Menu
Belk Customer Service Phone, Email, Contacts

Belk
reviews & complaints

www.belk.com
www.belk.com

Learn how the rating is calculated

1.6 377 Reviews

Belk Complaints Summary

53 Resolved
314 Unresolved
Our verdict: With Belk's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for Belk has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Belk. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Belk reviews & complaints 377

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
10 reviews
Sort by:

Newest Belk reviews & complaints

ComplaintsBoard
H
9:10 am EDT

Belk Belks same old tricks!!!

I shopped at the Beck's Southpark store on August 26, 2017. I shopped the "big" shoe sale and spent an hour trying on shoes and settling on a pair to purchase. I read the signs posted throughout the shoe department and was made to believe that I would receive a certain amount off the price of the shoes if they were marked under a set amount. When I went to purchase the shoes the amount was NOT 75% off! The salesclerk informed me that it was discounted off the original price! Belk has a history of misleading sale signs and promotions that are NEVER in the customers favor! The consumer does not liked to be "tricked" and I 'm personally sick of this false advertising! I don't want to spend an hour trying on shoes under the guise that I'm getting a great deal when in fact I didn't. I will never shop at Belk again because this type of false advertising and tricky is something I refuse to deal with again!

Read full review of Belk
Hide full review
ComplaintsBoard
D
1:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Belk bridal register/employee

I went into the Belk store in Easley SC on Saturday August 26, 2017 at approx 1:30.
I needed to purchase gifts for my sons wedding in October. I asked the clerk for a bridal register because it would not come up on my phone. I was told that the store does not have wi-fi.? Hello. That has nothing to do with your register. After she discovered that the printer was out of paper, and had to go to the stock room and get paper, she printed my sons register and some one else I do not know and handed them to me. Never one did she ever ask if I needed help. When I informed her that I had an extra register print out, she reprinted the correct one. When I asked the other clerk who was not doing anything for help she then said I don't think we have this item... Without even looking. The 1st clerk went and found the item and I asked her to look for a couple more things. She then said I need to ring up this customers purchases. She said you might find that item a couple of isles down.
In the mean time my husband is looking for luggage with no luck. The clerk said I dont think we have that. What happened to, I will look and see if we have it. By this time I am done with this kind of customer service, if you want to call it that. I told the clerk I did not want the items. We are now on our way to a Belk in the Hayward Mall in Greenville SC. hopefully we will have better service there. I will never go to the Belk in Easley Sc EVER AGAIN. YOUR employees need TRAINING IN PEOPLE SKILLS !

Read full review of Belk
Hide full review
ComplaintsBoard
A
1:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Belk kitchenaid

I tried to purchase a kitchen aid, artisan mixer of July 15, 2017. Later found out that there were only three available for their "door buster" sale. Regular price 349.99 on sale for 199.99 I received a rain check for the kitchen aid artisan mixer that day and as of date Aug 21, 2017 I am still getting the runaround. False advertisement !

make mixer available at sale price now as we are now one month late for a wedding gift that we promised

Read full review of Belk
View 0 more photos
Hide full review
ComplaintsBoard
L
5:39 pm EDT

Belk rude sales associate

Today, I visited Belk in New Bern, NC and purchased a pair of capris marked down to $25.49 that I got off a clearance rack that stated, take an extra 50% off current price. They rang up as $25.49 and I told Kim the rude associate that was not the correct price. She rudely said, I needed to read the sign and that's what they were ringing up as. I pointed out to her, that I did read the sign and the correct amount should be $12.75. I understand mistakes happen, but as a loyal customer to Belk her attitude and tone did not not sit well with me. The least she could have done was apologized, but no she just slammed my clothes in a bag and said have a nice day.

Read full review of Belk
Hide full review
ComplaintsBoard
C
9:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Belk "heil hitler" mannequin display

While shopping in the boys section at your Cary Towne Center location in Cary, North Carolina, I immediately noticed three mannequins with their arms in the exact position (see picture). Before leaving the store, I put the arms down. This is not a complaint, but a plea to take action. Please find out who grotesquely altered your mannequins to represent the exact evil that threatens America's core values. Particularly in light of the devastating recent events in Charlottesville, Virginia, no act of hate should be ignored.

Read full review of Belk and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
G
G
G.A. Wall
, US
Sep 11, 2017 1:46 pm EDT

You are probably the one that did it!

