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Bed Bath & Beyond
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www.bedbathandbeyond.com
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4.4 2864 Reviews

How responsive is Bed Bath & Beyond's customer service?

5 Resolved
410 Unresolved
Very poor 🤒
We don't know much about how Bed Bath & Beyond handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Bed Bath & Beyond and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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Bed Bath & Beyond reviews and complaints 426

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Newest Bed Bath & Beyond reviews and complaints

ComplaintsBoard
L
2:41 pm EST

Bed Bath & Beyond Limiting Free Speech

I am going to discontinue shopping at your stores and affiliates because of the unfair treatment of The My Pillow management and product. I have felt bad for BBB because of the downturn in sales the last few years but with this new ruling you have made I no longer am concerned.

I have purchased several items for my home and several wedding gifts but I will be finding a new retailer that respects free speech and deserves my hard earned money.

Lisa Dalton

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Pat Bogda
levittown, US
Jan 28, 2021 4:49 pm EST
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How Un-American!

I am ashamed of BB&B for the unfair treatment of the My Pillow company. This is a complete reversal of what this country stands for. We, as Americans, have a right to our vote and should not be punished for exercising a right that many other countries do not have. Not only am I disturbed by this but by your cruelty towards a man, Mike Lendell, who was self made. Who battled drug addiction and is truly an American story.

You have a chance to do the right thing and put his products back on the shelf. Be American and allow free enterprise and competition to contrinue. Please rectify this gross misuse of power!

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USNretired75
, US
Jan 28, 2021 3:26 pm EST

I am no longer a Bed Bath & Beyond customer based on their participation in Anti-American Free speech practices. You, are not the PC police for Americans. Any companies that violate attempt to impede an individuals rights in any form will not be tolerated.

ComplaintsBoard
J
12:40 pm EST

Bed Bath & Beyond My Pillow

I have done business with Bed, Bath, and Beyond for 20 years. I have spent thousands of dollars there over that time. Because of their decision to punish someone for their political beliefs, I will refuse to do anymore business there. I will reconsider doing business there again when they re-instate Mike Lindell's My Pillow products.

UPDATE: I keep receiving email from here stating that information is left out. I do not see it. All I can say is notice your bottom line at the end of March and April.

Desired outcome: Re-instate My Pillow products

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F
2:09 pm EST

Bed Bath & Beyond Removal of My Pillow Products

I am very upset that you have removed the My Pillow line from your shelves and have decided to take a political stance. I think this is wrong. Mike has an opinion and whether you agree or disagree does not matter. You are a company not a Politician or Religion. I have been shopping at your store for some time now but I will no longer. I am also urging friends and family to boycott your stores. I hope you reconsider but until then I bid you a good day!

P.S. - Being a conservative is not a crime or a radical cult or idea.

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D
8:30 am EST

Bed Bath & Beyond area rugs

Rubber backed area rugs are fraying around the edges, not lasting as long as had hoped. Nice to look at but poor quality craftsmanship. Would appreciate more made in America products of better quality than are now sold at Bed Bath and Beyond.

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12:24 pm EST

Bed Bath & Beyond Cancel Political Free Speech

As a long time purchaser of products from your Stores I plan to stop until you change your policies about politics. Everyone has the right to state their opinions in this country as long as it does not cause violence. Your blatant cancelation of Mike Lindell's products was the last straw for me. Your company is free to make these decisions and I am free to take my business other places, that includes not doing business at the Christmas Tree Shops as well.

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11:17 am EST

Bed Bath & Beyond Not carrying My Pillow because of political reasons

I will no longer shop at bed bath and beyond after hearing the alarming news that they are canceling my pillow products because of political affiliations. You should be ashamed of yourself. Whatever my political affiliations are I cannot support this kind of behavior. I will still order Mike Lindel‘s wonderful products from his website so you have only accomplished canceling your self.
Emma Grey

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M
9:07 am EST

Bed Bath & Beyond Cancel bed, bath, beyond!

