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Rude service
I signed up for trash collection with B&B and put out my trash. They did not pick it up for two scheduled pickups. I called to let them know, and they decided it was because i had tried to throw away carpet padding, from an area rug, not wall to wall carpeting, cut into peices, and put into trash bags. They said it was 'building materials'. So i played along and took the trash myself. Then i put out my trash again. After they did not pick it up fro 3 scheduled pickups, i called to cancel my service. They told me i would be billed x ammount. I explained that not even once had i had trash picked up and shouldnt be biilled. They became very rude, told me it was my fault for not calling (again) and threatened to have a collection agency after me. I asked for the manager's last name to report to the bbb and she refused to tell me! dont use B&B refuse.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is B & B Refuse legit?
B & B Refuse earns 100% level of Trustworthiness
Perfect Trust Endorsement: B & B Refuse achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for B & B Refuse. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
B & B Refuse resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for bandbrefuseinc.com can be seen as a positive aspect for B & B Refuse as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of B & B Refuse's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Bandbrefuseinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bandbrefuseinc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Bandbrefuseinc.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from B & B Refuse.
However ComplaintsBoard has detected that:
- Bandbrefuseinc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bandbrefuseinc.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of B & B Refuse complaint handling
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B & B Refuse contacts
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B & B Refuse phone numbers+1 (301) 424-1427+1 (301) 424-1427Click up if you have successfully reached B & B Refuse by calling +1 (301) 424-1427 phone number 0 0 users reported that they have successfully reached B & B Refuse by calling +1 (301) 424-1427 phone number Click up if you have UNsuccessfully reached B & B Refuse by calling +1 (301) 424-1427 phone number 0 0 users reported that they have UNsuccessfully reached B & B Refuse by calling +1 (301) 424-1427 phone number
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B & B Refuse emailsbandbrefuseinc@gmail.com100%Confidence score: 100%Support
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B & B Refuse address14500 Southlawn Lane, Rockville, Maryland, 20850, United States
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B & B Refuse social media
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