United States - 24153
I saw their commercial, called their number, and received a call-back from a jerk. I was told that it would cost almost $3000 and that in CA they could only cover "internal engine parts"...nothing else. When I said that was a rip-off, I was told that they could list me at a friend or family member's address in another state and I could get better coverage...FRAUD they wanted me to commit. I called back and talked to a "supervisor" who told me that none of his people would tell me that...I said "he did" and that it was fraud he was recommending, and the "supervisor" said that he would talk to the jerk who told me that. I was actually advised to commit a felony to get a better deal. Don't deal with this criminal bunch. If they told me this and I rejected their high-pressure pitch, how many people have actually done what they offer? Not worth it.
I FOUND THE ADVERT OF THE WORK IN THE GREEN SHEET WITH SEVERAL OTHER AUTO REPAIR WORKSHOP.
CALLED AND WAS TOLD TO BRING IT IN FOR ASSESSMENT WHICH I DID ON THE DECEMBER 10, 2009.
HE GOT INTO THE CAR AND DROVE IT AROUND FOR A WHILE AND TOLD ME THE TRANSMISSION IS FAULTY BUT IT IS NOT SO BAD AND THAT I WOULD NOT NEED TO CHANGE THE WHOLE TRANSMISSION JUST THAT I WOULD CHANGE THE BAD PARTS AND IT WOULD COST ME $350 TO FIX IT.
AFTER CONSULTING WITH SEVERAL OTHER WORKSHOP I AGREED HIS ESTIMATE WAS THE CHEAPEST AND TOOK IT BACK THERE ON THE DECEMBER 13, 2009 TO HAVE IT FIX.
I GOT TO THE AUTO REPAIR WORKSHOP AT ABOUT 9.15PM, HE SAID IT WAS GOING TO TAKE HIM A DAY TO GET THE CAR FIXED AND I REQUESTED THAT HE DROVE ME HOME WITH MY CAR SO THAT HE WILL BE ABLE TO UNDERSTAND BETTER WHAT WAS WRONG WITH THE CAR, HE SAID NO THAT HE WOULD HAVE TO DROP ME OFF AT MY HOME WITH HIS TRUCK.
WHEN I GOT HOME I NOTICED HE HAD WRITTEN “TOW $ TEARDOW CHARGE $450 IFJOB IS NOT DONE AT A & B
DISASSEMBLE ONLY” SOMETHING ON THE RECEIPT AND I IMMEDIATELY CALLED HIM. HE TOLD ME THAT DID NOT APPLY TO ME SINCE HE WAS GOING TO FIX MY CAR.
CALLED HIM ON WEDNESDAY DECEMBER 16, 2009 AND HE TOLD ME HE WAS TEST DRIVING THE CAR AND WOULD LET ME KNOW WHEN TO PICK IT UP.
CALLED HIM ON THURSDAY DECEMBER 17, 2009 AND HE TOLD ME MY TRANSMISSION IS OUT AND HE WOULD HAVE TO CHANGE IT.
CALLED HIM ON FRIDAY DECEMBER 18, 2009 AND HE TOLD ME IT IS GOING TO COST ME $1300 TO GET ME CAR OUT OF HIS WORKSHOP. OR PAY HIM $450 FOR THE TEAR DOWN AND MY TRANSMISSION IS IN MY TRUNK I HAVE TO TOW IT OUT OF HIS WORKSHOP.
I have an old sportscar. It is German. It had a blown head gasket, clouds of white smoke out the tailpipe. The son said no problem. $700. I have all parts already.
Then when I talked to the owner, the dad: he told me he can't do it for $700 and quoted $1000.00.
I had the head gasket replaced, water pump, timing belt and tentioner and the starter all replaced with new product.
The bill was $1030.00.
I went to pick up my car and they told me I need new plugs, as the engine was running on 5 out of 6 cylinders!
The washer pump did not work now (I had to re solder the wires they tore out)They did not understand why I had wires running into my hood...(heated washer jets)and they lost the retaining nut for my washer tank and -get this... they crammed foam into the engine bay.
Coolant was pouring out of one hose clamp...but I was told it was not leaking as they tested it.
I picked up new plugs and had them install... no change. Then they claimed after "testing" that there was only 60 psi on cylinder #4 and that it was dead.
Nothing they could do. I was told to buy an additive to free "stuck" rings.
I took my car to another garage and they found the compression to be 165 psi across all 6 cylinders, and that the injector was plugged.I replaced it and all was good for about 3 days...
The same thing happened.
Replaced the injector again and 4 days later... back to square one.
I inquired at many shops why my engine was doing this, and a main tech from my dealership told me there is only two likely reasons, first the head could be warped or cracked... or the gasket was improperly replaced. I am getting the engine inspected to find out the cause.
Jim's Auto aslo did not bother to plane down the heads... Jim claimed he tested with a straight edge and it was only out .004" well within spec. So he decided not to send it out to be re surfaced.
The mounting for the brand new water pump was also stripped and had to be re tapped at my expence.
All in all I spent about $2000 in labour and parts to have the head gasket blow again only 3 months later!
Jim said it is not his problem.
He feels that he did his job right.
Don't ever take anything to Jim's Auto.
Not only could they not even diagnose a simple injector fouling but their workmanship is very poor!
I heard from a neibour that they also scammed them.