ComplaintsBoard
J
7:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Belk customer service/intimidation

I was in your Florence, AL Belk store on the evening of August 9, 2017. It was after 8:00 p.m. I came in to the children's department to purchase some back to school items for my children. The lady at the register was great, very hospitable. However, there was a gentleman standing behind the register. He had no name tag to identify who he was. He stared intently at me or the cash register the entire time that I was checking out. I do not know if he thought I stealing or if I was receiving an undeserved discount. I have no idea. I felt it was an attempt to intimidate me but I am not sure why. My email address is [protected]@fmail.com

Read full review of Belk
Hide full review
ComplaintsBoard
P
1:52 pm EDT

Belk not allowed to purchase with visa gift card

My mother shopped in your New Bern store today, Aug. 9. She was attempting to make a purchase with a Visa gift debit card. She was told she was not allowed to purchase merchandise with the gift card. She was told she had to buy a Belk gift card with the Visa gift card in order to then purchase the merchandise. This is absurd! If the debit card could be use to purchase a gift card, why in the world couldn't it be used to purchase merchandise? I'm extremely disappointed with her experience today!

Read full review of Belk
Hide full review
ComplaintsBoard
M
2:44 pm EDT

Belk condition of store and clothing

Your Sebring, Florida store is a pig sty. I've been a customer since 1983 and lived in Florida since birth. I have many friends here and for those who don't know or haven't shopped there in a while I'll tell them how bad it is.
They obviously don't have enough help or they just don't care. Clothes are thrown everywhere, even on the floor and no one straightens anything up.
The quality of the clothes now is very poor...and I think that what doesn't sell in other stores they send to the Sebring Belks store. I will be cutting up my credit card. I called the Sebring Customer Service and all I got was "I'm sorry you feel that way" Wonderful customer relations! SO LONG!

Read full review of Belk
Hide full review
ComplaintsBoard
J
8:29 am EDT

Belk belk, magnolia mall, florence sc

I went to belk in the magnolia mall in Florence, SC on Saturday, July 22 around 8pm. My intentions were to just go in and purchase the certain items I wanted and be on my way since I knew the store closed soon and I didn't want to take long. I knew exactly what I wanted and Inverified online that they had the items in stock at the store before I went. One of the items was the True Craft
"Sorry I'm late" tee in a medium which clearly says it is in stock at the Florence store. Once I arrive at the store I look for the shirt, but couldn't seem to find it. I asked the associate in the juniors department for help, and she walks over to me as if she was going to assist me, and I show her the shirt I was looking for and let her know that I needed it in a medium, but then someone more obviously important come up, and without even an "excuse me" or "sorry" she walks away and proceeds to help them get what they were looking for, once I finally get her attention again and ask her another time her response was "yeah that online thing is probably just wrong, cause that's like been a popular shirt"!, without even so much as looking for it. Her customer service was horrible and she was extremely rude! And my question is if she could help the other people find what they were looking for then why couldn't she assist me properly instead of just assuming the product was out of stock and saying the online store was wrong, but yet not even attempting to look for it?

Read full review of Belk
Hide full review
ComplaintsBoard
K
2:27 pm EDT

Belk the condition of the store and the quality of the clothes since selling out!

I went to the Southpoint Mall Durham, NC store Monday July 17th around noon and was shocked at the condition of the store. Clothes were piled up everywhere and the clearance took over 1/3rd of the store with clothes that must have been hauled in or pulled out of storage from several years. There were very few sales clerks and the few that were there could not possibly clean up the mess. I will not be returning to ANY Belk any time soon.
The new clothes are shabby, not good quality and WAY too faddish. I have always loved Belk because they had good quality classic women's clothes and brands you knew were consistent, but no more! Whoever bought the Belk stores should go back to the original buyers. This junk will close the stores faster than the online ordering trend.

Read full review of Belk
Hide full review
ComplaintsBoard
R
10:40 pm EDT

Belk online purchase was canceled without notification / false advertisement

I placed an order online for 4 items on Monday and applied for a belks credit card to received the 20% discount. I also paid the extra $25 for 2 day delivery fee since I need the items for Friday. My order of $309.00 was canceled without any notification. I only found out it was canceled because I logged on to my belks account to check the status. Once I saw the status stated canceled I called customer service and was advised my order was canceled because they didn't have the items in stock even though she confirmed that the website stated items were available. I am very disappointed with this situation since I do not have my items nor will I be able to take advantage of my 20% discount and all I am left with is a credit card that created an inquiry on my credit report. Belks is advertising false products on their website.

