BHG Financial
reviews and complaints

BHG labels loans as commercial when the applicant does not own a business. I applied for a personal loan but end up in a $20,000 dollar commercial loan that I have to pay $50,000 dollars to get the loan paid off early. This is a predatory loan business. I tried calling to refinance the loan to a lower rate and they tried to give me another loan. This is insane! I’m filing for bankruptcy soon.

I’ve been getting mailers from BHG for about 2-3 years now. I called once and was told because I’m not a licensed professional nor do I own a business that I’m not even qualified for anything from this company. I asked to be removed from this company and I’m still getting mailers from this company. They don’t understand the meaning of stop sending your unwanted mailers.

My complaint is the predatory nature of the loans. I was stupid to ever agree to the terms. That is on me, but my belief is these type of loans should not be legal. I have never not been able to pay a loan off, and I have had lots of loans. These guys do not allow this so they can get all the interest. I understand why they do it but in my estimation, it is unethical and predatory. I will never do business with them again

This company claimed an application was rejected, even though I've never applied for any loan with them. I asked for their rates, and they initiated an application. I contacted them multiple times to correct their books, but they ignored my request to do the right thing. In addition, I've gotten weekly offers from them since 2019. I'd estimate they've spent $200 in postage during that time, and they continue to harrass me. I get almost daily emails from the "president". Incompetent and dishonest business for sure.

So not sure what is going on with this company but seeming it has some bad reviews I might not be wrong. I was told about a week and a half ago that the system was down on checking the credit reports and that as soon as it was fixed someone would get back to me. Nobody still has so I have been waiting. Do they really want to help you? Where is the professionalism in this company?

I was contacted by Todd Marshall via text on January 18th 2023. He was a nice guy and explained in detail. He asked if I wanted to move forward and I agreed. On January 22 I sent my pay stubs and documents. On January 25 I was informed by Todd underwriting approved me for more than I asked for. After telling me the terms (pretty good rates) I agreed to move forward. On January 23rd I was contacted by Ashley Trombley to confirm my application. I did via text and email. Then On January 25th Jennifer Nino reached out to have me send a voided check since the online portal wasn’t allowing me to login. She confirmed she received that. Todd told me after that to look for the docusign and that funds could be disbursed on February 3,2023. January 25th was the last time I spoke with Todd or Jennifer or Ashley. I reached out to Jennifer on January 26th to give her a voided check to my sofi account due to my Account with Connexus having a limit on incoming ach that wasn’t high enough for the approved amount. I texted and emailed her.

I left a voicemail 1/31 to her Jennifer and Todd.

I’ve been unable to reach them nor have I heard anything from them. I am still waiting on the docusign and confirmation from Jennifer she received the correct voided check. They all were great initially with communication. Answered every text or call promptly. But since January 25th it’s like they fell of the face of the earth. Calling the main number doesn’t work because they transfer me to Jennifer or Todd and I get the voicemail everytime. I hope they are ok number one but I also would like the communication to be great as it initially was. Heard great things about BHG.

I had numerous times set-up with Jose - Senior Finance Manager. My one call was for 7:30, he calls me at 7:11. I was on an international call at the time, scheduled to get off in time for the 7:30 call. He said he would call back at 7:30. He never did. I tried reaching him and I received a message the next day that he had to leave the office. no notice, no notification, just silence. This yeehaa has no respect for others. I will never do business again with them. AT least I did not get as far as some of the other people did in these complaints.

I have never done business with this company, but have been receiving junk from them at least weekly. It's gotten to the point that I know the address:

10234 W. State Road 84, Davie, FL 33324.

They try to deceive you by sending different size/types of packages. No reputable company needs to resort to such tactics to give you a loan so you can be sure the terms are predatory.

Don't do business with these people.

I applied with BHG for a business loan in Sept, I was approved for 200,000 signed loan documents, did the fraud verification with my face live! , Supplied all the documents has several phones calls with Curt Hammer. Was told my loan would be funded in 48 hours. I signed a new lease with the approval to expand my company. Days went by I heard nothing nor did I get the deposit. I receive a email from another lender that has referred me to BHG saying my application was denied for fraud, yes BHG contacted another lender and shared information even know this was not a brokered deal. The scanned my face, they has my taxes, my retirement, my paycheck stubs, my bank statements, my picture id . NO fraud no where, no negative remarks on my credit, 770 credit score, 360,000 annual revenue . NO one from BHG ever contact me nor did I ever receive a denial letter. I called and talked to Renee Keller, she said they had just hired a new fraud department and she was going to get down to the bottom of this issue, and why they are sharing my personal info with another lender with out my permission, a fraud actuation and that . Reneee never followed up with us, she blocked us from her phone to call her. Here we are In November and we have still not gotten a letter or denial from BHG. I left a message for the CEO Al and was never called back.

