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Avis Budget Car Rental Customer Care Service

Avis Budget Car Rental, LLC

6 Sylvan Way
New Jersey
United States - 07054

Customer Support Phone Numbers

+1 800 283 4382(Customer Service / Reservations) 2 4
+1 800 214 6094(Customer Service) 5 4
+1 800 404 8033(Technical Assistance) 1 2

Avis Budget Car Rental Complaints & Reviews

Avis Budget Car Rental / rental agreement number 711897782

Lincoln Sayles on Jul 20, 2017
On the 15/08/16 I rented a car from Budget Car Rental at the Orlando International Airport and as I had no credit cards and was not informed previously that I had to pay a deposit prior to obtaining the car, I had to pay $100.00 as the deposit which I was told would have been refunded to...

Budget Truck Rental / truck van rental

John L Pena on Jul 17, 2017
I, John L Pena, rented a 22 foot Truck #1808220877587 of 071517 from Budget of Sandau for a 3 day rental to Abilene, Texas. The trip to Abilene is normally about a 4.5 hour trip but instead the trip took over 7 hours as the truck lost acceleration on every hill down to about 40 miles per...

Budget Car Rental / services I receive

Furnando Powell on Jul 17, 2017
On the 1st of July I went to Budget Car Rental I had previously made car reservations and was told a vehicle would be delivered from the airport to the memorial location in Oklahoma City when I' I arrived I was told no vehicle had been delivered and no vehicle would be delivered and that...

Avis Budget Car Rental / customer service at mco airport

POLORL49 on Jul 11, 2017
Hope somebody read and do something about this. I recently booked a car thru Southwest Airlines and because of that I was able to get a great price and discount for the rental. This is one of my fewer times that I have to rent a car and I was looking for pleasent experience, the...

Avis Budget Car Rental / car rental extra charges

Lightrider on Jul 10, 2017
To whom it may concern: I rented a car from youand purchased the extra inurance for $9 per day in New York. At the time, I asked your agent "What does it cover?" Her answer was"Anything. Everything." One tire went off the shoulder of the road, when I had to swerve to miss a deer in the...

Avis Budget Car Rental / car rental

zoebeh on Jul 6, 2017
I recently rented a car from Dallas Love Field Airport Budget/Avis, and would like to lodge a complaint regarding the conduct of the staff and the charges that were levied against me. I had booked the vehicle via Priceline (for one day, starting 7/1/17), and had purchased Priceline’s Collision...

Avis Budget Car Rental / rental car

TaWanaJ on Jul 5, 2017
I prepaid for a rental reservation 4 hrs before arriving. The reservation was made over 24hrs from pick up time. I ended up staying at budget 2 hrs while they looked for the reservation. We called corporate since my funds were already taken from the card then I was advised the system wa...

Avis Budget Car Rental / switched 12 to 7 passenger van and asking for more money?

Pankaj Aggarwal1 on Jun 15, 2017
After spending hours with customer service I am forced to report this here. Reservation number 01898980US6.. Case number 20158451.. I made reservation over phone for a 12 passenger Van more than a month back. I have confirmation email from Budget that said " Ford Transit Connect Wagon or...

Budget Car Rental / unauthorized cancellation of reservation night before pickup

Kell Arellano on Jun 14, 2017
My reservation was canceled by the Customer Rep at the Call Center the night before pick-up, after being hung up on 3 times, in 2 days (06.13.17 & 07.14.17) because they "couldn't hear me"... on my BRAND NEW iphone that works fine, I had no problem hearing them, no one other than this call...

Avis Budget Car Rental / vehicle rented

Ellen Cyr on Jun 8, 2017
May 17, 2017 Pick-Up: Edinburgh, Scotland (airport) Return: June 1, 2017 Reservation # 47773969US5 I had made a reservation, at least 3 months in advance for a Peugoet 3008 or Hyundai Tucson both 5 dr/5psgr or similar. (Automatic) Upon arriving I was told neither such vehicle was available...

Avis Budget Car Rental / not honoring terms and conditions of a coupon

Christine Pinelli on Jun 5, 2017
I was refused a rental rate of $229 for a minivan, when the terms and conditions of the coupon clearly stated that the coupon can be used with an SUV or MINIVAN. When on bjswholesale.com and then you click travel/car rentals Avis comes up and it states "SUV or Minivan $229". When you click...

Avis Budget Car Rental / rental car service

No2u on Jun 2, 2017
I was refused a rental car by an Avis Employee, due to age, financial standing and malfeasance. The employee accused me of being responsible for damage to a previous rental. I did rent the vehicle but the car was damaged by another driver in the resident driveway where I presently reside...

Avis Budget Group, Inc. / car rental

Nismo63 on May 28, 2017
I have arranged for a rental car with Budget thru Costco Travel for today 5.28.17 for 2 days at the McCarran Rental Center in Las Vegas, Nevada. After waiting for over 20 minutes to speak with someone, I was greeted by Jake Gomez 14008. Jake spoke in a loud tone saying "next" after...

Budget Car Rental / previous damage charge

DebK13 on May 19, 2017
May 10, 2016 rented from the Orlando Airport. Car had damage in 3 spots. Completed a damage report before leaving. Upon returning the car on May 18, 2016, the man checking me in noticed the damage. I showed him the pink copy of the damage report. He recommended taking a picture of the form...

Avis Budget Car Rental / avis car rental

28 gmail on May 17, 2017
Reserved a Ford Mustang online two months prior Rang to confirm booking with Avis day before When I arrived no mustang not Evan something Simla as per online contract There a choice of two cars none per close to my requirement. I spoke to Avis employee who told me Avis only go ten mustang...

Budget Rent A Car / sunpass

Joyce01 on May 14, 2017
Budget rent a car is no better. When I went to pick up my car and asked for sunpass, first he had no reply. So I explained how I usually pd $40 on sunpass with other rental companies, the man at the counter told me they dont have that. I further explained how I was traveling up/down...

Avis Budget Group, Inc. / car rental

Dollishdoll 1 on May 6, 2017
On March 31, 2017, son and disabled mother were travelling to Ft. Worth Texas because we had a death in the family. We reached Dallas Love Field Airport. the car rental places was closed. We were directed to the stop for shuttle service to go the Budget rental near the airport. once we...

Avis Budget Car Rental / money which was not hold not yet returned.

Surendran chaku on Apr 15, 2017
Hi Myself surendran chakravarthi, got a rent a car from Jeddah, Kingdom of saudi arabia on 16th Jan 2017.During that time, they got money of 1000 SAR on hold from my debit card.They informed me that they are holding that money for any kind of traffic violation in KSA. I was having the...

Avis Budget Car Rental / wait time

Kyoung5812 on Apr 14, 2017
Conf# 49607433US1 I normally don't complain about a wait Totally understand it's a Holiday but you as a rental car company should understand ...especially with the volume of people making reservations ahead of time that you should have a stocked staff. Literally, when we walked in 40...

Avis Budget Car Rental / put a roadside assistance charge on my bill without my acknowledgement

irons1108 on Apr 14, 2017
Rented a car from the las vegas airport through budget car rental on 3/20/17. I had to stand in line for over an hour. No other rental companies had this line!!! I was so glad to get out of there after waiting so long. Upon returning the car I found that they had put a roadside assistance...

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