Auswide Vanlines Complaints & Reviews

Auswide Van Lines / The entire "service" or lack thereof

Apr 01, 2016

I can't stress enough to potential customers not to use this company. This review may be long but please read on to save yourself the pain! They didn't show up on the booking date and never called. I had to make contact with head office to find that "they didnt know where the truck was"...

Auswide Van Lines / worst people on the planet

Jul 10, 2015

Moved from Queensland to Melbourne. Wish I had of read the complaints section before I hired this guy. Picked up my stuff but the truck arrived two days late without any contact, no body would answer the phone. Arrived in Melbourne three days late, dropped off my stuff in storage container...

Auswide Van Lines Furniture Removalists / Grossly incompetent

Jun 11, 2015

I chose this company to move my furniture because they make the right promises to be reliable etc. on their website and because they provided the cheapest quote. However, they turned out to be a nightmare to deal with. I strongly recommend other people never use them. They finally...

Auswide Van Lines / Water damaged goods


DO NOT USE AUSWIDE VANLINES!!! I know it seems cheap but it's not worth it in the long wrong. My partner and I had to move to Queensland from Melbourne, so we organised our move with Auswide. Unfortunately due to personal reasons we had to stay in Melbourne. This is where the problem...

Auswide Vanlines Removalists / DID NOT SHOW UP AND DID NOT CALL


After calling on the morning of the pickup to confirm they would be there in the afternoon to pickup my things for a Sydney to QLD removal. I was told they would call me one hour before arrival and confirmed that they would be there in the afternoon. I waited all day for a phone call until...

Auswide Van Lines / Lost items


I only wish I had seen the complaints listed on this websites before I actually hired this company for my own removalist job. I recently hired them to move 30 cartons and a rocking chair from Queensland to Victoria and only recieved 24 cartons and the rocking chair. Apparently the other...



To all those out there looking for a removalist or know someone who is: DO NOT UNDER ANY CIRCUMSTANCES USE AUSWIDE VANLINES ESPECIALLY THEIR BACKLOADING SERVICE. They are completely URELIABLE and their service was atrocious. They DO NOT show up on the day they say they will. They DO NOT...

Auswide Van Lines / TERRIBLE SERVICE


Dealing with Auswide Vanlines initially seemed so straight forward. While I asked if they needed additional information on aspects of my interstate furniture relocation they said they had all they needed and would call closer to the time to give me an indication on what time they would be...

Auswide Van Lines / Bad Removalist


I recieved a quote for a backload. The quote certified the date of pick-up. It was explained to me that the date may vary by 1 day which I accepted. I payed half, with the other half due on arrival. The first day was excuses as to why they could not pick up as planned. I requested to be...

Auswide Van Lines / DAMAGED PROPERTY


I employed Auswide Vanlines to move a small amount of furniture a distance of approx. 400km. I did my researcha and whilst they didn't offer the best price (over $500) i decided to go with them because they advertise as highly professional removalists that would take superior care of...