The complaint has been investigated and
resolved to the customer's satisfactionResolved Belisi Fashions — Rip off
resolved to the customer's satisfaction
In 2005 I signed up for the Belisi tie club. Initially you get 3 silk ties for $3.00 a piece. It is a good deal and the ties are very nice. After the initial order you have to buy so many ties in a time period to meet the club requirements. If you do not pick a tie or put off your next order by a specified date they send you a tie of their choosing. They ALWAYS pick the most expensive tie. Most of the ties start at $34.50. On 4-21-06 I went to their website and followed the procedure to decline the next order. That afternoon I was on my bank's website looking at my account and noticed that on 4-21-06 they sent an electronic debit through and the bank was holding $49.50 for a purchase at Belisi Fashions. I promptly cancelled my account with Belisi Fashions. If you do not want a tie that has already shipped they do not issue a credit to your bank account, they give you a credit towards your next purchase. From what I read even if you close your account you can still order ties at the discounted price. I was not able to find any information on how to actually get my money back. I wanted to speak with someone in customer service to find out how I could get my money refunded since my account was closed but the only way to reach them is by email. Their email is very limited. The only options are preset questions and you are only allowed 60 characters. If you need any information not listed in the preset questions you are out of luck. There is no way to call them or send an email asking specific questions. When I am purchasing items from a company I find it strange and ridiculous that the only way to get information is by email. DO NOT JOIN THIS CLUB it is not worth it. The ties are $34.50 and up. if you don't pick a tie or decline the order (you have a time period in which you have to full fill your obligation) then you are stuck with a tie or a credit towards your next order. No phone number and limited email. They want your money but don't want to hear from you. They call the shots. DO NOT JOIN!!! Rip Off!!!