Read full review of Belk
Hide full review
ComplaintsBoard
A
11:14 am EDT

Belk Return

I walked into my local belk to make a return of clothes unworn with tags due to incorrect size. When I walked in I went to the nearest customer service desk(this was the first return I have done at Belk). The lady was polite and processed my return promptly. As I knew i would be shopping I went to look at some dresses nearby. The lady walked over the another girl and loudly exclaimed "why do I get all the returns?" She stated when customers walk in they just go to the right and she has to deal with it. The other customer service consultant agreed and stated she gets them too. I immediately exited the store and went to the closest Dillard's. I've worked in retail for 6 years as a supervisor and found this highly unprofessional especially on the sales floor surrounded by other customers.

Read full review of Belk
Hide full review
ComplaintsBoard
S
5:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Belk payment issues and rude behavior

I ordered two products on belk on friday, june 9th (Total of $138). The only reason I ordered these products from belk and not another retailer is they were offering 20% off for opening a belk credit card. I order almost everything online and have never had such a poor experience with the belk ordering system or customer service in general! It was a quick form to fill out for the credit card and I received approval right away and a temporary paper card with the cc # and 3 digit cvv code. After trying to enter this 4x online, it continued to tell me that there was an issue and to please see below the highlighted portion. Well nothing was highlighted and I had input everything correctly. I contacted them via their online chat service and that was a waste of time as they said they not only could not help me with the issue, in fact they couldn't even place the order! I work in advertising and we always setup our client's websites to allow for online purchases via live chat if their website allows for purchases. I've never heard of such a thing. After this I then contacted customer service via phone as the online rep had suggested. This person could not help me and had to transfer me to someone else. This next person told me that sometimes the temporary cvv codes do not work right away and transferred me to their bank that I had received the temporary belk credit card from (Keep in mind each time I was only transferred after having to explain my issue at great length!) this person wasn't able to help me at all either! She repeated that sometimes the temporary cvv codes do not work right away and that was that. I had her transfer me back to customer service as the entire reason I was using belk and opening a card was to save the 20%. After being transferred again, I was the one who had mentioned the previous belk customer service rep and bank said sometimes the cvv codes do not work on the temp. Cards and she said I needed to wait until I received the actual card. I said the negated the entire reason why I was making my purchase today, was for the one day 20% off for opening a belk credit card. She then suggested I go the in-store location. I had already told her i'm located in chicago. There are no stores in illinois. This woman, elaine, was so rude, I asked for her manager and her id#. She would not give me her id#. I'm sure for fear she would get in trouble for talking to a customer in such a rude tone. As I was explaining the situation to her, she interrupted me 4x to say, let me explain to you, in a demeaning tone, and I would cut her off and explain I was not done telling her what was going on. Once I spoke with her supervisor, he told me I would have to pay for it via my own credit card and he would credit me back the 20% off once it was shipped. I thought that was ridiculous but by this time I had already spent 2 hours and 45 mins on a friday evening with belk. I was processing the order with him and could hear him talking to elaine in the background. I had previously explained how rude she was and now asked him for her id# since I could hear her in the background and he would not give it to me because he claimed 'he did not have it' and she was no longer in the building. How would he know that and also I could hear him speaking with her the entire time! I said then I will take her last name. He said he could not give that out for privacy reasons. I said yes I understand, that's why each employee is given an id#. May I please have elaine's and he wouldn't give me elaine's id # (His name was chris). Now he promised me upside down he would personally watch my package and as soon as it shipped and credit me the 20% which I would receive an email once he did. Sure enough, it shipped out this morning and I waited all day for the email. Nothing. So I called belk and they had no record of this conversation or the # he gave me to reference the 20% but they did see I had opened the card and was entitled to the 20% off and gave it to me. However, when I asked if there was anything else that could be done since I spent 3+ hours on the phone for something that should have taken 15 minutes and dealt with such rude customer service, they said no we cannot stack coupons. Umm... This is not stacking coupons, your company made a number of mistakes and would not rectify them. Had it not been for my own persistence I would never have received the 20% off. Now lets see if these products actually end up coming! I would recommend to those of you considering using belk, do not! There are many other sites out there. Belk was incredibly rude, unhelpful and I wasted in total 3 hours and 50 minutes of my time without any apologies. Unless you feel like chasing after them for each little thing, don't bother!

