reality (holding one security deposit). Telling the tenant not to pay the last month rent in the lease agreement, with Ivone godoI (Landlord) having no knowledge of this action. I Glenn White (tenant) questioned Miss godoI (landlord) on this action and found her to have no knowledge of this procedure. Miss godoI wrote to me on her behalf, to tell me that her primary language was not english, and to contact Century Village for any repairs needed on this unit. Conclude Shannon Hangar took action in appropriating funds on Miss godoI's behalf for Better Homes & Garden Reality's Fund.
This procedure shows intent of taking money under false pretense, as this procedure can only accommodate Miss Shannon Hagler Better Homes & Garden Reality fund.

Tenants are forgetting NOT TO PAY the last months rent, after 12 months or after many years because they are responsible renters. Who's going to remember NOT TO PAY the last months rent knowing this is wrong in any circumstance? For Miss Hagler the old or forgetful this action would work in Miss Hagler's favor. Miss Hagler only having a deposit check from Glenn White, made out to Better Homes & Garden Reality using a responsible renter's she would be able to take advantage on this act. So Miss Hagler keeps the last month's payments showing only as a check payed out to Better Homes & Garden Reality with no connection to Century Village or Miss Hagler. Only that Cheryl Kern 401-741-8987 from Lang Realty ask me to write out this check to Better Homes & Garden Reality assuming this was the property owner.

The copy of the check belonging to Better Homes & Garden Realty and the Lang Realty paperwork has disappeared from Glenn White's (tenant) unit. So trying to start this investigation or continue by slowing down this process would help Miss Hagler's case. Contact Better Business Bureau (561-842-1918) case# [protected] for all information containing to this case. Also trying to contact Better Homes & Garden Reality with no contact in site, while the infamous phone games would also help Miss Hagler case, In shaking down seniors.

To live in this Village for nine years with ONE security deposit and not one late payment.
Then to go for an upgraded same size unit just cleaner with TWO security deposits. Which the tenant payed out to two different organizations at two different times, months apart each other. If all this money was on one check, in the appropriate manner, this would have never played out.
This was well played and well executed.

Sincerely,
Glenn White ([protected]@hotmail.com)

I also made contact:
BBB Palm Beach Office
Federal Trade Commission
Consumer Services
Consumer action .org
Bhgre.com
BHGR Complaint Board (Better Homes & Garden)
Sherry Chris CEO Better Homes & Garden Realogy.com
FLA. Attorney General Ashley Moody
Zillow.com
https://www.floridabar.org/public/consumer/tip014/
http://www.freshfromflorida.com/Consumer-Resources/Consumer-Rights-and-Responsibilities/Landlord-Tenant-Law-in-Florida
Department of Business & Professional Regulation (DBPR)
Yelp

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9:59 am EDT

Better Homes And Gardens wax melt

This is NOT a complaint but rather a REQUEST...

Please tell me where I can order/buy the BHG Warm Tobacco Leaf wax melts. They are amazing. I use these in my retail home and flooring store and I constantly have folks commenting on how wonderful my store smells, however, Wal*Mart no longer carries this item. Its scent is soft and inviting during any season of the year. It is, in my humble opinion, the best fragrance you've ever offered in the melts, and I've used about all of them over the past several years.

Since I can no longer purchase at Wal*Mart, I would be happy to order directly from BHG or any online supplier you could point me to. Please let me know if you have any ideas on where I can get these gems.
Thank you,
Scott Miller
[protected]@gmail.com

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4:48 am EDT
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Better Homes And Gardens realtor complaint

To
Shannon hagler better homes & garden
561-935-7469 561-427-7272
250 west indiantown rd suite 103
Jupiter fl, 333458

The art of the scam
If we only had beauty or charm we would never have to become a better person.

The teachings of shannon hagler:
Check the worth of the john (pigeon)
Or another party that has a vendetta on that john.
Look for the largest payout.
Bring the john in (bait and switch).
Have an in between person that makes the moves, keeping your distances.
Hopefully it's a person or people
That has no clue.
Try to find ways to dehumanize the john,
So you can gain control of this person.
All this time you work your looks or charm.
Then if needed, play the shell game (move things around).
At the end always, and I say always have a block (protection).
A person, a rule, a place, your block can be anything.
This is the school on how to run scams and it has been done before.
Please note you will have to throw away your moral compass.
Or just use your own rationalization to fool yourself.
So one day you can become an office realty manager.
And have someone come into any unit to steal a lease agreement file and be able to tell this person good job. A new real estate agents dream.

