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Bayview Loan Servicing
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Bayview Loan Servicing
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2.0 62 Reviews

Bayview Loan Servicing Complaints Summary

15 Resolved
47 Unresolved
Our verdict: When using services from Bayview Loan Servicing with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Bayview Loan Servicing reviews & complaints 62

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8:51 am EDT

Bayview Loan Servicing Mortgage loan modification

My mortgage was transferred to Community Loan in late January however prior to this I had a loan modification in place with my then current lender Flagstar Bank. I have the signed and notorized agreement which I have sent to Community twice and they continue to try and send me a completely different modification with a higher interest rate, mortgage payment and second loan amount. I have called at least 5 times, emailed 3 and get the same response Sommer will reach back out to you with the correct paperwork, we have escalated the file, you will be sent the correct paperwork. NO one has reached out to me and I am still battling to have the correct modification in place. Iam being told the interest rates have changed so they cant honor the 3% I had in place. How can you not honor a signed and fully executed modification agreement. I would like someone from this bank to contact me and correct this asap. My name is Schaan Baker and my residence is located in Cumming, GA. I have all the necessary paperwork to validate this and still am being given the run around.

Desired outcome: For Community Loan Servicing to honor the prior loan modification I had in place with my former bank Flagstar Bank PRIOR to Community taking over my mortgage.

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1:35 pm EDT

Bayview Loan Servicing Mortgage payment

Aloha and hello! Good morning. I am writing you this message is to informed you regards to my property at
94-774 Kaiao Street, Waipahu HI - [protected] Mortgage Payment . I purchased my home since 2007 till present. I am currently working in Middle East since 2007 and I been sending payment towards my mortgage by mail with a letter and I never receive a copy of the statement for payment to send it to my attention while I am in Middle East. My address was on the mail and I wasn't notified. I been receiving email and phone call another Mortgage Loan Company regarding my house because of the delinquent payment. Can you please email me the payment history of my payment ASAP my email: eddie.[protected]@gmail.com and Mobile: [protected].

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4:20 pm EDT

Bayview Loan Servicing Mortgage

These people have the biggest joke of attorney and they are a sorry company. Take the Montana case of Robin and Kathleen Jacobson that they lost $426, 000 to these people. Sherry L. Weisheit of Maryland took them for a ride and back in 2017 the National Association of Consumer Bankruptcy Attorney got Bayview held in Contempt of Court Charge for illegally doing the wrong thing. This company doers not care and the enjoy losing money so if you think you have a lawsuit file it and you will probably win. They go to whatever state and find the biggest idiot attorney to represent them.

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Is Bayview Loan Servicing legit?

Our verdict: Bayview Loan Servicing's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate Bayview Loan Servicing's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

Bayview Loan Servicing earns 70% level of Trustworthiness

Good Credibility Notice: Bayview Loan Servicing rated around 70% by Complaints Board. Generally safe, but exercise caution in information sharing.

We found clear and detailed contact information for Bayview Loan Servicing. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bayviewloanservicing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Bayview Loan Servicing has been found to only resolve 24% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • The website belonging to Bayview Loan Servicing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The sensitive services provided on this website are hosted on a shared server, which may increase the risk of unauthorized access and data breaches. It is important to ensure that the website has adequate security measures in place to protect user data, such as encryption and secure authentication protocols.
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6:43 am EDT
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Bayview Loan Servicing Mortgage

My late wife passed away last January and since that time I have been trying to become a successor of the loan. I have submitted copies of the will and copies of joint tenancy that was filed in court and I had to provide copies to their lawyers as they do not know what joint tenancy is. This company really needs to be investigated by the Federal Government and they need to take control of the company. With all the problems and law suits that they have I have no idea how they are able to stay in business. They have no interest in helping it seems but they are great at criminal behavior.

