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1.1 351 Reviews

AutoNation Complaints Summary

1 Resolved
341 Unresolved
Our verdict: Engaging with AutoNation at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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AutoNation reviews & complaints 351

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R
7:25 pm EDT

AutoNation devolucion nissan rogue 2017

El peor trato, el peor engaño, fraude y la peor atencion por parte de este dealer de carros ubicado en la 8st y la 33 av sw, miami, fl 33135.

Me engañaron el dia domingo haciendome creer que me habian aprobado para un lease, en un determinado modelo de carro dejandomelo mas economico.
Cuando lo fuie a buscar el lunes comenzaron a pedirme prueba de ingresos, taxes etc y despues de 5 horas me dijeron que "no" que no me aprobaban el lease sino en compra, yo acepte pero no firme el contrato sino otra documentación de compra de garantia extendida etc.
En menos de 72 horas decidi que el carro no cumplia con mis necesidades y por diversas razones lo fui a devolver ya que la financiadora un no les habia hecho el funding del carro, y además nunca me entregaron el contrato que habia firmado con el monto del carro, los intereses a pagar y la cantidad de años a financiar, y no me aceptaron ni la devolucion ni el cambio de carro.
Me trataron muy despectivamente y me volvieron a engañar, en fin me quede con un carro que no cumple mis necesidades y todo por que ellos no quisieron ayudarme ni hacer otra vez el papeleo para un nuevo carro, cuando si lo podian hacer ya que no habian recibido dinero alguno del banco que me aprobo.
En fin, lo peor, no vayan a autonation, los van a engañar.

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Update by Raquel Hernandez turealtorvenezolana
Aug 31, 2017 7:26 pm EDT

El peor trato, el peor engaño, fraude y la peor atencion por parte de este dealer de carros ubicado en la 8st y la 33 av sw, miami, fl 33135.

Me engañaron el dia domingo haciendome creer que me habian aprobado para un lease, en un determinado modelo de carro dejandomelo mas economico.
Cuando lo fuie a buscar el lunes comenzaron a pedirme prueba de ingresos, taxes etc y despues de 5 horas me dijeron que "no" que no me aprobaban el lease sino en compra, yo acepte pero no firme el contrato sino otra documentación de compra de garantia extendida etc.
En menos de 72 horas decidi que el carro no cumplia con mis necesidades y por diversas razones lo fui a devolver ya que la financiadora un no les habia hecho el funding del carro, y además nunca me entregaron el contrato que habia firmado con el monto del carro, los intereses a pagar y la cantidad de años a financiar, y no me aceptaron ni la devolucion ni el cambio de carro.
Me trataron muy despectivamente y me volvieron a engañar, en fin me quede con un carro que no cumple mis necesidades y todo por que ellos no quisieron ayudarme ni hacer otra vez el papeleo para un nuevo carro, cuando si lo podian hacer ya que no habian recibido dinero alguno del banco que me aprobo.
En fin, lo peor, no vayan a autonation, los van a engañar.

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Russell MacGregor
, US
Sep 01, 2017 1:50 am EDT
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Es realmente repugnante. Si usted está realmente insatisfecho, con todos los compromisos hechos por la automatización. Entonces usted debe tomar alguna acción legal en contra de ellos.