Not sure if you'll be bothered to read these reviews. Not only am I disgusted by their customer dis-service from their store employees, but now they have the audacity to CANCEL My Pillow! I'm going out on a limb to inform you that was a huge mistake. Not only is word of mouth very powerful, but almost 80 million people will make sure BBB is cancelled as well. I will never shop in your store again and will make sure my fellow conservative friends won't either.

Desired outcome: Cancel BB&B

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J
9:04 am EST

Bed Bath & Beyond to your corporate office

I am complaining as a long time customer of Kohl's. You should not get involved in politics and the fact that you took Mike Lindell's product out of your store, stating it was doing well, which we all know is false!

You are complicit with silencing anyone who disagrees with your politics.

I am an upstanding citizen and have a right to believe in what I believe and the fact that you are punishing a man who believes in what he believes is unAmerican. You should stick to selling products and stay out of silencing people. I will never buy a single thing in your store again.

It is a shame cause I enjoyed it. I will tell all my friends and family as well.

My wish for you is to go back to selling and stop blackballing people.
May God be with you and remove the veil in front of your eyes.

Joyce Ann

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H
11:50 pm EST

Bed Bath & Beyond My Pillow

Cancel culture is a moving target. When you play into it you risk being cancelled. Instead of standing up to these bullies, you buckled. Conservatives tend to vote with their Dollars. We have long memories and lots of friends. Many of us have purchased pillows and linen from My Pillow only to support Mike Lindell, not even needing a new pillow or sheets. You could have prospered if you had a backbone. Bed Bath and Beyond, consider yourself cancelled.

Desired outcome: Start selling my pillow products again.

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Deboratits
, US
Jan 28, 2021 9:05 am EST

I will never shop bed bath and beyond again.. someone believes in God so you remove him from your store..as far as politics, he has documented evidence as to the elections..you are all cowards...

ComplaintsBoard
I
5:23 pm EST

Bed Bath & Beyond My pillow products cancelled

I will no longer be shopping at Bed Bath and Beyond since they are not provided My Pillow products. Your job is not to decide what I choose to buy. God gave us a brain that provides us with the ability to choose a product or not. Why are you involved in politics. You must be getting some money from some leftist organization. Stand up for hard working Americans that want to live in a free society where we can shop where we want and buy what we want without the coorporation management, who doesn't know anything about me, decide what I can and can't purchase. At least I still have the freedom to voice my opinion and let you know that I won't be shopping at your store until or if you sell My Pillow products and anyone else's products. Please stand up for freedom and not the money!

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L
4:44 pm EST

Bed Bath & Beyond Mike Lindell/My Pillow

Just want you to know I will not do business with your stores any longer, and if I can convince anyone else of the same I will do it. I do not agree with what you all did to Mike Lindell/My Pillow. It is absurd and ridiculous that you try to damage someone that has a different opinion than you. It is also extremely immature. He did not incite any violence and if you listen closely to Trump's speech, he did not either. Maybe you listen to some of those corrupt media sites, I don't know. Last time I checked we can have an opinion and a preference in America, but apparently you are not part of that movement and want to try and ruin someone's career because they believe differently. I will NEVER step foot in another one of your stores.

I will support him through his personal website by purchasing what I want there, so on my part, you did not cause him to lose any business. I don't like your prices anyway.

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Fred 924
, US
Jan 27, 2021 11:34 pm EST

Bed Bath and Beyond is part of Cancel Culture. I will no longer shop at your store. You dropped My Pillow and I drop your store. You are a pathetic, leftist, socialist company and you lost my business.

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Mr. Helpful
Los Angeles, US
Jan 27, 2021 4:56 pm EST

You convinced me; I've made sure to purchase some things from BB&B just because they've discontinued his products!

ComplaintsBoard
R
4:11 pm EST
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Bed Bath & Beyond Cancel culture My Pillow

I will no longer be shopping at your Westbury NY store since you decided to join the Cancel Culture and dropped My Pillow from your stores. Stay out of Politics. You are spitting in the face of 74 million people. Your position is anti American where you are trying to stamp out free speech. I surely hope you reconsider your position since I liked going to our store..
Merrick NY

Desired outcome: Bring back my pillow

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K
1:22 pm EST
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Bed Bath & Beyond My pillow removal from stores

I am writing to express my outrage at your actions against Mike Lindell. I thought the purpose of you company was to sell merchandise. Where in your company charter does it specify that you will discriminate against an individual for exercising his 1st Amendment right to express their opinion?
I will not be shopping in your store again as there are too many other options for me.
Shame on you for playing politics.