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10:44 am EDT

Bayview Loan Servicing help with payments

My mother passes away last january 19th and since that time I have been making the payments as the way the house is titled it does not need to be probated. I have tried to set up a payment plan and in the meantime I have found out that I am a type 1 diabetic and have suffered and stroke and with 2 cronic health problems I am now being tested for the corona garbage and all I see is that how bayview works with people and that is a bunch of bs, the property does not need to go through probate and this is a waste of time. I guess that assumption that this business is a front for illegal activity is not to far reached.

Donald Birkholz Jr

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11:58 am EST
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Bayview Loan Servicing has left an official reply on this complaint.

Bayview Loan Servicing mortgage

I have paid my house off; I am just paying on my taxes now, which is about $4, 000. I pay them $300.00 dollars a month to get that paid off. Now this week, they have shown up on my property because they are ready to sell it off for non payment. They have almost $3000 dollars just sitting there in unapplied funds. I have called them in the pass and they said that the reason it is sitting there is that I have not got enough in there yet to pay the whole thing.

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4:39 pm EDT
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Bayview Loan Servicing unethical illegal foreclosure

How this company gets away with this is beyond comprehension. They should all be put in jail for scamming the American public and not following proper ethical procedures of law. Steeling other people's property. This is an abomination of our democracy and has to be addressed by our congress.
They illegally forclosed on my property of 22 years. purposley did not modify my loan so I would go into default and ruined my credit, my life, my health. While I was in surgury they illegally forclosed on my property in Massachusetts leaving the windows open on the coldest month February. They were negligent broke my heating system, broke my pipes. It will cost in excess of 90, 000 to get this fixed.
In addition the pain and stress and suffering on me and my family is sick.

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1:00 am EDT

Bayview Loan Servicing the company

I do not feel that they have any employees ever phone call goes only to a computer, because it is impossible to get someone to answer the phone. When you call you are forwarded to someones voice mail that says they will call back in 24 hours but that does not ever happen.
We have sent an email complaining about this person and have not gotten a response.
This company does not care about the customers.
They are not a service company.

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7:01 pm EDT

Bayview Loan Servicing fraud committed by bayview loan servicing

Bayview hired a clean up crew to clear EVERYTHING from my property ( Basically whoever Bayview hired kept things from my home!) I was devastated! They broke into the home leaving black electrical tape on the sinks, commode, hot water heater...Claimed they weather striped around the doors they removed to enter the home, said locks where changed but I can use my keys to open the locks (the same locks are on the doors that I purchased) charged me $6000 for basically giving my property away...I contacted an attorney and wrote to the Justice Dept on this matter...Since all this came to light, I was sent a paid notice on my property from Bayview that the mortgage was paid out...By whom? I have all letters...Oh, before I got the paid off letter, Bayview put my property into foreclosure...How is this company still in business?

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1:47 pm EDT

Bayview Loan Servicing mortgage loan and forced insurance

They keep charging me more and more of what they call "delinquent payments!" There are no late payments! They lied and said I didn't have insurance and try to force me to pay for their insurance! My insurance company faxed them my policy. They threaten to take my property! I'm going to have a nervous breakdown! They keep selling my mortgage to someone else too! This time they didn't even tell me who they sold it to!

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Elena F.
, US
Aug 25, 2019 5:15 pm EDT

Bayview Loan Servicing is a fake Servicer who works for Bank of America. The real party behind your loan is BOA. They instruct "Servicers" to push you into foreclosure by piling bogus fees and charges. Ask for a copy of your Note with full assignments.

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1:59 pm EDT

Bayview Loan Servicing failure to correct error of late charge on my credit report this month.

Hello,

I am writing to Bayview because I cannot get anyone of your representatives to assist my with my dispute regarding an error entered on my credit report.

I recently had a discharge on my bankruptcy from 2014 on July 3, 2019. Your company entered a late charge on my credit report (IN ERROR). I filed a credit dispute and spoke to several representatives who stated they will forward to the correct department however nothing is being done at this time.

I recently purchased a home and I'm in escrow. I need this error taken off my report immediately.