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T
8:32 am EDT

AutoNation the worst decision of my life

This starts with my dream of buying my lifelong dream truck, a Toyota Tundra. I've dreamed of buying a new Tundra for as long as I've been driving. I could have went anywhere to buy my new Tundra. In fact, I passed by Milton Martin to come to Toyota Mall of Georgia. My purchasing experience was better than I could have imagined. John Rogers was extremely helpful and the only ray of sunshine in this experience. I left May 2nd with my dream truck. I couldn't be more proud. John was even overly helpful and concerned about some feature he though my truck had that it didn't.
Part of the deal we worked out was that you guys would pay my wife's van off. Two weeks after our purchase on May 2nd we were getting calls from our Coastal Credit about the lack of payment. With several threatening phone calls. I made a few failed attempts to find out why the van hadn't been paid off. I was finally able to get John to find out why. It turned out that the financing department had input some numbers incorrectly and the loan was held up. Two week and I hadn't heard nothing about the loan not being accepted. I had to chase down why this was being held up. John informed me that we would have to come back and sign a few things but that Toyota Mall of Ga. would send a payment to hold Coastal at bay. The night we came in on May 22nd, John informed me that they had not sent a payment and that there was no worries. Then told me "they usually don't post 30 day late notifications to credit" and that they would overnight it and it would be fine. On Tuesday May 30th (8 days later), I received yet another threatening phone call from Coastal about no payment. From that time I made countless phone call to Toyota Mall of Ga. I left three messages with Lorenzo (or sales manager), Jose and another manager, WITH NO RESPONSE! On Friday June 2nd, I knew I must get answers and movement on this issue because we are at that point our credit was in danger of being affected. I called no less than 15 times. Every time I have called today I have either got passed around to people who have no clue how to help me (service dept.), been hung up on, sent to countless voicemails, waited on hold for unreasonable amounts of time, had to tell numerous people why I've called, been lied to (told that Brian Pak was the Operational Manager), and told sorry we can't help you "you will just have to call back later, I can't leave the front desk". Finally on June 12th after I returned home from a trip I had to drive 45 mins to Buford Georgia just to talk to someone. I finally got the new Operations Manager and he seems very motivated to help fix the situation. Immediately they got on it and found out that they sent the payment to another company with Coastal in the name. Quickly payment was sent but not before my credit was affected. I now have 60 day late ding on my credit. Now I have to go to war again to get this fixed.

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8:33 am EDT

AutoNation very poor customer service

5 weeks ago I took my car for service to replace the radio. It took me 4 calls to finally find out whether they fixed it or not.
Three times I was told it wasn't replaced. When I called them last time a week ago they said that I didn't order the radio...
So it's been one week and still no one cares and no one wants to tell me what I am to do with the replacement. And my car is STILL in there...

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4:28 pm EDT
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AutoNation a/c

Brand new Impala. Been on 3 trips and all 3 the a/c has stopped working. Less than 17, 000 miles on my car. Love it but can't drive it on vacation because "David" who says hes a senior advisor, says it's not broken, even though we drove it into the service center and an a/c tech named Tyler said that it wasnt working properly. Have ALWAYS bought from GM but probably not again!

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11:47 am EDT

AutoNation toyota rav4

I purchased a RAV4 on December 4, 2015. When I purchased the vehicle I paid for the 100, 000 mile warranty. I need proof that I have the warranty as I am planning to move to another city in Georgia and I would like to make certain the service center at the dealership where I will have my car maintained is aware of the warranty,

Finally, I was told today that I will have to pay a charge / fee if I take my car to another dealership. The fact that I will be required to pay more should have been explained to me at the time of purchase.

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11:16 am EST

AutoNation sales and service

I purchased a certified 2012 Jeep Grand Cherokee on 12/29/17. Two weeks or so later when I had the fluids checked, the mechanic checking the fluids found a leak next to the transaxle case plug and a seal for the transaxle case. I informed the Sales Manager, Steve Kern and he started swearing at me about how hard he busted his a## to get the deal done. That is problem one. Problem two is I tried to contact corporate 6 times over the course of 6 weeks to no avail. Problem three is that the transaxle fluid is in need of changing and if they indeed did an inspection, they should have found that. Before I even took it off the lot, a check engine light came on and the ignition coil needed to be replaced. Again, if they had done the inspection, they should have found it. I also have tried to contact the finance department to find out the expiration date of the certified warranty and in two weeks, I never heard back from them. I called for status on the repair numerous times on 1/16 and as of noon, Mountain time, they could not give me a status. At Noon, they had the vehicle in their possession for 5 hours.

