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Bauer Medien AG

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Bauer Medien AG Customer Service Contacts

Sennweidstr 44 | Postfach 130
Switzerland - 6312 is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bauer Medien AG Customer Service. Initial Bauer Medien AG complaints should be directed to their team directly. You can find contact details for Bauer Medien AG above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Bauer Medien AG. Discuss the issues you have had with Bauer Medien AG and work with their customer service team to find a resolution.

Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
BTA First Travel AGunprofessionalism

Tickets to the US were purchased from this company. An employee of the company filled out the top part of the ESTA paperwork on the computer for the entry into the US. Unfortunately, this was not noticed until the immigration officer pointed it out at the Zurich airport. After much running around to fix the issue and after fees were paid to correct the problem, the traveler was told that he may be put back on the plane once he arrives in the states due to the mistake. Luckily, the traveler was able to visit the states. Upon arrival back in Switzerland, the traveler went to the office to inform the office of the problem and asked that he be reimbursed. Traveler is still waiting for reimbursement of extra fees. The main office in Steinhauser was contacted and a Martin Schuester (spelling?) stated that "the final responsibility is the travelers". That's not what their website states, "Don't leave anything to chance, when it comes to planning a trip; trust the professionals at BTA travel first".

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