When my discharge cleared, one of your representatives opened my closed account with Bayview and added a few notes and then listed a negative late on my credit report. THIS IS AN ERROR. I have not been late ever in the past 5 years while in bankruptcy. Please take care of this matter immediately. I have sent 2 correspondances to Bayview however, I did not receive any reply, as yet.

If you review my account history, you will see I have no late payments on file.

You have my permission to email me or contact me by phone or mail.

Thank you!

Deborah Legardy
[protected]

4302 W 138th St
Hawthorne Ca 90250
Account #1053004

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3:50 pm EDT
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Bayview Loan Servicing Fraudulent

I submitted documents of fraudulent activity from people who are saying they were working for Bayview and helping remodification and it was a scam . My house got sold out from under me and my kids while I was going through stage 4 Breast Cancer and chemotherapy and radiation treatments. I has been I. Contact with them when I Frist got diagnosed with cancer and was reaching out to them for assistance but was passed from one person to another and was always told that they never received my package for modification and I had emailed, faxed and mailed the packets to them many times and even my nurse's helped me out while in the hospital to get them faxed.

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10:12 am EDT

Bayview Loan Servicing mortgage modification

My grandmother passed away and i was left a house that i finally was able to get into and bayview sent me a modification i sent it in and they took one payment and now they wont answer my call. They we're supposed to auto withdraw from my bank but never did so. Then i get a letter for foreclosure yesterday. And like i said i cant get anyone to call me back. Please Help!

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3:54 am EST

Bayview Loan Servicing bayview loan servicing, fraud, tort and negligence

I had been with Bayview for many years. Every year I always had a problem with them in straight out my mortgage situation due to they said I am current then the next month they said I am 2 months behind. My property tax is $1500 annually due to Proposition 13. My mortgage originally is $1700/month with tax and insurance included. In July of 2018, they sent me a letter that now my payment is $3100 due to my property tax had increased from $1500 to $14, 000 annually. I check tax assessor office and they said my tax still $1500. Bayview wants to pocket an additional $1500 from me. I had sent them a monthly mortgage of $1700/month and they did not want to apply my payment to the monthly mortgage, which causes my payment to be late. I sent them several certified letters telling them to investigated on this matter, but they never reply back after 5 months. I am getting to suit them now and hope a good attorney can help me put this company in jail.

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4:35 pm EDT
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Bayview Loan Servicing fraudulent credit reporting

I closed on my condo and paid off my loan with bayview loan servicing in april, 2018. I received a letter from bayview in may of 2018 that the account was paid in full. October 9, 2018, I received an e-mail notice from transunion and experian that bayview loan servicing is reporting me past due. The incorrect delinquent payment report was removed after I filed complaints with the better business bureau and consumer financial protection bureau, however, bayview continues to report it again after it was previously cleared up. There is no one at bayview loan servicing that has been able to solve this. I have escalated and spoken with managers, etc. They still continue to tell me to fax a copy of the incorrect reporting from the credit bureaus so they can fix it, again!"

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9:29 am EDT
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Bayview Loan Servicing mortgage

Please I need help. Bayview turned down my modification because they said my documents weren't received in time I don't want to lose my house they are threatening with foreclosure please somebody help I need to know what to do I am behind on my mortgage and desperately need help I now have three grandchildren living with me we would have nowhere to go

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6:07 am EDT
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Bayview Loan Servicing home mortgage

If there is ever a class action suit, I would love to be notified!
I had a regular home mortgage. Was late on only one payment at one point and paid a small late charge. Paid on time for years and years.

THEN...Got a bill for $36, 000 because they made an accounting error. Due immediately or foreclosure proceedings would start. My file is 16" thick. I have EVERY phone call documented, over 260 calls and 100's of documents. They would loose every document you sent even if you got return receipts for postage as proof. They made you send the same documents over and over and over again. Confirm they got them and make you still send again!

I still continued and made every payment on time until I missed two on purpose because they told me I would not modify a loan till I was delinquent. They "helped" me out by raising my monthly payments from $1, 805 to $4, 200 a month!

