SUBMIT A COMPLAINT

Bath & Body Works Directwallflowers refills emptying so fast!

Order #[protected] Don Atteberry . I purchased 7 of the Warm Vanilla Sugar, Wallflowers ITEM# [protected] and 4 of the White Flare, Wallflowers Plugs ITEM# [protected]. I was in the process of a complete remodel on my home and had ordered these for once my home was done I could use these to make my home smell Awesome constantly. Well I unpackaged them this week ready to use your product. Upon putting the refills in the plugs and plugging them in, I was so angry that as soon as I left the room to plug enough one in, the refill was COMPLETELY EMPTY, DONE!!! Nothing spilled out as I checked for any leaks or spills. All four of them that I plugged in were gone in last then two minutes of plugging them in!! I thought ok I bought extra to enjoy the aroma for weeks or even months to come and NOTHING!! THERE WAS NO SMELL TO ENJOY WITH HOW THEY EMPTY SO FAST! As a result I have not used the other refills until I contacted your store of my great disappointment.

Do
Oct 04, 2019

Post your comment