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Bank Of The Philippine Islands [BPI] / tellers attitude

Review updated:

MAY 10, 2019

Masungit po ang tellers sa bpi las piƱas, branch located near red ribbon.. teller 2 and teller 3 to be exact po. this happened in the morning 11:40am. di naman po kelangan magsungit, and nakasimangot pa po silang dalawa, no greetings at all. kinda disappointing po.

hope to change this, for not to offend other customers that waits in long lines.

Ma
May 10, 2019
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Comments

  • Me
      Aug 19, 2019

    Poor customer service teller bpi bank SOLIS BRANCH ILOILO CITY. This was happened yesterday Aug. 19, 2019 at arround 2:20pm i went sa teller to ask her kung pwede aq mag pa
    update nang passbook ko to check kung may pumasok na pera ang sagot sakin mam ok lang na matagalan ka ang tanong ko sa teller ilang oras ang aantayin q wala ka namang customer sabi 5 mins. Mam at pupunta pa ako sa likod mag scan nang mga doc. Oh my God very simple lang mag papaupdate lang ako tapos papahirapan aq mag aantay aq ang ginawa ko lumipat aq nang ibang teller same tinanong ko kung pwede ako mag pa update and she said iwan mo lang passbook mo mam tawagin lang kita she do paper works tinanong ko ang teller gaano ba katagal o kahirap mag update nang passbook nang customer nyo NOTE: Walang customer na inaassist ang teller ...bat ganon i encounter many times na papahirapan mag pa update nang passbook sa BPI SOLIS BRANCH ILOILO CITY even ang mga staff i never heard that they greeted their customer hindi rin nag smile parang pasan nila buong daigdig nakakasira nang araw very poor service rendered to the customer.BPI STAFF SOLIS BRANCH ILOILO CITY DID YOU VALUE THE QUALITY CUSTOMER SERVICE????? ATTENTION PLS.TO THE HEAD OF THE BRANCH.

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