Responses

  • De
    Deb Oct 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I'm in the same situation as all of you, I never requested this f**** product, I don't want it, actually I NEVER WANTED it, I don't even have acne problems. And if I did, I would certainly buy ProActiv for about $40. I don't like trying out products from brands I never heard of. I called the number on the package and the very RUDE man wouldn't talk to me. I started complaining and it seemed like I was talking to a wall. I'm really pissed off!!! They sent me this F*** product through a fake sales call from American Express. I can't believe I was dumb enough to accept it. F******* B********** (*@(*#&(@*&$#$*[email protected]#$*&*[email protected]#*&$#[email protected]*&*&#

    0 Votes
  • Be
    bellaluna Oct 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I too have had issues with them charging my account with out my authorization. I LOVE the product and it has worked very well for me, I have ordered it twice now BUT am VERY annoyed that they keep charging my account with out ordering it. I am in search of a product that works just as well and will not have to deal with them anymore... another thing that is not cool is you cant order just one thing, you have to order the entire package.

    0 Votes
  • Mi
    Mike D. Jul 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Agree 100%. I signed up for the trial (sign up for this and this to get this. Yeah yeah I know) and forgot to cancel before the trial was up. Okay, my mistake, but I did cancel. I just looked at my account to see that they charged me again, and didn't even send anything!!

    0 Votes
  • Mo
    Monetvalley Jul 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The way I understood it, they ship the products to test them out within 10-days. We (son) decided we'll give it a try and not order anymore because of the price. So $76.41 was deducted from my acct. It's been a month and I only seen a slight change on the acne problem. Today, I found another transaction for $86.86! I called them at [protected]. The customer service person sounded like a machine that it took me a few minutes to realize I was actually talking to a 'live' person. I stated that I want to cancel anymore shipment and to reverse the charges. Apparently, it had already been shipped yesterday. He said he's canceling any further shipments but the one that was enroute. He suggested that I can pay 1/2 of the price at $45.00 and I can keep the products. I explained that I would like a full refund and I would ship the products as soon as I receive them. They would refund the whole amount within 72 hours of receiving the products back to them. We'll see how that goes... As for the product, I'm not too thrilled about it. I think Pro-Active works best - that's just my opinion.

    0 Votes
  • Ma
    mary clark Jul 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I totally agree with all of the compaints. EVERYONE stay clear of this so called company

    0 Votes
  • Sa
    Sandi Jul 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I received products from this company back in April that I never ordered--I promptly wrote refused on the box and put it in the mail. I then found that they charged my bank card (this was one of many fraudulant charges that came through on my card that week) and filed a fraud complaint with my bank. Now I get a call from my bank saying they are resubmitting the charges. I called their customer service rep who said that they got their merchandise back but because I didn't "return the merchandise properly" they are not honoring the return (apparently there was something on the label saying to call a 1-800 # for returns). This is the biggest loser company I've ever dealt with--highly recommend everyone steer clear of them.

    0 Votes
  • An
    Angela Jul 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I don't know about the rest of you but, I too am having a problem with these people. I signed up for a free trial but canceled right away because I realized that I couldn't afford it. I called to tell them not to send the stuff to me but they did. I sent it back the moment I got it but they "got it one day late". So i was charged the full $78.41 and I never even opened the box! They say they can't refund my money...if anyone has any information as to how to get back my money, I'd like it please.

    0 Votes
  • Mi
    Mike D. Jun 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Complete scam. Signed up for the free offer. Nowhere does it say you will be charged for the full product. Suddenly I am being charged $78.41. I WILL stop this payment.

    0 Votes
  • Je
    Jessica Kaddatz Jun 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I didn't even order this product and i had the subscription fee taken out of my account. I was on a website that had this product and used my check card there but i turned down bella clear because it seemed so shady and like a scam. Now they must not have cancelled out my card number because 78.41 was taken directly out of my account. DONT TRUST THEM!! SCAM SCAM SCAM!!!

    0 Votes
  • An
    angela May 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Well your complaints must have worked, because I got my product in a matter of two days and I it got sent back and my account was canceled, no problems. The product doesn't work that well and the website doesn't give you that much information, so it is kind of shady.

    0 Votes
  • An
    angela May 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They ripped me off too but they charged me $83.60
    I havent been able to get them to stop chargeing my account.

    1 Votes
  • Am
    Amanda Stewart Apr 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Never order this product! I thought I was getting a free trial for $4.95 . Read the fine print it says you must cancel membership within 10 days. membership means they will keep sending the product every month and billing your credit card $85.95. It is very hard to get a hold of them! Have your credit card company call and you will get someone, you need to call them and get a return number!
    What a scam. You have to pay to have it returned and then you still only receive $78 back as credit! If you return the item opened they will charge you $23. They got $95 from me for a cheesy $5.00 product that smells! Do not order this product!

    0 Votes
  • Je
    Jessica Apr 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have never ordered anything from this company and they charged $78.41 to my credit card after sending me a free sample. I have no idea how they got my information, much less my credit card number!

    0 Votes
  • Me
    Melinda Apr 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a free sample for $1.00. They charged my account $78.00 2 weeks later. I did not give them permission to charge my account.

    0 Votes
  • Ch
    christine blaschka Apr 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered the sample product and emailed them to cancel my membership. They in turn sent me an email stating for me to call them back, which went to my spam folder and I did not recieve it. They are refusing to give me back the money for the order I did not make. This company is a fraud and they are stealing from us. I have to close my bank account at this time or they will continue to take money. Do not get sucked in by their scams.

    0 Votes
  • Ge
    genevieve nance Mar 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    never recieved order and they are still charging my account with out receiveing product

    1 Votes
  • De
    Debbie mackey Mar 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered products and then returned them and they charged me two times. I called and they would not take off the charges!

    0 Votes
  • Sh
    sharon davis Feb 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also sent for BELLACLEAR and did not recive it in a timely manner and it did not work for me either and I could not even get anyone to answer the phone all I got was a recording that I could not even leave a message for them to get back to me. these people need to be stopped somehow before they ripp off anyone else. All I want to do is cancel any futher productes from being sent to me or charged to my account. If there isn't anyway we can reach them how do we get this done? Please stop them before they scam other folks. Thank You

    0 Votes

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