The complaint has been investigated and
resolved to the customer's satisfactionResolved Auto Extended Warranty — will not cover valid items
resolved to the customer's satisfaction
2005 Ford F150 - paid $1800 for extended warranty to 100, 000 miles - salesman gave me the impression that it was a Ford warranty - the warranty company is Warranty Activation Company - the insurance underwriter is Marathon Financial Insurance
60, 000 miles need alternater, took it to Ford dealer for repair on a Saturday - repaired vehicle - reported to Royal on Monday - they denied because I did not call them before the repair was done
78, 000 miles transmission failure - (I have a lift kit on this truck) Ford dealer says that it was parts failure lift kit has nothing to do with it - Ford deal sends statement to Royal - says I bought truck new, Ford dealer installed lift kit, it should be covered by warranty - Royal denies claim
also filed claim for inoperative window switch - Royal denies claim due to lift kit
When I bought the warranty the lift kit was installed - I was not asked about alterations to standard - I paid for a warranty that was already voided.
I want my thgem to pay fior repairs or refund my money.