Read full review of Belk
Hide full review
ComplaintsBoard
W
12:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Belk cosmetics dept

When you walk in the store, and walk to the makeup counter, the girls look at you like you don't have the class to be in their space. They say, can I help you with an attitude . It made me feel so uncomfortable, that I ordered my products off the internet. There are to many load girls at the cosmetic counter. Crowded isles, but great buys. And try to find a cashier, that's a joke. They need more cash registers.

Read full review of Belk
Hide full review
ComplaintsBoard
M
1:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Belk penalized for making payment early

I was charged a late fee for paying my bill to early 5/2/17 on Belk's website. They did remove the late fee when I called them but are making me pay $40 more on this months billing cycle which is crazy because they said they could not adjust that. I will never shop at Belk's again once I pay off this credit card. Who ever heard of a company penalizing you for making a payment early? If this shows up on my credit, I will be seeking an attorney.

Read full review of Belk
Hide full review
ComplaintsBoard
L
8:19 am EDT

Belk service

I was in store 0106 Lagrange Georgia on 5-31.in the petite section sale associate Tracy walked by several times she even put items on the rack beside me and NEVER said a word I picked up two pair of shorts to try on I went toward the fitting room and stood but Tracy and the other young lady working with her we're having a personal conversation so I went into the fitting so I was in line to check out the other young lady had a customer and Tracy was on the phone I could hear her Conversation about her bills so finally she gets off the phone and rings me up still not speaking or asking if I found everything so when she gave me my total I questioned the price of one pair of shorts that rung up 29.99 and the other12.59. She immediately asked me what price are they supposed to be I said 12.59 like the other pair she said oh no. I left the Petite counter and went over to the juniors were Diadre was nice I had picked up another pair that I thought was on sale but wasn't and it came off of the same rack and it had several there so I just got a refund on one pair of shorts.I called the store and spoke with the manager on duty and this is Why I am Complaining he gave me nothing but Excuses as to why the shorts were not priced right WHAT ABOUT CUSTOMER SERVICE.I ask for his name twice and I didn't catch it but he was on duty last night at 8 .I had to travel from Columbus to Belk because we don't have one in our city just to get treated badly .

Read full review of Belk
Hide full review
ComplaintsBoard
P
2:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Belk order cancelled & customer service problem

I had placed an order on May 20th on the belk website for 3 items and received an email stating that my order was cancelled due to unforeseen circumstances. I called the customer service agent right away and they had told me because my purchase was made from an unknown IP address possibly because I was outside the United States. I am making the purchase from Puerto Rico where I have lived for the last four years and never had a problem placing an order when shopping. I was getting it shipped within the United States to Mississippi and the credit card used was not even a foreign one- Chase Visa credit card. The whole process seemed frustrating since you are the first website to make such a claim when placing an order. To further frustrate the customer service agent that I spoke with just now was very slow and we spent 15 minutes on the phone attempting to re-input all my information to place the order. I hope to hear from you soon regarding my ordering problem.

Read full review of Belk and 1 comment
Hide full review
1 comment
Add a comment
L
L
LaM14
, US
Feb 12, 2021 1:41 pm EST

I am not surprised that Belk is filling for bankruptcy Belk has a horrible customer service. Belk would be better off not even paying the poor customer representatives that answer the calls because they do absolutely nothing. The customer service rep just repeatedly saying: “I am sorry” and then laughing at us poor customers. I placed the order, never got the package but was promptly billed for it. When called the customer service, Samantha the customer service supervisor said that she is sorry but I have to pay the bill even though I never received the item. Have you ever heard of such nonsense? Unbelievable.

ComplaintsBoard
L
2:05 pm EDT

Belk store condition

I am a huge Belk fan and shop in the Durham location the most. I went to shop today and could not believe the condition of the store. Clothes are in piles on many diplay tables, on the floor under most of the hanging racks. Women's dressing rooms were full of clothes on every hook and chair. Most customer service stations were unattended with a sign to find another one to help you. I feel certain this store did not become in this condition in a day or two. Very surprised and disappointed.

