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Beautymax Hair Products
Beautymax Hair Products Customer Service Phone, Email, Contacts

Beautymax Hair Products
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www.beautymaxhair.com
www.beautymaxhair.com

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1.4 9 Reviews

How responsive is Beautymax Hair Products's customer service?

1 Resolved
8 Unresolved
Poor 🫤
Beautymax Hair Products is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that Beautymax Hair Products has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.
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Beautymax Hair Products reviews and complaints 9

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Newest Beautymax Hair Products reviews and complaints

ComplaintsBoard
L
4:08 am EDT
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Beautymax Hair Products beautymaxhair bad quality

beautymaxhair company is a trader. They don't have a factory. They cooperate with different factories, and then count their profits according to the price of customers, and then distribute them to different factories for production.

Therefore, the quality of beautymax is not guaranteed, because they want to put their interests first. In addition, the owner of the company is a very bad woman who often takes money from customers,Then there is no guarantee of quality to the customer, when the customer complains that he needs to return the goods, he will prevaricate the customer for various reasons and refuse to return the goods.

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ComplaintsBoard
L
7:21 am EDT

Beautymax Hair Products Beauty max rip off

Unbelievable what this company BeautMax Hair sent me for hair. Same like all others complaining here, very bad smelling hair the first sample order was OK. This second order is a disaster, EUR 8000 flushed away, as you send them a complaint, they block you.
Ms. Sunny, seems to be the boss, informed me that they come regularly to Cosmoprof in Bologna, well me too. We will await them there, and for sure I get my money and all further expenses back! You won't fly back that soon to China before all is paid!
To ALL, disregard this cheating company.

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5:19 am EDT

Beautymax Hair Products Bad stinking hair from beautymax hair products

I couldn't believe what I received from Beauty Max Hair. The hair has a very unpleasant smell. Washing and shampooing didn't help. As I can read from others here, they were also existing customers with large orders. No refund. Have to trash $9000.

No idea why Beautymax Hair is doing this ? As soon as I complained, they replied very annoyed.

Watch out for this company:
https://www.beautymaxhair.com/
https://www.alibaba.com/showroom/beauty-max-hair.html
https://beautymaxhair.en.alibaba.com/
http://www.78761.tradebig.com/

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Is Beautymax Hair Products legit?

Our verdict: Beautymax Hair Products's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while Beautymax Hair Products may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

Beautymax Hair Products earns 53% level of Trustworthiness

Average Trust Update: Beautymax Hair Products assessed by Complaints board with 53% credibility. Caution advised for personal and financial details.

We found clear and detailed contact information for Beautymax Hair Products. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for beautymaxhair.com can be seen as a positive aspect for Beautymax Hair Products as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Beautymax Hair Products's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Beautymaxhair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Beautymaxhair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Beautymax Hair Products protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • There are software downloads available on Beautymax Hair Products's website. Before downloading anything, it's important to research the website and the software to ensure it is legitimate and not a potential risk for malware or viruses
  • We conducted a search on social media and found several negative reviews related to Beautymax Hair Products. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
D
2:08 pm EST

Beautymax Hair Products bad smelling hair

I can not understand that Beautymax Hair Products ripped me of so badly.
My third order, USD 10'000, is such a disaster. The hair has a very bad chemical smell (washed/shampood 4 times, the smell stays), sheds and tangles a lot. The weft has holes. The closures have such a bad hair line. Got all shorter lengths.
The sales person does not care, no refund!

They send me nice hair for the first two times, the third time they ripped me of! As soon as you make a bigger order you are bait for them. Too bad I didn't searched enough. thanks for this site.

Beware of these cheaters:
https://www.beautymaxhair.com/

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4:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Beautymax Hair Products hair weft, clip hair

After 4 smaller orders I received a bigger order a month ago. In total 50 deep curly and 50 deep wavy of different lengths for $4500. It is just a disaster how this hair smells also after a month, after 5 times washing and hanging for air drying in the garden.
The sale persons just fool you, that tell they only will have some small smell. They can not take the hair back because prices changed, etc. Will have to trash this hair.

Please be warned for this company Beautymax Hair or Beauty Max Hair:
https://www.beautymaxhair.com/
https://beautymaxhair.en.alibaba.com/

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1:26 pm EDT

Beautymax Hair Products hair bundles

Our first sample and our first bigger order were OK. Our third buy of 70 bundles of hair are just a disaster. They are smelling and shedding. Tried to return, but they don't want to take back. Washed the hair about 5 times. Still smelling. They ruining our business. What I read back here is that I am not the only one we has to deal with smelling hair von BeautyMax Hair. Watch out for this company. They are nice up to the time they sent you bad hair!

