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customer services 800 phone #
Dear team I have been trying for several days to speak with a customer service rep to cancel my subscription. I can not get through on your 800 # because it keeps the call in a "special offer" loop. You need to fix that number because customers are really going to be upset with you. You could refer this to your I T Department and allow them to adjust this feature but honestly I don't think your target customer market is interested in these special offers it's probably better for your reputation to just discontinue this feature on your 800 #. The number is [protected].
Thank you,
Maureen McMeekin
magazine subscription
I signed up for Barron's in February, and they requested that I wait 12 weeks before subscription starts. So I waited, and after nothing came after 12 weeks, I waited a couple weeks more to make sure that there weren't any more delays. After about 6 months, I asked them why wasn't it delivered yet, and the customer support said because I waited so long to tell them, they will only be able to give me 2 months back (assuming they will actually send it). The mailing address they have on file was also correct, so there were no errors. In other words, Barron's is telling me that they didn't send anything, but because I didn't tell them earlier, it is my fault, and I'll only get 8 months of a 12 months subscription. I still haven't received anything yet, so maybe this time I'll get something, but I am not keeping my hopes high. It seems to be money down the drain with this company.
This is ridiculous. Apparently, magazines have such high readership that they don't really need to care about customers anymore.
Failure to cancel
I told the service not to renew my subscription two times. The subscription was being delivered to other than my address. Dow Jones sent me an email that my credit card was expired. I did not authorize renewal. I did not give them a new card number or a new expiration date. Suddenly I started receiving Barron's at my address. I called and asked that it be...
Read full review of Barron'sIs Barron's legit?
Barron's earns 94% level of Trustworthiness
Perfect Trust Endorsement: Barron's achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Barron's. The company provides a physical address, 31 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Barron's's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Barrons.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Barron's and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on barrons.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Barron's. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Fraud and scam
There were ads running for Barron's Magazine on KDLT TV in Sioux Falls, South Dakota in November - advertising 8 weeks of Barron's for $19.95. When I called the 800 number they upsold me 52 weeks for $52. About a month ago I get a subscription renewal form telling me that my subscription expires in April. I called and they told me that my subscription was only 4 months! The other problem I had was that they charged my credit card twice - I had to call and get that straightened out in December. I have subscribed to Barron's before and have never had any problems. The number that the TV ad had went to a call center - which tells me that another company was running this promotion. I wish I knew who they were. I don't have a recording of the conversation because I didn't expect to get screwed by Barron's!
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Barron's complaint handling
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Barron's contacts
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phone number
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Barron's emailsluisa.beltran@barrons.com94%Confidence score: 94%liz.moyer@barrons.com94%Confidence score: 94%lisa.beilfuss@barrons.com94%Confidence score: 94%alessandra.freitas@barrons.com94%Confidence score: 94%sarah.carmichael@barrons.com94%Confidence score: 94%allen.root@barrons.com94%Confidence score: 94%
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Barron's address1211 Avenue of the Americas New York, NY, New York, New York, 10036, United States
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Barron's social media
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