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1.0 3 Reviews

BamPlay Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with BamPlay at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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BamPlay reviews & complaints 3

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ComplaintsBoard
T
12:57 pm EDT

BamPlay Fraudulent charges to my credit card

I just received my statement for my credit card due to other charges my son had made on my card that I was ok with ..I was charged 34.95 3 different months that I did not authorize hell I never even heard of this website ..I called them and they tell me I set up an account for gaming ..so I guess they hacked my credit card info and charged what they wanted ..said it was to late to get refund cause it was last yr ..scammers ..needless to say i had to change my card number and secure all my other personal info ..ALWAYS LOOK AT YOUR STATEMENTS FOR FRADULENT CHARGES ...BAMPLAY .COM IS A FRAUD

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ComplaintsBoard
G
2:16 pm EDT

BamPlay Fraudulent charges and no idea how to stop them

I never heard about the company www.bamplay.com/london. I never ordered from them or used the services, but 3 weeks ago they started to take money from me every month. I was shocked that they scammed me. I don’t know what to do next and no idea how to get money back. Please, post comments and share this info within others. It might be very helpful info for other people.

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georgewashington
, US
Oct 19, 2015 9:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Someone set up an account using my info too. They had been charging me $34.95 for the last 6 months. The first thing I did was cancel the bank card they were using and notified them by email of the fraudulent account. (support@bamplay.com) That went no where so I contacted them at [protected] and they are telling me that they can only refund for the last 90 days. I could care less what your company policy is on refunds, this is not a customer service issue, it is an illegal, fraudulent account and I want ALL my money back. Now they have given me their corporate address to take it up with them. It is: Double Groove, LC., 538 West 21 St. Suite 77490, Houston, Texas [protected], Attn: Tim Aluster. I suggest everyone on here mail these crooks a letter. I am going to follow up with them and see if I get my money back. This is the third time this has happened when I make an online purchase. Different company but the crooks are better than the fabled secure site. I will not, and advise anyone else to never, never, never buy anything online again.

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Lori Brigden
, US
Sep 15, 2015 11:27 am EDT

Just had the same experience as everyone who's commented here. Customer service refunded all charges from bamplay and/or donnaplay. I have not been able to establish from where this account originated even after working with my bank and the customer service for the sites. My bank is on alert for any further charges. I feel like customer service has been dealing with this quite a bit because they had no issue with refunding my money from the past three months. Whole deal is shady, and I am disturbed by the randomness of these charges.

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portugues
, US
Jan 23, 2013 8:06 am EST

I saw two charges on my bank account from bamplay.com. I called the number listed by my bank and the guy told me 2 different names of who made the charges. Asked me if I was near Michigan, I said no. He said well these must not be your charges.

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graceppan
Fairfield, US
May 21, 2014 12:08 am EDT

Do you know how to cancel the charges or whom I can contact with? I saw 34.95 charge for every month on my bill, but have no idea about bamplay!

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Dufus-0
etna, US
Feb 17, 2014 8:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

Never heard of Bamplay before I saw my bank statement. I have no idea how these crooks hacked my credit card for 34, 95.

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fly5005
, BE
Nov 07, 2013 3:51 pm EST

7 x 43€ voor carnavalliedjes te hebben gedownload wat ik nooit gezien of gehoord heb

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anonymes
, NL
Aug 30, 2013 11:16 am EDT

Bamplay.com charged me 3 times € 32, 00, someway somehow they hacked my creditcard info. ###ing scamartists!

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ScarlettHu
, CN
May 22, 2013 10:39 pm EDT

Me too! Three charges $35.95 each ! Unbelievable!

ComplaintsBoard
S
12:52 pm EST

BamPlay Charged for no reason

Bamplay.net appeared on my bank statement with a charge for $38.95. I never ordered from this company and after checking this website I discovered that it is computer gaming oriented. Thing is that I’ve never play computer games as well and I have no idea how they’ve managed to charge me. Anyway, they didn’t give me any refund and charged me again for the same amount forcing me to close my credit card.

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Is BamPlay legit?

Our verdict: BamPlay's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while BamPlay may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

BamPlay earns 51% level of Trustworthiness

Average Trust Update: BamPlay assessed by Complaints board with 51% credibility. Caution advised for personal and financial details.

  • We detected that bamplay.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • BamPlay protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to BamPlay has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to BamPlay. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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