Desired outcome: Public apology and company policy change

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C
1:07 pm EST
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Bed Bath & Beyond My Pillow

Good afternoon,

My complaint is your company has decided to stop selling a great product.
My Pillow, I have been using this product for over 10 years. I have bought these pillows for family members and I just purchased the travel pillow before Christmas.
The company does not Harm animals or people.
And since this is all a political propaganda.
I have unsubscribed my e mail.
And will no longer shop at Bed Bath & Beyond

Thank you,
C Johns

Desired outcome: Stop using political propaganda

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N
1:04 pm EST

Bed Bath & Beyond all your products

Mike Lindell has the First Amendment Right to Freedom of Speech. What you have done is Unconstitutional, by removing his pillow from your shelf. Keep you politics out of my shopping experience. We will easily find our alternatives to your store. We and all the people we know will not shop from you anymore!

This country enjoys FREE SPEECH. Probably ought to get that one.

Desired outcome: Get your personal feelings off the shopping PUBLIC conscienceness.

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12:53 pm EST
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Bed Bath & Beyond Your store policy

I am disgusted that you have chose a political stance in regards to the My Pillow Guy. So until you chose to stay out of politics, I chose to stay a at from your stores! I also promise to tell all my friends to do the same. Censureship is a non-American hack that has no place here. May I suggest you change your stance. 72 million people voted for a man who had other ideals. That's a lot of customers for you to lose!

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E
7:14 am EST

Bed Bath & Beyond Cancelled MY PILLOW because of company owner's political view.

I will never purchase anything at your stores again due to the cancellation of an item (MY PILLOW) because of someone's political view. Free speech is important to us, and freedom to express one's view without punishment is equally important. I just wanted to let you know I disagree with your actions.

Desired outcome: Sell My Pillow's again

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C
11:34 am EST

Bed Bath & Beyond My pillow

Since BB&B has decided to put their politics before the customer, as of today i will never shop at your stores again. I have spent a lot of money supporting your store purchasing products for both my primary home and rental properties. For you to ban My Pillow products shows me that kissing up to useless politicians is much more important to you that keeping customers...I am done shopping at BB&B.

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Bedia Sears
Wapakoneta, Ohio, US
Jan 31, 2021 7:29 am EST
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Very disappointed with bed Bath and beyond, stop taking a political stand and bring my pillow products back! 70+ million people voted for a man who stands up for America!

ComplaintsBoard
J
10:44 am EST
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Bed Bath & Beyond Removing products due to political beliefs

I want you to know that I will no longer be shopping at bed, bath & beyond due to your treatment of Mike Lindell. I don't want to hear how your removal of the "my pillow" is data driven because we all know that is not true.

I am very disappointed in you as a company. Regardless of your political view point we should all be standing up for free speech and the freedom to back whatever political party we want to.

Desired outcome: Restore Mike Lindell’s product and any other product removed due to the cancel culture

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M
10:38 am EST
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Bed Bath & Beyond Policy

Complaint
I am writing to express my outrage at your actions against Mike Lindell. I thought the purpose of you company was to sell merchandise. Where in your company charter does it specify that you will discriminate against an individual for exercising his 1st Amendment right to express his opinion?

Mr. Lindell won a battle against a horrible addiction, built a company that created jobs and a foundation to help other addicts. Can any of the WOKE bottom feeders who complained to you make the same claim. Do you plan to bar 56% of the country from shopping in your store because they too think there was fraud and irregularities in the election? Just because the left doesn't agree with that position does NOT make that opinion a conspiracy theory. Nor does it provide evidence that the opinion is a massive movement toward insurrection. It makes me wonder if your charter includes policies that discriminate against employees who have an opinion contrary to the WOKE left.