Much more to come.
Sincerely, disgusted
Glenn white [protected]@hotmail.com

I also made contact
Bbb
Federal trade commission
Consumer services
Consumer action.org
Bhgr complaint board (better homes & garden)
Sherry chris ceo better homes & garden realogy.com
Fla. Attorney general ashley moody
Zillow.com
https://www.floridabar.org/public/consumer/tip014/
http://www.freshfromflorida.com/Consumer-Resources/Consumer-Rights-and-Responsibilities/Landlord-Tenant-Law-in-Florida
Department of business & professional regulation (dbpr)
Yelp

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10:05 pm EDT

Better Homes And Gardens queen size sheets set

My mother bought me Beautiful Homes and Gardens burgundy sheet set in June because I was turning 65 on July 4th! I Loved the sheets! They were soft, didn't wrinkle and were the perfect color! That's how I Did feel until yesterday when I wore up to the fitted sheet had a huge hole and the material around it was so thin it was like Chinese paper! I'm so very disappointed that my 89 year old mother was taken advantage of! I want to know what your company is going to do? I have saved the sheets and want a way to ship them to you and get a new set!

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7:48 pm EDT

Better Homes And Gardens 28” diameter round mirror gold finish

I purchased the 28" gold mirror from a Walmart a month ago and it was really difficult for me to spend $58 on a plain gold mirror but hung it about two weeks ago and have been satisfied. Until today when the hardware on the back broke causing the mirror to fall on a guest on my couch and shatter and break... I am EXTREMELY upset to see that the mirror only hung for two weeks before injuring someone in my house completely unwarranted. The hardware on the back just came completely unattached out of no where. I would expect more durable hardware. I am so embarrassed to have spent my hard earned money on a piece of junk. I am hoping you can make this right, as of now I am very disappointed in better home and garden.

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10:50 pm EDT

Better Homes And Gardens apple butter candle

A couple years ago, I purchased apple butter candles made by better homes and gardens. I have looked everywhere, I would like to purchase more. Did they discontinue them? Will they ever cycle back around? I have looked at multiple walmarts as well as online and seem to come up short. Can you please help me find where to get these candles? I would like to purchase a few of them. Thank you

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10:31 pm EDT

Better Homes And Gardens better home and iron board

The cover on the ironing board is so thin it leaves the marks of the ironing board on everthing I iron. This is the 2nd board I got. The first complely broke and fell to the floor. Walmart replaced with the same. If I could have I would have never got the same kind. The people at my work as ask what are the marks on my dresses. Not happy wish I could retune it, but I can't it to late.

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2:31 pm EDT
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Better Homes And Gardens stoneware dishes

I purchased 2 sets of Teal Medallion dishes from Walmart about 2 years ago. The back of the plates say "Dishwasher & microwave safe. Oven safe up to 450°F/232°C". This morning I was heating something up in the microwave for about 2 1/2 minutes and one of my dinner plates broke right down the middle into two pieces - please see the attached pictures. Can I get this plate replaced? If it's supposed to be microwave safe, it should not have broken.

Thank you,
Wendy P.
[protected]@gmail.com

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8:39 pm EDT

Better Homes And Gardens better homes and gardens leighton twin over twin wood bunk bed

So we bought the Better Homes and Gardens Leighton Twin Over Twin Wood Bunk Bed and the bottom side boards just cracked out and broke for no reason. Luckily we did not have them stacked on each other or it could have been serious injuries for one of our boys. I was wondering how would we get replacement parts for the bottom bunk side boards? The wood split and will not hold the bed up anymore. What do we do?

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5:37 am EDT
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Better Homes And Gardens shannon hagler office manager realtor

I am a RENTER and payed a Realtor commission on a property that the owner should had payed. First it was told by me it was just a deposit and it was stated on my lease.
Then five day before I moved in I questioned this deposit. Shannon Hagler Stated that this was a Commission and I would not get this back at the end of the lease. She suggested for me not to pay the last month of the lease to get my money back. This would of been foolish on my part knowing the owner of the property would of held my original deposit and would of influenced my credit score. I also at this time went to the Better Business Bureau West Palm Beach Office to file a complaint.