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Update by mrandy66
Jan 16, 2017 11:16 am EST

I purchased a certified 2012 Jeep Grand Cherokee on 12/29/17. Two weeks or so later when I had the fluids checked, the mechanic checking the fluids found a leak next to the transaxle case plug and a seal for the transaxle case. I informed the Sales Manager, Steve Kern and he started swearing at me about how hard he busted his A## to get the deal done. That is problem one. Problem two is I tried to contact corporate 6 times over the course of 6 weeks to no avail. Problem three is that the transaxle fluid is in need of changing and if they indeed did an inspection, they should have found that. Before I even took it off the lot, a check engine light came on and the ignition coil needed to be replaced. Again, if they had done the inspection, they should have found it. I also have tried to contact the finance department to find out the expiration date of the certified warranty and in two weeks, I never heard back from them. I called for status on the repair numerous times on 1/16 and as of noon, Mountain time, they could not give me a status. At Noon, they had the vehicle in their possession for 5 hours.

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7:51 pm EST
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AutoNation vehicle purchase

I went to this dealership after corresponding with a sales representative on deals on a Chevy volt 2017 as I trade in my current car.
Everything ran smoothly at first besides the fact that I waited 4 hours to finish up. They asked me to do a credit check even though I already did one online as the sales person requested me to do via email.
The next day, I noticed that my lease mileage limit was incorrect. I had a good experience with the sales and finance persons so I tried to keep a positive and calm mindset as I drove back to the dealership. I explained my situation when I got there and asked if they can kindly correct the information as we have agreed.
At first, they said they would look into it and I would be slotted next to have the discrepancy adjusted. After about 10 minutes, the sales person told me that they were busy and I may consider coming back or waiting (but the wait would be long). I calmly said that it was ok and that I preferred to wait. After 5 minutes another person came up to me telling me the same information. I felt that this time there was more of a hint that they were too busy and that I should come back at a later time.
This started to upset me. I am a transparent and honest purchaser. The deal was not something I forced. I told them what I could afford and what kind of deal I am able to commit to. I didn't get exactly what I wanted but after considering the counter offer, I decided to accept it. There was not hard haggling or anything to that sort. This is why I am very upset. They made a mistake on the contract and if what they were saying was correct, that the information online was correct but for some reason printed incorrectly, then why can't they just reprint the information.
This is a totally unscrupulous practice and reflects why car sales people have a bad reputation. Duping consumers is not cool at all. We all work hard for our money. This unacceptable and I tend to push this complaints to legal and government agencies so this will not happen to some other people. As I write this complaint, I have been waiting a total of 1 hour and 45 minutes just waiting to get a reprint of a lease contract, while my children wait for me at home. Thanks Chevy! Never again.

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3:16 pm EST
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AutoNation service chevrolet autonation santa clarita

The service department at this dealership is a mess. The service writer Steve Johnson is a rude untruthful hot head. I make a complaint and I am some how the bad guy.. Three different times this service department has from destroying my new C7 Corvette to lying to me been a total disappointment. I got a email that said Reputation on it acknowledging my complaint to the AutoNation Corporate office and asked me to call the GM at the dealership here in Santa Clarita to discuss the complaint. I called and was transferred to a voice mail.. I left a message and never received a call back from the GM as stated in the voice message. I do not know what else I can do. the only other nearest dealership is 30 min away from my house
thanks for listening
Art Heirshberg
[protected]

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4:03 pm EDT
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AutoNation volvo used car

I bought a used Volvo for my son. I paid full asking price with the promise that the minor part needed was going to be ordered and put on.
First time they ordered the part, half of it was installed, second time, wrong part as ordered, third time, part did not come in as expected...
Today, one month later, and on the brink of stress, we are still at square number one. I explained to the salesman and the manager that this Friday 8/19, we must leave town and my son needs to drive his car from Miami to Orlando to go back to school.
The manager promises to call me back, which doesn't happen, and the salesman has used all the excuses in the world.
I am at my wits end!