I eventually got it down to $3.600 / month. I have stacks of 90 day foreclosure notices and always paid on time except for when I was trying to get modification.

After years of fighting with them, finally decided gave up and sold my home of 19 years and had to move rather than loose it!

I feel as if was all a scam to get peoples homes!

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Betty T. Woods
, US
Jun 26, 2018 11:48 am EDT

We have been under citi - finance services for our mortgage first then one main than green tree now bayview all unlawful practices their need to be a class action law suite for over cost of mortgage. increase payoff to keep you under them and bad, bad scam please contact us help drowning in lies please start a class action lawsuit fast

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1:24 am EDT

Bayview Loan Servicing would like to put the money I am behind on the end of the mortgage loan.

Keith gilbert, my loan is with Bay view mortgage, I got behind because of a sinkhole and flood damage that insurance didn't cover. The sinkhole, we had on home since 2012 which has cause on going maintained condition with home. We have spent thousands of dollars in repairs. I got behind about 6, 000, now my payment is 1200. Because I am trying to catch up. I am a disable veteran that only get 1900. Which I stated. I can make my 780.00 payment every month. I would like the money that I owe put on the back of the loan I am not asking for a modification. Going forward there will be no more problem if they help me one last time. My home is not worth much because of the sinkhole.. My taxes is assessed at 45, 000. If this home is sold the company or person must be told, about sinkhole condition of home. This is a criminal offence and prison time. I am still serving in the Army until I get my medical discharge. I have reach out to attorneys but I would like to try and resolved this problem without going to court for bankruptcy or forecloses. Thanks Mr. Gilbert. 1370 SW 117 CT Ocala Florida 34481. [protected].

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4:56 pm EST
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Bayview Loan Servicing mortgage

Is there anyway with all the complaints about Bayview loan servicing we can start a class action suite against them, they have ruined my credit and have lied and kept me from purchasing a home so mine was sold and I have to rent now. My loan was sold to Bayview have through my bankruptcy, I never missed or was late on any payments. when my bankruptcy was over I had no idea who had my loan and Bayview never contacted me till 4 months after that and tried to foreclose on my home. I didn't need a modification but they made me take one anyway or they said they were going to foreclose right then. they are saying I owe about 30.000 more then what my figures are and said I missed 11 payments, I didn't make payment for the months of 11, 12, 01, 02, 03, because I couldn't find out who to pay and the last I counted that's not 11. I have prove of the other payments I have made and they refuse to remove it. I was tired of dealing with it and decided to just sell the house and pay it off and be done, well sold mine found another and at the last min they a statement saying I missed 11 payments and now I lost a 4000 dollar deposit and cant get financed. please help Jeff Belcher

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4:38 pm EST
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Bayview Loan Servicing violation of freddie mac loan modification guidelines

Jennifer Clyde
Loan # [protected]

Please be advised we are asking for an escalated review of this file and that it be assigned to a loss mitigation escalation specialist. We have been providing documents in this matter Since September 2017. We last sent updated documents per a written request on December 19, 2017 ( See attached). We did not receive an acknowledgement of those documents and called on January 3rd and spoke with a gentleman in your office who said he worked with you. He looked at your notes and again requested the documents sent on the 19th. He reviewed the email and found the documents in question. He then reviewed everything needed to update the file and requested updated pay stubs for both Jen and Jared ( See attached). Those pay stubs have been provided to you and your response is again for documents already sent and accounted for.

Please be advised we have filed an escalation complaint with Freddie Mac regarding the continual mishandling of this file. The clients have provided all documentation required under guidelines and we are again requesting an escalated and a decision rendered in this matter,

Sherri Steck Zombro
Loan Modification Paralegal

T: [protected]
F: [protected]
e-mail: [protected]@vannovalegal.com
www.vannovalegal.com

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Bayview Loan Servicing contacts

Phone numbers

+1 (800) 457-5105 +1 (855) 657-7531 More phone numbers

Website

www.bayviewloanservicing.com

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