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Beautiful Halowall sconces

I received two wall sconces. Opened the package and realized they would not work. I have been going back and forth with them via email trying to return the lights for almost a month, and still do not have the return address. I want a refund. The fixtures were by my standards expensive. The company is repeatedly asking me to keep them as the shipping back to China is very expensive. Who would pay for something that is not going to work for them?

Any help resolving this would be greatly appreciated, or at least give their business a black mark.

De
Oct 04, 2019

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