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12:13 pm EDT
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AutoNation warranty rip off

Autonation ford scottsdale has an f rating with the bbb. Let me tell you my experience and you will understand why .When i finally got a raise at work, i decided it was time to get some heat and air conditioning . I have 3 stents, triple bypass, a defibrillator and a pacemaker, i didn’t want to go another summer driving 80 miles a day with no a/c . My credit sucked from the recession and that is how i ended up with these guys . They led me to their website and told me i could pick a vehicle off there from any local autonation and they would get it and bring it up to show it to me. We saw lots of trucks on line. But with a $2500 bad credit fee (Don’t worry they add it to your loan) and 28% interest rate, most everything was cost prohibitive . The salesman i had went out of his way to find me something.. I agreed to look at 2004 dodge dakota with157, 000 miles. I was told i had to agree to purchase the vehicle before i saw it and had 4 days or 150 miles to return it if i didn’t like it . We agreed on a payment and i was off to the finance manager.

This is where i met mike, he offered me a warranty and gap insurance, he offered me 6 more months on the loan for an extra $80.00 a month plus my payment . I asked him if it had unlimited mileage, he said it was good for 18 months and my truck qualified since it had less than 172, 000 miles on it i thought it would be worth the extra money ($3000.00) in case the a/c went out, only reason i bought the truck and the warranty. I signed all the papers and expected to get copies back and had 4 days to cancel so i just minimally looked at them while signed the stack of them . But he never gave me a copies..

I drove the truck the 12 miles home and got check engine light, plug went bad, i called them and met my next friend ryan buis . Ryan is a phony as a $3.00 bill . Spouts the company line before he even thinks. He told me to fix it myself and he would pay me back . He agreed to fix, why you ask ? They had forgotten to take it through smog . I told him the back wheels had some sort of problem and the cd had grunge album shoved it and wouldn’t come out. So i got the truck back about 10 days later. Asked him about the wheels, said there was no problem, they sold the safest vehicles, ran like an old dodge truck he said .

Well i drove the truck to work the next day at 5 am in the dark, with el nino rain poring down the truck would shake violently when i took my foot off the gas . When i looked at he rear wheel it was coming off and only had 2 studs remaining and both lug-nuts were almost off . Took 8 turns to get them back on . I called mike again to see if i could get the warranty and get this fixed . Called all day left at least 3 voice mails ryan fixed it after accusing me of having some one else work on it . They put new mags on it . Why you ask, because my rim was destroyed .

I finally got the truck in good shape but the tags had run out, i was hit and run on and the nice policeman told me that my registration never had even been submitted. Seems the title was lost . I finally got my paperwork with my new tag . My warranty was for 18, 000 miles, 18 months, just the engine and transmission. I had asked for my paperwork for months . Got it 42 days after i signed it .

Fast forward to today 4 months later i 5000 miles left on a $3000.00 warranty that covers nothing. The a/c compressor went out, ryan refuse to fix it, says he giving me a deal at $900.00. The other manager tom roberts is a bigger liar and creep than ryan . I am to the hospital in the am for heart surgery and coming home in 114 degree heat with no a/c thanks to autonation ford scottsdale.

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8:28 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

AutoNation bad service

subject: complaint about customer satisfaction guaranteed

We have bought a 2007 Honda Odyssey Van on Saturday October 06, 2007 at Auto-West Honda Dealer, in Fremont California.

Vehicle Condition:

Opened Hood

Dead Battery

Body covered with Dust

Mile aged at 148 miles

Located in front of Auto Service Shop

We were told that

The hood had been opened because the dead battery needed to be recharged.

The body would be cleanly washed once it was sold.

This van had been traded from the other remote dealer so it had high mileage, but

guaranteed as new.

There was no place for this vehicle, so it was parked in the front of the Auto Service,

We trusted the salesman and accepted to buy this Van because he guaranteed this was a brand-new Van, and there was only one color that we preferred as well.

After finished signing the paper works, we got a Vehicle User’s Manual in the zip-lock bag and was told that there was no pocket for these manual books. The salesman searched for car remotes that lost somewhere, and then gave us two remotes with one-cut key at the dealer. We were promised to have the two original keys in next couple of days. We had no choice to return the Van because we already signed the paper works.

