Be2
reviews and complaints

i subscribed to be 2 on 18 May 2016 with my profile name being Solly and i never went any further with this site. i never even finished completing the profile page and everything else.

however i noticed on my bank account and i noticed that i have been charged since December 2021 until to date for a subscription fee of over 170 euro which i never authorised.

i would like be2 to refund the monies back with immediate effect and i do not give authorisation for any more monies to be taken out of my bank account. My bank has been notified and of this illegal transactions.

My name is Ocu Tamara and I have bought the premium service for 1 Month since 25-th of February (on Be2 Romania). I was charged with the equivalent of £10. Since the site was useless anyway, I wrote them on the 23-rd March at 7a. m saying that I want to cancel my subscription and today, on the 25-th of March I was charged with £51!

Although this is totally illegal because I have only bought the service for 1 month and this payment was not authorised.

Dear @Complaints board, I would like to place a Complaints regarding unauthorized credit card payment as of today in amount of 2994 NOK (334 USD) by Service provider named on the bank statement as be2 S.a.r.l. Most probably they run singles50.no website where I do not have active memebership.

It has just been made today without any prewarning.

Can we resolve this issue.

Best regards

Wojciech Dubanowski

Wojciech.[protected]@interia.pl

+[protected]

I subscribed for one single month, choosing the specific package for 1 month which of course had a higher cost, just to make sure they aren't expecting any renewals.

There was nothing on the site indicating there would be any form of renewal or future payment expectation.

Prior to the end of the month, because the web site did not have any function whatsoever for the average user to stop auto renewal of the service, I had sent an e-mail to the official Be2 contact address where they responded days later stating that I still owe them payment for 1 full month because I did not notify them of my desire to cancel within 7 days of the first month expiration date.

Not wanting to make any such payment when I haven't even one month of service, I rejected their claim, only to receive further e-mails from these crooks telling me that I am bound by contract and that NOW I OWE THEM FOR ONE MONTH, PLUS TERMINATION FEES which is the equivalent of another 5 months of their useless service.

People, these guys abuse the ability to hide the true costs in their Terms of Use, because honestly.. nobody reads the terms of use.

They pressure unknowing people into making unnecessary and fraudulent payments when they do not offer anything in return aside legal threats.

The only reason I do not have additional charges as the ones mentioned by the hundreds of people here is because I had the wisdom to use a single use card.

I hope this helps others avoid Be2's BS.

Stay strong & healthy!

I am executor to the estate of one of your prior members (based upon a letter received). He died over a year ago in January 2021. I have received a letter (sent to the house that he lived in) from a debt collection agency in respect of membership fees and additional costs dating from 13th June 2021 (five months after he died). I have sent an email to the debt collection agency asking for clarification. I should also like to formally contact yourselves to challenge costs for services that clearly have not been provided to a deceased person.

Payment Reminder file number [protected]

Ive just received a email from a debt collecting agency on regards of you guys , I emailed you guys many times to say I did not want anymore money coming out of my card even giving my card number .

I tried to stop it on the site but would say option not avalable take this as a note do not try to take anymore money from my account as I wish to terminate anything to do with this app

On another note the payment I wanted for one month said $30 dollars and got charged over a $ 100

Jeg forsøkte å bli medlem, dvs. opprette et abonnement. Jeg oppgav alle data, inkl. bankkort. Så fikk jeg beskjed om at det oppstod en "teknisk feil". Ingenting mer skjedde.

Men så fikk jeg debitert kr. 2994,- den 5. januar 2022.

Skjønner ikke helt dette.

Ber om at dere sender dette beløpet tilbake til kontoen.

På kontoutskiften står det følgende:

5. jan. Visa 100022 Nok 2994,00 Be2 s.a.r.l 7. jan. 2 994,00

On your website it only says $16 for 3 months, somehow I got charged for 406NZD
Thats not what it meant to be like.
Could you please cancel my account and refund me.
I feel I am scammed, I never agreed to have taken out so much money!
I'd like to cancel everything, can you please refund me?
I need a refund please.
Otherwise I need to dispute through my bank.