Read full review of Belk
Hide full review
ComplaintsBoard
D
2:30 pm EDT

Belk coupons

On Sunday, April 30th I shopped at the store in Orangeburg, SC. I had a $30 off $100 purchase. I spent well over an hour finding items that met the coupon criteria. I checked the prices on the scanner located in the store. When I go to check out, I'm told I'm $4 short of the total, so I go pick out a pair of earrings that are, according to a sign on top of the jewelry display, on sale, 30% off. I take them back to add to my order, you know, to reach my $100. Cashier says they are clearance and won't count towards my total. I go back and get a different pair of earrings. That worked. Now my grand total is $134! Because one of the tops I purchased was a Doorbuster. I scanned that item and the price on the scanner was different that the price the cashier got. I paid and left, but next time I will leave it all sitting at the counter. Your coupons, and then the terrible accuracy of pricing makes it virtually impossible to take advantage of the coupon. JC Penney coupons are SOOOOO easy to use. And the Belk in Orangeburg is filthy!

Read full review of Belk
Hide full review
ComplaintsBoard
C
7:19 am EDT

Belk mk purses

Hi, 1st i would like to say, me and wife shop here regular ok for us and our boys.And on special occasions i shop here for my wife.last year for her birthday i bought herr a MK pruse.well on the 4/29/17 i decided to go to the store to purchase her a gift, me and my lil boys.the line so long in puse department.i was looking i was ask help but I'm liokibg right tell see what want.i wasn't dress in a suit nor i tie.i had on around the house clothes .ask to see a few pruses and it was like they look at me like i was wasting there time.i found one i like and wanted, so the young lady got it and took it to the counter for me to check out.when i got to the counter this older white lady looked me grab the tag and ask me do i know much the pruse cost.i told yes i do.ti felt this so disrespectful to me.like i was in the wrong department and couldn't afford the pruse.when she decided to check me out i told her i dont want it.but a lady in the store behind me said wow i cant believe she said that and others to you.so the told the nearest store was Tupelo.But it was a gift for my on Sunday.As i was leaving the same lady that in line stop me and said, i know you want the pruse for Sunday let someone get and go to another counter and check out so thats what i did.so the young lady who got the pruse for saw me over there and ask what happened cause heard i had problem in the department.so i ask for a manager she td her happen and she did nothing.this was at the belk in Columbus Mississippi

Read full review of Belk
Hide full review

Belk Customer Reviews Overview

Belk is a popular online retailer that offers a wide range of products, including clothing, shoes, accessories, beauty products, home goods, and more. The website has received a significant number of positive reviews from customers, highlighting its excellent customer service, high-quality products, and user-friendly website.

Many customers have praised Belk for its fast and efficient shipping, with most orders arriving within a few days of purchase. The website's easy-to-use interface and intuitive navigation have also been commended, making it easy for customers to find what they're looking for and complete their purchases quickly.

Belk's product selection has also received high marks from customers, with many praising the website's wide range of options and high-quality products. The website offers a variety of brands and styles, making it easy for customers to find exactly what they're looking for.

In addition to its excellent products and customer service, Belk has also been praised for its competitive pricing and frequent sales and promotions. Customers appreciate the website's affordability and the many opportunities to save money on their purchases.

Overall, Belk is a highly recommended online retailer that offers a great selection of products, excellent customer service, and competitive pricing. Whether you're looking for clothing, home goods, or beauty products, Belk is a great place to shop.

Belk In-depth Review

Website Design and User Experience: The Belk website boasts a sleek and modern design that is both visually appealing and user-friendly. Navigating through the site is a breeze, with intuitive menus and clear categorization of products. The search function is highly efficient, delivering accurate results in no time. Overall, the website design and user experience are top-notch, making it a pleasure to shop at Belk.

Product Range and Variety: Belk offers an extensive range of products across various categories, catering to the diverse needs and preferences of shoppers. From clothing and accessories to home decor and beauty products, there is something for everyone. The variety of brands available is impressive, ensuring that customers have plenty of options to choose from. Belk truly excels in providing a wide product range and variety.

Pricing and Discounts: Belk offers competitive pricing on their products, providing great value for money. The website frequently features discounts and promotions, allowing customers to save even more. Additionally, Belk has a price match guarantee, ensuring that customers get the best deal possible. With attractive pricing and generous discounts, Belk is a budget-friendly choice for shoppers.