On Sunday October 7, 2007, after my test-driving, my wife took her turn to drive and tried to adjust the driver's seat to reach to the gas pedal. We found out that the seat could not move further forward, and the seat started to rotate clockwise at the maximum position.

We brought the Van back to the Auto-West Honda dealer Sunday afternoon and asked to see the sale manager. Personally, we would like to exchange another Van with the same brand name and model. The manager refused our request and asked us to bring the Van back on Monday October 8, 2007 to see a General Manager (GM).

General Manager said that the Van was two days old and refused our request. He only offered either having our Van brought to an Auto Service to have the problem fixed or trading our used Van with the other same-model Van and more money should be paid. We were not happy because our Van was considered as used; however, we had no choice, except, to have our brand-new Van to be serviced at the dealer.

Since I bought the Van for my 6-month pregnant wife, she has been psychologically scared of driving the Honda Odyssey Van and does refuse to drive this Van. The new broken Van destroys our happy family and results in unstable marriage; we frequently have had argument about this van.

Our questions are:

1- Should we exchange with the other same-brand name and model without paying any penny? Should we return it in order to buy a Toyota Van?

2- Should the 147-mile Van be initially considered as the brand-new Van at the dealer?

3- Should the Van with the lost keys, lost remotes, dead battery, dirty van, and zip-lock bagged user’s manual be frequently happened with brand-new vehicles?

4- Is it normally happened at AutoWest Honda that customer brought the Van home, but he or she needs to come back to pick up the original keys. Currently I do not have the original keys yet.

I would like to thank you for your consideration and look forward to hearing from your reply to resolve our Van and family issue.

Thomas Email User

Since I bought the Van for my 6-month pregnant wife, she has been psychologically scared of driving the Honda Odyssey Van and does refuse to drive this Van. The new broken Van destroys our happy family and results in unstable marriage; we frequently have had argument about this van.

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Roger Humphrey
, US
Nov 25, 2023 2:59 pm EST
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Brought in my vehicle for problems and received the worst service.

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Condorman95
, US
Oct 22, 2023 12:11 pm EDT
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Give him more stores Bob Ryan, Clarence Center, NY [protected]

He saved my 100k truck Dry gas recommendation after water sabotage in gas line. Local GMC deal mad? Possibly Recommend giving Bruce more stores

Bob Ryan Clarence NY

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Wiley Wilson
, US
Sep 23, 2023 6:38 am EDT
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Purchase date 8/15/2023

Vehicle; 2021 Ford F-350 DRW Lariat

VIN: 1FT8W3CT9HEE01263

This vehicle is equipped with Trailer Assist and KIT-YAW was not provided and it should have been.

AutoNation Ford parts Invoice number Q124963

Ford part #LC3Z*14B296*B

Thank you for your time.

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yousuckalot
, US
Jun 11, 2019 1:29 am EDT

please help me...we are still working on this since Feb 2019
please help me [protected]
please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please PLEASE

THANK YOU

Rachel Regalado

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A D
, US
Feb 19, 2009 7:41 pm EST

NV
SOUNDS LIKE YOU ARE A NO BILL PAYING FULL, QUIT TRYING TO BLAME YOUR X FOR YOUR SHORT COMMINGS, I QUIT DOING BUSINESS WITH YOU FOR THAT SAME REASON, YOU DO NOT PAY ANYONE.
YOU ARE NOTHING BUT A DRUNK, HOT CHECK WRITING [censored], IF NO ONE BELIEVES ME, GOOGLE HER NAME, YOU WILL SEE ALL HER ARRESTS, HOT CHECK CHARGES.YOU COULD NOT BUY ###, YOUR CREDIT IS SHOT, DUE TO BANK RUPT, HOT CHECKS, EVICITIONS FROM TWO HOUSES.COUNTLESS OFFICE BUILDINGS.THEY SHOULD PUT YOUR BUSINESS ON HERE, YOU HAVE LOST ALL YOUR CONTACTS IN YOUR OWN TOWN, BECAUSE OF YOUR WORK HABITS OF SCREWING EVERYBODY OVER.AD