Hello, I don't know why I was being charge for membership or service which I didn't receive from Be2.. I was charged with HKD 1194 on 30th Nov 2021 by be2 s.a.r.l .. [protected]@be2.com on my credit card
( HSBC [protected] ) my card name : Mr. yip kwong sum sam ..please refer to the attached credit card spending monthly summary.
Please follow up ..Thank you .
Mr. Yip Kwong Sum Sam

These people are scammers. They debited my account for R999 without my permission. They refuse to cancel my membership even after I gave a months notice.

Be2 deducted R999.00 off my account without permission and without my bank details.Not sure how they were able to obtain this information.I had previously signed up on a free trial with Be2 but haven't used this platform since 2020.Absolute scammers and shocking that with all the complaints listed on multiple forums that they are still allowed to trade

Buna ziua. Mi-am facut si eu cont saptamana trecuta si am platit cu cardul serviciul Premium. A doua zi m-am razgandit si am incercat sa sterg contul, dar site-ul nu mi-a acceptat. Va rog, cum as putea sterge contul, dar si sa opresc orice plata a cardului meu pentru acest site? Site-ul cu link-ul de pe pagina mea este: https://app2.be2.com/index.html#/myprofile

Iam looking for an alternative payment method.
And I cannot easily find an email address for a help center

er is door dit bedrijf ( BE2 CS BE2.COM LU ) bijna 400 euro van mijn rekening gehaald.
Ik heb hier nooit toestemming voor gegeven! Ik heb ook nooit gebruik gemaakt van deze (dating?)site. Ik begrijp niet hoe ze dit kunnen, maar ik ben blijkbaar slechts één van de honderden bij wie ze dit nog deden. En dan tellen we de personen die geen klacht indienden of die het nog niet hebben opgemerkt, niet eens mee. Per slot van rekening, een creditcard die haast nooit wordt gebruikt, daar zie je slechts 1 keer per maand de stand van en dat is als de maand om is en ik nu voor de allereerste keer in 3 jaar tijd, moet betalen. Ik gebruik de kaart anders nooit.

Date of the incident: October 30th, 2021.
Ticket#[protected] ([protected]@be2.cl)
In accordance with the conditions of the contract, I communicated my withdrawal on time, but it was rejected without valid justification by customer service, which is why I request my case to be reviewed by the company's legal team so that they accept my withdrawal, reversing the charge to my credit card.

You have also taken the above amount from my bank account using my Paypal dated 31.10.21

Here are the details of the one or more transactions you didn't recognise or had issues with:
Transaction ID: 9LP82444HS8490051
Transaction date: 31 October 2021
Transaction amount: £209.40 GBP
Recipient email address: [protected]@singles50.com

I cancelled this subscription, within 24 hours of joining up a year ago.

I would like the above amount refunded back to me ASAP, otherwise my bank will class this as a fraudulent case.

You have taken$94 out of my account when I thought it was only$24 what's the go My name is Annette O'Driscoll.. littlefairy 49 is my name on the profile

I am wanting to know if my profile is active, I have paid twice now and I am unable to contact any body. I have sent an email through to Be2 but no reply. My email address to contact is [protected]@gmail.com thanks, Craig.

I have been on there now for nearly two months and it would appear that people that I search for do not get my messages, I have my photo visiable and there seems to be an issue with not receiving messages.

I have already had two payments taken out of my account for no return so if you have have the matter addressed with as soon as possible that would be great. Thanks.

Be2 says I signed up for premium acc. I asked for proof of this and they're only responding by that I did. They're now sending letters of demand and that I owe them a new amount of ZAR1186. 1stly worst scam ever because to get out of a contract you never agreed to, first warrants payment. Is there anyway that we can bring these scamsters to light globally. It is unethical and it is defrauding. Replies are automated & you're most likely to never ever speak to a real human being telephonically to resolve this mess they've sucked you into.

Good day,
My email address is not being accepted on the website. Please explain why. moyce.[protected]@gmail.com
Kind regards,
Nazly