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3:01 pm EDT
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Beautymax Hair Products hair

Got my hair from Beautymax Hair, they smell unbelievable bad! Never had such stinking hair.
Got in contact with Ms.Sunny, she said to wash it, it is normal it smells "a little".
Washed it several times. The smell does not go away.
Contacted again to return, NO RETURNS can be taken! 80 bundles of hair, ready for the trash!
This Beauty Max Hair Factory ships some nice, none smelling samples, afterwards you only receive garbage.
Stay away from this company.

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ComplaintsBoard
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4:55 am EDT

Beautymax Hair Products smelling hair, losing curls after washing

We bought 3 times smaller orders from Beautymax Hair, when we made a larger order we only got smelling hair.
We complaint, but they didn't want to take the hair back and refund.
With the complaint, they started telling we received the hair not on actual prices (she forgot to use the newer price list, that's one reason not to take the hair back and they never will take hair back anyway).
Also after three times washing with shampoo and conditioner the smell is not gone. Also the hair looses its curls after one time washing.
BeautyMax Hair is a scam!

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ComplaintsBoard
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2:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Beautymax Hair Products bad hair

I recently purchased via aliexpress what was suppose to be virgin remy hair from this vendor, after receiving the hair everything seemed fine until I washed it. The hair became knotty matted and tangled and took 45 min to comb out! After sending over 7 emails with no reply I decided to call them where the boss told me it was my own fault and I didn't know how to take care of the hair properly and to send another email next week and put the phone down on me. This company has received over 50 complaints in the past but was hard to find any reviews on them. So im going to let all now that They are scam artist do not buy from them or aliexpress! I will also be making a omplaint with ic3 in china.

Read full review of Beautymax Hair Products and 6 comments
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The complaint has been investigated and resolved to the customer’s satisfaction.

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6 comments
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M
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Ms Rulau
, GB
Apr 10, 2019 9:39 pm EDT

all what I can say is that beautymax hair is terrible terrible terrible, they are too much too much [censored]er. never buy from them. you will know that.

J
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jorge williams
, KH
Aug 27, 2014 5:54 am EDT

At beginning, they use warm way to talk with our guy and wanna us send money as said try the sample, ok, sample arrived to my clients directly, it has their information for my clients to contact, well, I have been told them not put even.
Beautymaxhair company is the worst office to do business, they are focused the money and never solve problems.they only delay and delay.I want to tell all.they use nice words to talk with people, in fact big lying.
God ble

J
J
jorge williams
, KH
Aug 27, 2014 5:49 am EDT

Beautymaxhair company is really cheater, bad to do business.
Eat too much of my money and at beginning sample is good, but big order has bigproblems.
they try to cheat always.
Be care

I
I
Inlovewithhair
, GB
Oct 22, 2011 2:33 pm EDT

Im sorry but clearly you do not take complaints very seriously otherwise there would not be countless pages of complaints from unhappy customers if you were doing a good job. Your escrow service and is totally floored and quite useless, in my case it took me 10 days to realise the bad quality of the product as it was coated in silicone, but worse of all is you only give your customers 1 week to write a review which you do not make them aware of and if you miss that time you cannot write a review which is usually the only way you can get sellers to respond to you after ignoring all if your messages. After excepting any product you will not help the buyer and always take the sellers side when it comes to refunds and complaints. your responce to me when i complained was contact the seller?! you have accepted the product we cannot help! Disgusting service and escrow is useless, and this is exactly why paypal have stopped working with you because they are having to deal with all the complaints that you refuse to.

I have attached some photos of the hair i recieved and the result after washing it and leaving it to dry. $250 down the drain.

View 0 more photos
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Ms Rulau
, GB
Apr 10, 2019 9:41 pm EDT

beautymax hair is really terrible. I have such experience.

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Team Alibaba
, HK
Sep 16, 2011 5:02 am EDT

Hi there, this is Sovanna from Alibaba.com's Hong Kong office. I’m sorry to hear about your experience using AliExpress. Alibaba.com takes the issue of fraudulent trade practices very seriously and has strict policies in place to deal with it. If you haven't already, please take some time to read about our buyer protection policy including refund procedures here: http://escrow.aliexpress.com/escrow-buyer/protection.html

You may also contact our customer service team for help here:
http://www.aliexpress.com/help/contactus.htm

If you file a dispute claim with all the required information, our Dispute Resolution Team will initiate an investigation as soon as possible and keep you informed on the status of the investigation throughout the process.

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Contact Beautymax Hair Products customer service

Phone number

+86 186 6569 8228

Website

www.beautymaxhair.com

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