The complaint has been investigated and
resolved to the customer's satisfactionResolved Automatic Auto Finance Inc. & Jorja Trading Inc. — Sold car to us with bad engine
resolved to the customer's satisfaction
My husband and I bought a car from AAF/Jorja Trading Inc. which is the same company, February 23, 2008. A few days after the car started making a rattling noise, I have told them repeatedly every time a payment was made about this problem and when we had to pay for a repair of a valve cover that was torqued on too tight before we bought it (exact words from the mechanic who replaced it at our expense), the noise got worse even after oil changes on routine changing. On Friday May 29th, I was driving the car home, and came to a stop light and the car died!!! I was able to somehow restart the car and get it home. On Monday June 1st, I took it to the mechanic and he said it was the rod and not to drive it further! I called AAF to tell them about this problem and so did my husband, they kept trying to say it was our problem and that they were never told about it. We've paid over $3, 800 on this car and according to them we still owe $3, 781 on it...we are not going to pay for a dead car that they've been told about it since! We are trying to find an attorney to represent us. I have found a case that was filed in February of this year with a woman who is suing the company, I am going to research what I can about it. I just feel this isn't right that we paid for a service in the purchase contract to have this situation to be fixed without our expense being added to it. We need help!