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Best Buynot delivering product that was purchased

Go Oct 08, 2019 Burnaby, BC Review updated:

On Oct.04 purchased tv on sale as a gift and got confirmation right away.Next morning got confirmation that product was shipped and was provided tracking information for purolator .Item was supposed to be delivered on Oct.09. When I checked purolator site it said that shipping label was created and they are waiting for pick up.I contacted purolator and they said its all in Best Buy hands. in the meantime got charged for product 1200$. When I noticed that purolator site is not giving updates on Oct.07 I contacted Best Buy where they informed me it should be shipped today. Next day no changes again and I called again . Customer rep could not provide me with any info whatsoever and told me its strange. Now I am just left in Limbo.
Very poor from Best buy. Please honour the purchase and deliver product.

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Comments

  •   Oct 08, 2019

    Will do.

    0 Votes
  •   Oct 10, 2019

    Get up off ass.
    Go to store.
    Shop around and see how the gift tv you want plays.
    Pick up gift tv.
    Take home.
    Send to your person or deliver yourself.

    Or... Give them a fvking gift card.

    A 1200 dollar gift??? Where were you when I was growing up???

    0 Votes

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