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Axis Bank / education loan

Mumbai India, Ireland

The worst service ever. I asked for my loan account statement last month on email and i have still not received it. Everytime you want to load your forex card with money from education loan account, they will say the system is down. I am tired of all of these. They will not respond to you and will delay the process.
I want to escalate this scenario and I want action to be taken on this.

  • Updated by Devyani Raut, Mar 12, 2019

    Dear Ma'am/ Sir,
    I have an education loan account with axis from august 2018 and I am really not happy with the service provided. Some of your working staff is not efficient and a renowned bank like you, how can your system be always down when I want to load my forex card from my education loan account. They take so long for this and I tried every time but they fail. I want to escalate this issue to the senior management.
    Evwn after sending you all the information you asked, they delay my process by 3 4 days everytime.
    I would further like you to give me a response on my email [protected]@gmail.com

De
Mar 12, 2019

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