SUBMIT A COMPLAINT

[Resolved] Avast SoftwareAvast premium

5
G Aug 30, 2019

You keep deducting payments from my credit card without authority and you have done twice in one week for a product I do not have or use therefore refund immediately before it becomes a legal matter

DETAILS
Order ID Order Date Creation Date Status Order Amount
[protected] 8/30/2019 8/30/2019 Order Complete $69.99
[protected] 8/27/2019 8/27/2019 Order Complete $49.99

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • Updated by George Hanson · Aug 30, 2019

    Unauthorized deductions

    Order ID Order Date Creation Date Status Order Amount
    [protected] 8/30/2019 8/30/2019 Order Complete $69.99
    [protected] 8/27/2019 8/27/2019 Order Complete $49.99

  • Avast Software Customer Care's Response · Sep 02, 2019

    You should contact Avast directly at support.avast.com

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