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john smith
, US
Feb 19, 2009 3:55 pm EST

NICHOL V EVERYONE IN AMARILLO KNOWS YOU CAN NOT BUY A HOUSE ANYWAY, YOU HAVE FILED BANKRUPTCY, YOU FAILED TO PAY A LOAN AT HERRING BANK FOR 56000.000, YOU ALSO HAVE TWO CAR REPOS, AND YOU HAVE ALSO BEEN EVICTED FROM TWO DIFFERENT HOUSES AND AND SEVERAL OFFICE BUILDINGS, , , YOU DONT PAY ANYBODY.THATS WHY YOU WORK IN LUBBOCK RIGHT?

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Work Driver
, US
Feb 18, 2009 9:58 am EST

I currently have my car for service for over a week. It has been there longer then I have owned the car. The New Toyota Corolla 2009 has an EPS Steering problem. You're warned.

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Robertino
, US
Dec 01, 2008 4:27 pm EST

Here is you first mistake ...
You bought the car from AutoNation.

I used to work for them so let's begin with what you need to do.
Your car is used period. You are not going to get anything from them except the door slammed on your way out. You have a right to whine and moan but that will not help you in the long run. You will not get a new car because if the manager did this he will be fired on the spot. So you need to know what to and how to ask for it.
1. Drop off the car with the service dept and have a list of what's wrong.Mention that you just bought the car and these things should not be bad on a NEW CAR !
2. Be prepared to point out the flaws, don't just sit there and tell them whats wrong. Walk with the service adviser and show him the problem. If you have a noise ask for a tech to drive with you and listen for what you hear.
3. Read the repair order to make sure all your concerns have been addressed before you sign the work order.
4.Do not I repeat do not send your wife to do this. Women sometimes get overwhelmed when it comes to talking to a service adviser about car stuff. She has enough to worry about with being pregnant.
5.Don't agree on any charge. All of these things should be free, you have a 3 year 36000 mile warranty.
6.Ask for a loaner car or a rental. I know that the service person will say no. I had to because the manager told me to. It cost us money, but you have a right to have some sort of transportation if the car will take more than 24 hours to fix or if it's unsafe to drive. And you can be sure if the driver seat is bad then that's a safety issue.
7. Call Honda Corp. after you leave and make sure you talk to one of their reps in warranty. Provide them the vin # if necessary. You'll have to tell him where the car is and provide a phone #. They'll call the dealer after they hang up with you and see what's going on with the car. (they always did that when I was a service adviser)
8.Give the guy a good phone # to reach you and plan to leave the car there for a couple of days.

Your wife should take note that the van once fixed is a great car but my best advice to you is buy an extended warranty from Honda if available . The trans on these things suck.

On the other things you mentioned :
Keys ..that happens all the time . Trust me I had to replace keys all the time because the tech would loose them .

Dirty van..the car sits outside and if it was transported they get even dirtier. If it bothers you that much ask the service adviser to wash it. Auto nation will wash it for you at no charge.It's a car not a Fabergé Egg.

Dead battery...you don't know how many times I had to have a brand new car battery jumped. These things sit around for months sometimes and it just happens. If the battery is bad the warranty covers it.

Manual...That's a new one to me. Usually they are just placed in the glove box by the techs after they do a PDI (No ZipLock baggy)

I worked as a service tech and service adviser for years and I had to leave the business because of people and dealers like you talk about. one of these days I'm going to write a book on what a customer should know..

AutoNation Customer Reviews Overview

AutoNation is a leading automotive retailer that offers a wide range of new and used vehicles, as well as financing, maintenance, and repair services. The company has received numerous positive reviews from customers, highlighting its exceptional customer service, knowledgeable staff, and high-quality vehicles.