I would of thought a higher stander for this business.

P.S I have been flooded with phone numbers since this complaint. So I have stopped picking up the phone.

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2:34 pm EDT
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Better Homes And Gardens soup mug.

I bought the soup mug cup you sale perfect size for my husband to take his soup are whatever he wants to work . Only thing is this is the 4th one i have bought him in only 2 monrhs. The lid snaps on in 3 places on top its alittle hard to get them to snap. I do good on getting 2 to lock but the 3rd one always breaks off and when that happens the mug is no longer good without a lid closed to keep your food warm . going to try a diffrent cup soup mug if i can find someone else saleing them.
Cindy sliva

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3:07 pm EDT

Better Homes And Gardens set of 12 bronze finish double shower hooks

I purchased the bronze finish double shower hooks and was putting up my shower curtain and decorative last night and discovered I only had 11 hooks. I am needing one more hook. I do not have the time to take this back to the walmart I purchased it so could you just send me the 12th one. I have attached pictures of the sales receipt as well as the package they came in

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Update by Legate
Jul 28, 2019 4:09 pm EDT

I believe you mispelled your name. Should read BigASS
for your information some people are disabled and not able to go back and forth to a store. If I was able I would have done that.
Did not see where I was asking for any preferential treatment. Just wanting what I paid for

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10:12 pm EDT
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Better Homes And Gardens leighton twin over twin wood bunk bed

I recently purchased one of your bunk bed sets, and quite frankly I wish I hadn't. My kids were sleeping peacefully, next thing you know it sounds like the house is falling apart and they're screaming bloody murder. I go in their room to see that the beds collapsed. My daughter and son both currently have broken arms, and my son has a large cut on his face. HIS FACE. Something needs to be done about this.

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9:29 pm EDT

Better Homes And Gardens full set of egyptian cotton sheets

Bought a beautiful grey full set of 100 %Egyptian Cotton sheets from Walmart in Jasper Ga. They were fine till I washed and dried them. Out of the dryer they had a very strong chemical smell which causes my eyes to burn and my nose to clogg off. Even the few things I dried with the sheets now has a strong chemical smell. They have now been airing out for 3 days and the smell remains. Like an idiot I threw away the package and reciept because I personally have never needed to keep them for sheets. We desperately needed those sheets and now it looks like they, along with some clothes dried with them will have to be thrown in the trash. I won't chance buying another set of your sheets. Personally I think you should replace them or refund our money.

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12:42 pm EDT

Better Homes And Gardens queen sheet set

I bought these new sheets around the first of April. They have been washed once and used twice. The fitted sheets started shredding. I didn't keep my Walmart receipt so I couldn't take them back. I would like for you to make my purchase good. It was a queen size deep pocket sheet set.

I enclosed a picture
Please reply to
[protected]@yahoo.com
Thanks,
Kellie Patterson

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8:05 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Better Homes And Gardens - Outdoor lighting ac adapter model# pw903p-a3512

Purchased last year from Walmart. Transformer/adapter quit this week. Reviews say this is an ongoing issue with this product. The product appears to be obsolete It appears to be out of stock and not available or one comparable. This was purchased with 4 flower scone lights $30 each that are now obsolete. Do you warranty this product? I'm out over quite a bit of money with faulty plug and replacement?

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1:11 pm EDT
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Better Homes And Gardens bbw

We bought our BHG, BBQ about two years ago. The first year we had the BBQ the bottom tray rusted out and we contacted you and you replaced it. The second year the heat deflectors have rusted out and the grills have pealed away making it unusable. We are very disappointed. We paid good money for the BBQ and would expect it to last longer than two to two and a half years. We clean the grill Everytime we use it and when we don't use it we always cover it.

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2:27 pm EDT

Better Homes And Gardens ceramic rania outdoor tabletop torch

I purchased this item on 6/15/2019 and it worked one day and the next day I tried to use it and I couldn't get it to light again because I filled it up to much and I soaked some of it out to get it to light again and it wouldn't light anymore, I like using these type of torches on my deck at night and at my camper also. I am a little frustrated with it not working anymore, so please let me know what can be done to resolve this situation. Thank you

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