NO fraud was committed , they have finically hurt my company with the expansion, And I Plan on taking legal action for false information shared as well as a false denial . The staff is horrible, Renee is incompetent and does not follow through and should be placed in a position that does not require her to do her job. I will be pursuing this legally .

I applied for a loan cause I receiving pre approval in the mail from Bhg. I applied and I dealt with Megan Hernandez [protected]@bhg-inc.com. The initial experience she got all my information paystubs were sent. She gave me all her contacts then she totally ignored me for weeks. I sent a e-mail asking her what’s the process how things going I left voice mails asking I texted nothing. Totally unprofessional she sends a random text message saying I was approved and I was gonna get contacted by kiara Soave Sr fiancé 9:30am September 28 2022 to go over terms. I waited till 10:30am to call get in touch with someone. I get a receptionist saying she’s in a meeting I get a text back saying she’s sorry their system is not working how about tomorrow at 9:30am unprofessional and don’t value the customer business. I would recommend people do not give your personal info to this company and don’t do business with them either I’m going to let people know also. Contact me at [protected]@yahoo.com

I applied for a loan and was clear that I was not interested if there was an origination fee. They indicated that sometimes there is not a fee, so I proceeded. I was approved and offered various payment options and turned them down because they indicated there is always an origination fee. Today, I receive a letter from Pinnacle Bank stating that my income does not support the loan request. My FICO score is in the middle 800's, utilizing less than 1% of my credit and I have an income close to $200,000 a year. This is a dishonest organization, not being forthright upfront and lying to Pinnacle Bank as to why I was turned down though I was clearly offered the loan over the phone.

I was approved then denied for $100k business loan. Loan agreement signed identity verified, sent in voided check so they would know the account to send the funds too, funding info verified. everything was going great Then I get a call saying that I was denied. I thought it was a mistake, but sure enough I called them back in the AM and they still saying I was denied. No reason, have to wait for the mail in 30 days. I told the representative I signed everything, I have orders placed based on money coming in. She said sorry, we have the right to cancel. Im saying to them like why lead people on like that? What changed? My credit didn't change. Tell me what happened! This is not fair. You cant lead people on like that and play with emotions. Someone please give me an answer or reconsideration. None of the reps I worked with are returning my calls or emails. Not to mention they was so aggressive during the process. If you didn’t answer the phone, they would instantly text your phone and send you an email all at the same time. Very unprofessional and most of all THEY LIED and said I was approved made me do all kind of unnecessary measures all to get denied after I was approved.

Predatory lender 1) Originally stated by loan officer that "lock out"period on loan would be 24 months or 2 years. Stated this inoriginal contract signed. Upon completion of 24 month "lock out",attempted to log in to pay over and make progress towards resolving loan debt and found the following: a) No online access to account. They will only send you ammortization schedule, no tracking of payments made. b) Contract now states 4 year, 48 month lockout. c) Original interest rate quoted 9%, contract now states 19% 2) No resolution, no call backs. They consistently pass you on to the next person. They refuse to acknowledge their lies and fraud. 3) Attempted to tell me they would "refinance" my loan for the amount owed PLUS interest for the next 6 years equally over $40K more than the original loan amount!

This company sends unsolicited mail and "offers" to my home at least weekly. I have written and called several times and they keep sending.

im filing this complaint along with several others like BBB and your states atty. general for fraudulant loan practices loan application # 831809 for the following reason I was told and lead to believe that this loan application credit check would not affect my credit score but in reality it did my score was 703 before I gave all my personal information to a victoria victario on a over the phone interview she also said that it was on a recorded line. I came to find out just a week later my credit score reduced by 6 points down to 697 I trusted and believed her, here is what my claim will be she systematically along with others collected my full personal information disclosure and im not sure what is being done with it, I suspect the ssn will show up somewhere under a false pretence so i've contacted my life lock people to give me direct reports and emails if and when that happens. thank god I have that type of protection many dont. but thjat doesnt relieve her from the lie she told me I would like her investigated along with her partner she passes the information too. ive contacted Homeland Security and spoke with a cyber security agent and they are processing and documenting all of this information. regretfully richard dongarra

This company inserted a fraudulent page that does not even make sense but is designed to cover their trail. Something about my personal account, then they had my home address at the top! They are referred to by some complainants as being like "organized crime" and one guy actually suspected they were trying to run him down in his car to look like an accident. I reported to the Illinois Attorney General, Consumer Protection dept and I'm filing another complaint with the security investigators and FTC. They must stop exploiting healthcare professionals. We do not make that much with all the issues facing us! The FBI needs to look at their practices. They are predatory and fraudulent p