Many customers have praised AutoNation for its hassle-free buying experience, with several reviewers noting that the sales staff was friendly, helpful, and not pushy. Others have commended the company for its transparent pricing and willingness to negotiate, making it easier for customers to find the right vehicle at the right price.

AutoNation's service department has also received high marks from customers, with many reviewers noting that the technicians are skilled and efficient, and that the service is completed in a timely manner. Additionally, the company's online scheduling system and shuttle service have been praised for their convenience and ease of use.

Overall, AutoNation has established a strong reputation for providing exceptional customer service and high-quality vehicles. With a wide range of options and a commitment to customer satisfaction, it's no wonder that the company has received so many positive reviews from satisfied customers.

AutoNation In-depth Review

Overall Rating: AutoNation is a highly reputable company that offers a wide range of services and products. With their commitment to customer service, competitive pricing, and quality products, they have earned a strong reputation in the industry.

Company Background: AutoNation is a leading automotive retailer in the United States, with over 300 locations nationwide. They have been in business for over 20 years and have established themselves as a trusted name in the industry.

Range of Services: AutoNation offers a comprehensive range of automotive services, including new and used vehicle sales, financing options, vehicle maintenance and repairs, and parts and accessories. They cater to a wide range of customer needs and budgets.

Customer Service: AutoNation prides itself on providing exceptional customer service. Their knowledgeable and friendly staff are always ready to assist customers and ensure a positive buying experience. They prioritize customer satisfaction and go above and beyond to meet their needs.

Pricing and Value: AutoNation offers competitive pricing on their vehicles and services. They strive to provide customers with the best value for their money, offering fair prices and transparent pricing policies. Customers can expect to receive high-quality products and services at a reasonable cost.

Quality of Products: AutoNation is committed to offering high-quality products. They carefully select their inventory to ensure that customers have access to reliable and well-maintained vehicles. Their certified technicians also ensure that all vehicles undergo thorough inspections and repairs before being sold.

Website Usability: AutoNation's website is user-friendly and easy to navigate. Customers can easily search for vehicles, schedule service appointments, and explore financing options. The website provides detailed information about their products and services, making it convenient for customers to find what they need.

Online Reviews and Reputation: AutoNation has a strong online reputation, with many positive reviews from satisfied customers. They are known for their honesty, transparency, and commitment to customer satisfaction. Customers can trust that they will receive excellent service and high-quality products.

Warranty and After-Sales Support: AutoNation offers comprehensive warranty options on their vehicles, providing customers with peace of mind. They also provide excellent after-sales support, including maintenance and repair services. Customers can rely on AutoNation to take care of their vehicle needs even after the purchase.

Environmental Initiatives: AutoNation is committed to environmental sustainability. They have implemented various initiatives to reduce their carbon footprint, including energy-efficient facilities, recycling programs, and promoting eco-friendly vehicle options.

Community Involvement: AutoNation actively participates in community initiatives and supports various charitable organizations. They believe in giving back to the communities they serve and making a positive impact.

Accessibility and Convenience: AutoNation strives to make their services accessible and convenient for customers. With their numerous locations, extended hours, and online services, customers can easily find and purchase their desired vehicle or schedule service appointments at their convenience.

Transparency and Honesty: AutoNation values transparency and honesty in their business practices. They provide customers with all the necessary information and ensure that they are well-informed throughout the buying process. Customers can trust AutoNation to be upfront and honest about their products and services.

Additional Features and Benefits: AutoNation offers additional features and benefits to enhance the customer experience. These may include perks such as complimentary vehicle inspections, extended warranties, and exclusive discounts on maintenance and repairs.

Conclusion: AutoNation is a reliable and customer-focused automotive retailer. With their wide range of services, competitive pricing, and commitment to quality, they provide customers with an excellent buying experience. Whether you're looking for a new vehicle, maintenance services, or parts and accessories, AutoNation is a trusted choice.

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Contact AutoNation customer service

Phone numbers

+1 (877) 253-4239 +1 (425) 452-3229 More phone numbers

Website

www.autonation.com

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