Az Laptop Pro'sRip off

M
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Verified customer

I was ripped off by: AZ Laptop PROS [protected] W. Warner Rd. suite 118. Chandler AZ 85224. Back in early April, 2010.
THEY'RE ADD SAY'S ***Best Laptop Deals in the Valley! ***
It also Says~
***Trade in your old and/or broken Laptop and receive credit towards ANY***
AND IF THEY COULDN'T EVEN FURTHER FROM THE TRUTH- THEY'RE ADD ALSO STATES THIS~ ***BEST LAPTOP REPAIR IN THE VALLEY! DEPENDABLE AND RELIABLE! BEST PRICES IN THE VALLEY**** WHAT A JOKE! A CRUEL, SLEAZY, Joke!!!
A sales man by the name of Steve Blair (whom I was referred to by a friend of his girlfriend- New Parents) from Az Laptop Pro's had spoke with me on the phone, As well as Skype, I told him I Just wanted another Mac Book- I told him the story behind my last one, and also told him I could NOT afford a new one. That I go to school online and need it for that. I told him I had 2 fairly new laptops, and another a few years old that I could not get on line with. We ended our conversation and he called me a few times after stating- We are gonna get ya a MacBook.. That they were waiting to get them shipped off Auction.
He had arranged to make it convenient for me, because he was on his way picking up other used Laptops in Scottsdale, close to where I live- To come by with the OWNER to take a look at what I had, and discuss what I was looking to do with them. Trade, sell, etc. This started out great, because my children would be home from school, and I would not have to arrange for a sitter.
They came on time, and were friendly. My Friend Josh was there as well, dropping off his son for me to watch, And thankfully- was there through-out the whole visit.
Anyway, I TRADED A Newer Gateway they sold for $450.00, An Ibm that was around 4 years old, that they sold for around $200.00- And talked my daughter into trading her Acer mini- NOT EVEN 1 YEAR OLD! because, she also wanted a mac- They said they had a bunch of ibooks at they're store. AND GOD ONLY KNOWS HOW MUCH THEY GOT FOR THAT. WELL HERE WE ARE IN JULY- AND NOTHING. THEY TOLD ME THEY FIRED STEVE- AND THAT HE RIPPED THEM OFF- WHEN I COULD FINALLY REACH STEVE, WHEN THEY GAVE ME HIS NUMBER- HE SAID THEY PAID HIM UNDER THE TABLE, AND THAT IN THE END NEVER PAID HIM AT ALL.
EITHER WAY I COULD CARELESS- DUE TO THE FACT THAT THIS WAS THROUGH THEY'RE COMPUTER COMPANY.
SOME GUY NAMED ROY- WHO ACTS LIKE THE OWNER, BUT IS NOT THE REAL ONE- is not willing to make it right. I AM A SINGLE MOTHER OF 2, TIMES ARE HARD ENOUGH- I CERTAINLY COULD NOT AFFORD TO JUST GIVE THEM THESE COMPUTERS. AND ROY TOLD ME IF I CALL THE COPS- THE MOST THEY WILL DO IS TELL ME TO FILE A IT IN SMALL CLAIMS COURT... NICE, AND THE INTERESTING THING- IS APPARENTLY, THEY ALSO USE THEY'RE SHOP FOR SOME SORT OF RELIGIOUS COUNSELING, GUIDANCE.
IF THAT IS THE CASE, I DOUBT THEY'RE GOD WOULD BE PLEASED WITH THE FACT THAT DESPITE WHATEVER WENT ON WITH THEY'RE EX EMPLOYEE- THEY BOTH ADMITTED, AND I HAVE MESSAGES TO PROVE WHAT THEY SOLD MY LAPTOPS FOR-
THEY JUST DECIDED TO PUT THE MONEY IN THEY'RE OWN POCKETS..
*IF YOU HAVE HAD YOUR PC REPAIRED OR BOUGHT ONE USED- I WOULD PAY CLOSE ATTENTION TO THE SOFTWARE INSTALLED, AND INSTALLING NEW OS DOES NOT WIPE YOUR HARD DRIVE OUT- BEFORE YOU TRADE, IF YOU ACTUALLY DO- TAKE OUT YOUR HARD DRIVE...AND DISPOSE OF IT. ALL KNOW IS SOMEONE OUT THERE HAS ACCESS TO ALL MY INFORMATION, I AM OUT 3 LAPTOPS- AND WAS NEVER ABLE TO FINISH LAST SEMESTER, THAT I WAS 3/4 THROUGH, OF SCHOOL.
ANY SUGGESTIONS WILL BE APPRECIATED.

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