Avas Flowers — Service

Ordered flowers to be delivered on June 15th, 2020 for a 50th wedding anniversary. Received a call on the day flowers were to be delivered saying a "problem" couldn't deliver to this residents, no explanation as to what the problem was, but that "Farm Fresh, " something about, them? would deliver a nice arrangement, but couldn't deliver on the day that was requested but would deliver on the 16th, which was a big disappointment, as wanted it to be a surprise for the special day. But when I was finally able to talk with someone there, Anna, she says that she would call the recipients to apologize about the delay, and that they would send "24 red roses, " I didn't order red roses, order was a mixed flower bouquet or something similar. When I went back to cancel the order with them, because I did not want red roses, she put me on hold, when she came back on the line, she then described a bouquet that they would send, with description on flowers that would be in the arrangement. So where did red roses come into this order? was it because I was going to cancel the order? I just found out the delivery was not made today either, but my credit card has been billed! Order #7193681 Avas Flowers.