Betamax VOIP Credit - CologneIllegal charges to my credit card

This review was posted by
a verified customer
Verified customer

Illelgal Chages to my credit card

I had two charges on my credit card from Betamax VOIP on Nov3 and Nov5. How do i get these reversed


  • Ka
    kathy lumley Nov 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i was charged three differet charges on my acount $13.74, $65.34, $65.34. from this company . i called my bank right away . if you see these charges on your statement i suggest you call your bank imediatly. i was lucky my bank is working for me.

    0 Votes
  • So
    Solange Henriquez Nov 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    illegal charges on my creditcard, first time on 10708 and now 110608 - I have contacted by credit co. they will investigate the case when letter received.

    0 Votes
  • Ad
    adnan Mar 19, 2009

    betamax has got fraudulent, i recharged my voip through reseller, it has now a balance of 4 euro but i am unable to call any number

    0 Votes
  • Na
    nancy Apr 03, 2009

    I found a fraudulent charge of $68.34 on my bank credit card. My bank is working with me and is sending me a new card. I will check on a daily basis to see if there are other charges from this site.

    0 Votes
  • Mk
    mkhan Apr 22, 2009

    Just to avoid this issue we use paypal, and now they are doing this
    Cheating customers to promote new Re-Seller program
    We are students here in USA,
    We have been using VOIP based calling, to call home(INDIA) using both and, both products are from Betamax GmbH & Co KG, I am their customer since more than 2 years now, i always either buy credit to make calls using my Credit card or PAYPAL, every month, costing me 21 Euros, as this company only accepts Euros.
    All of a sudden they remove my regular payment options and put in some other options like Western Union, Bank Transfer, using these payment options is very time consuming and is very costly, they removed my preferred (Paypal and Credit card is the most common method of payment accessible to every one who shops online) saying some random reason.

    I contacted customer care multiple time each time they just replied
    "Please make one payment with one of the available methods on your MyAccount area on our site. Once your payment has been credited to your account, other payment options will be restored.
    Kind regards,
    Customer service"

    I some how managed to buy credit to make calls, which took lot of time and costed me 3 $ more for each credit recharge of 10 Euros via Reseller, costly each time.

    i buy 10 Euros for each account each month

    10 Euros = approx(13 USD) depending on current $ value, and is instant if you use paypal and credit card

    But when you buy via a reseller you end up paying 17 USD for the same 10 Euros of talk time

    IF you buy via Bank transfer, will take 12 USD as international transfer and currency conversion and both these methods take 1 to 2 weeks to refill the talk time.

    Another method is Ukash which is not available in USA, point to be noted is 70 % customers of Betamax are USA and Canadian

    These people are doing this because they recently started with a Reseller Program via whom you can buy credit, which with cost you 3 to 4 $ more than buying directly.

    I just want to make the Betamax customers be aware of this fraud.,,, and many more belong to same company and is doing the same.

    0 Votes
  • Mk
    mkhan Apr 22, 2009

    Yes i truly agree with mkhan,

    even i noticed that, tried to contact the customer support but they seemed to be no way concerned .

    Really betamax people are frauds.

    Customer service is the worst ever.

    0 Votes
  • Se
    seller Sep 05, 2010

    I am selling Ukash voucher and accounts voip betamax
    with cheap price
    voip € 10 $ 11
    ukash € 10 $ 12
    freecall € 25 $ 21
    chat with me via ym @ [protected]
    payment i accept libertyreserve only

    0 Votes

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