Customer Service and Support: Belk prides itself on delivering exceptional customer service and support. Their knowledgeable and friendly staff is readily available to assist customers with any queries or concerns. The customer support team can be reached via phone, email, or live chat, ensuring prompt and efficient assistance. Belk's commitment to customer satisfaction is evident in their outstanding customer service and support.

Shipping and Delivery: Belk offers reliable and efficient shipping services, ensuring that customers receive their orders in a timely manner. The website provides clear information on shipping options, including estimated delivery times and costs. Belk also offers free shipping on qualifying orders, further enhancing the shopping experience. With reliable shipping and prompt delivery, Belk ensures customer satisfaction.

Return Policy and Refunds: Belk has a flexible and customer-friendly return policy. They offer hassle-free returns within a specified timeframe, allowing customers to return or exchange products without any difficulty. Refunds are processed promptly, ensuring a smooth and seamless experience for customers. Belk's transparent and customer-centric return policy is commendable.

Quality of Products: Belk is known for offering high-quality products that meet or exceed customer expectations. The website provides detailed product descriptions and specifications, allowing customers to make informed purchasing decisions. Belk partners with reputable brands, ensuring that customers receive products of exceptional quality. The commitment to quality is evident in every aspect of Belk's product offerings.

Customer Reviews and Ratings: Belk encourages customers to leave reviews and ratings for products, providing valuable insights for potential buyers. The website prominently displays customer reviews, allowing shoppers to make informed decisions based on the experiences of others. Belk values customer feedback and uses it to continuously improve their products and services.

Loyalty Programs and Rewards: Belk offers a loyalty program that rewards customers for their continued patronage. Members of the program enjoy exclusive benefits, such as early access to sales, birthday rewards, and special discounts. The loyalty program enhances the overall shopping experience at Belk, providing additional incentives for customers to choose Belk over competitors.

Social Media Presence and Engagement: Belk maintains a strong social media presence, actively engaging with customers on platforms like Facebook, Instagram, and Twitter. They regularly post updates, promotions, and customer testimonials, fostering a sense of community and interaction. Belk's social media engagement enhances the overall shopping experience, allowing customers to stay connected and informed.

Overall Shopping Experience: Shopping at Belk is a delightful experience from start to finish. The website design and user experience are exceptional, making it easy to find and purchase products. The wide range of products, competitive pricing, and generous discounts ensure that customers get great value for their money. The outstanding customer service, reliable shipping, and customer-friendly return policy further enhance the overall shopping experience. Belk's commitment to quality, customer feedback, loyalty programs, and social media engagement make it a standout choice for shoppers.

Comparison with Competitors: Belk stands out from its competitors in several aspects. The website design and user experience are superior, providing a seamless and enjoyable shopping experience. The wide product range and variety, along with competitive pricing and generous discounts, give Belk an edge over its competitors. The exceptional customer service, reliable shipping, and customer-friendly return policy further differentiate Belk from its rivals. Belk's commitment to quality, customer feedback, loyalty programs, and social media engagement make it a top choice among shoppers.

Accessibility and Mobile-Friendliness: Belk ensures accessibility and mobile-friendliness with a responsive website design. The website is optimized for various devices, allowing customers to shop conveniently on their smartphones, tablets, or desktops. The text and images are appropriately sized and formatted, ensuring a seamless browsing experience for all users. Belk's commitment to accessibility and mobile-friendliness is commendable.

Security and Privacy Measures: Belk prioritizes the security and privacy of its customers. The website employs robust security measures to protect sensitive information, such as encryption technology and secure payment gateways. Belk also has a comprehensive privacy policy in place, outlining how customer data is collected, used, and protected. Customers can shop with confidence, knowing that their personal information is secure with Belk.

Company History and Reputation: Belk has a rich history and a strong reputation in the retail industry. With over 130 years of experience, Belk has established itself as a trusted and reliable brand. The company's commitment to quality, customer satisfaction, and community engagement has earned them a loyal customer base. Belk's long-standing history and positive reputation contribute to its appeal as a reputable retailer.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Belk customer service

Phone numbers

+1 (866) 235-5443 +1 (800) 669-6550 More phone numbers

Website

www.belk.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Belk?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Belk Customer Service. Initial Belk complaints should be directed to their team directly. You can find contact details for Belk above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Belk. Discuss the issues you have had with Belk and work with their customer service team to find a resolution.