Our country was founded on a principle that we have a right to speak our minds and hearts. When companies such as yours use your power to silence one individual, you are aiding and abetting in the destruction of our country. You are succumbing to the linguistic gymnastics of the left. Language that redefines, extrapolates, exaggerates and distorts to create something out of nothing. Language filled with toxic labels with the intent to demean and extort. It makes you doubt your principles. It creates fear in you and alters your decisions.

I recommend you read the poem "An then they came for me".

Respectfully,
Marlene Zuckerman

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Bed Bath & Beyond In-depth Review

Website Design and User Experience: The website design of Bed Bath & Beyond is clean and user-friendly. The layout is intuitive, making it easy to navigate and find what you're looking for. The search function is efficient and provides accurate results, saving time for users. The overall user experience is smooth and enjoyable.

Product Range and Variety: Bed Bath & Beyond offers an extensive range of products for every room in your home. From kitchen appliances to bedding, furniture to bathroom essentials, they have it all. The variety of brands and styles available ensures that customers can find exactly what they need to suit their preferences and budget.

Pricing and Value for Money: While some items at Bed Bath & Beyond may be priced slightly higher compared to other retailers, the quality and value for money make up for it. The store frequently offers discounts, promotions, and coupons, allowing customers to save on their purchases. The competitive pricing combined with the quality of products makes it worth the investment.

Customer Service and Support: Bed Bath & Beyond excels in providing excellent customer service and support. Their knowledgeable and friendly staff is always ready to assist customers with any queries or concerns. They go above and beyond to ensure customer satisfaction, making the shopping experience pleasant and hassle-free.

Shipping and Delivery: Bed Bath & Beyond offers reliable and timely shipping and delivery services. They provide various shipping options, including standard, expedited, and same-day delivery, giving customers flexibility based on their needs. The tracking system allows customers to monitor their orders, ensuring transparency and peace of mind.

Return Policy and Refunds: Bed Bath & Beyond has a generous return policy, allowing customers to return or exchange items within a reasonable timeframe. They make the process simple and hassle-free, providing refunds or store credits promptly. The customer-centric approach to returns ensures customer satisfaction and confidence in their purchases.

Online Shopping Experience: The online shopping experience at Bed Bath & Beyond is seamless and convenient. The website is responsive and optimized for both desktop and mobile devices, allowing customers to shop anytime, anywhere. The checkout process is quick, and the secure payment options provide peace of mind.

In-Store Experience: Visiting a Bed Bath & Beyond store is a delightful experience. The stores are well-organized, clean, and spacious, making it easy to browse through the wide range of products. The staff is attentive and helpful, providing personalized assistance when needed. The in-store experience adds value to the overall shopping journey.

Loyalty Program and Rewards: Bed Bath & Beyond offers a loyalty program called "Beyond+" that provides exclusive benefits to its members. The program offers perks such as free shipping, 20% off entire purchase, and access to special events and promotions. The rewards program is a great way to save money and enjoy additional benefits as a loyal customer.

Customer Reviews and Ratings: Bed Bath & Beyond values customer feedback and provides a platform for customers to share their reviews and ratings. The website features honest and helpful reviews from verified customers, allowing potential buyers to make informed decisions. The transparency in customer reviews enhances trust and credibility.

Sustainability and Ethical Practices: Bed Bath & Beyond is committed to sustainability and ethical practices. They prioritize eco-friendly products and work with suppliers who follow ethical manufacturing processes. The company's dedication to sustainability contributes to a greener future and aligns with the values of environmentally conscious customers.

Overall Rating and Recommendation: Bed Bath & Beyond is a top-notch retailer that excels in various aspects. With a user-friendly website, extensive product range, competitive pricing, excellent customer service, and convenient shopping experiences both online and in-store, they provide a well-rounded shopping experience. The loyalty program, customer reviews, and commitment to sustainability further enhance their appeal. Overall, Bed Bath & Beyond is highly recommended for those seeking quality products and exceptional customer service.

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Bed Bath & Beyond in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
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Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Bed Bath & Beyond on ComplaintsBoard.com.

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Phone numbers

+1 (800) 462-3966 +1 (908) 688-0888 More phone numbers

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www.bedbathandbeyond.com

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