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ATT Uverse Customer Care Service

United States

Customer Support Phone Numbers

Phone:
(919) 319-5737 2 23
Fax:
(919) 319-8154 0 0
American multinational telecommunications corporation.
 

ATT Uverse Complaints & Reviews

ATT Uverse / Phone

Kt
Ktownsend61 on May 5, 2017
I recently received a phone call from a collection agency - Diversified Consultants in regards to a $342 phone bill from Peachtree Georgia at 205 Morgan Turn . How can this be so easy for someone to open up accounts?They should need to show some type of documentation to do so.. What's so...

ATT Uverse / About your billing practices

Na
natelie on Apr 21, 2017
Your misleading customers into believing that if they return equipment, the equipment will be deducted from the actual balance owed. I was told numerous times on the phone and at the AT&T office where I walked the equipment in person to, that I was to ship it thru UPS and get a receipt...

ATT Uverse / u verse

Gc
gcolbert on Apr 20, 2017
I contacted customer service on 04/15/17 due to a misapplied payment. I went into Walmart made a payment and it was posted to the wrong account. I immediately contacted customer service with all the information regarding transaction to have payment moved to correct account. I was told that...

ATT Uverse / bellsouth email client premium support charges

Ch
Chuck Frans on Apr 18, 2017
4/18 630 pm. Had a problem with sending emails. Looked at the ATT website for client setup. Stated to put in inbound and outbound server names with specific ports. Verified my settings were correct per the web support page. Emails still didnt send. Called tech support, support staff...

ATT Uverse / at&t u verse

Ts
TsHG on Apr 17, 2017
I have been a customer of AT&T with both internet and TV Uverse services. AT&T is making their Uverse customers go to DirecTV since their acquisition of the service. I fought going to DirecTV for quite some time but gave in and attempted to obtain the service. I called and set up an...

ATT Uverse / at&t cell, service, home phone internet and directv

Sb
SBR in Houston on Apr 10, 2017
We have been AT&T and Direct TV customers for many years. Way before they merged. We switched to Direct TV at our ranch in July of 2015. We would have used AT&T, but they were not available where we are. In December of 2015, we sold our house in Houston and bought a new one. We decided to...

ATT Uverse / Directv

Cr
cresanovich on Apr 7, 2017
I am under paired billing in which I have canceled extra services and were not canceled and have had billing issues since the begining of the account. I have spent countless hours on the phone speaking to agents every month and am assured every month all the credits and issues are resolved...

ATT Uverse / Internet

He
herewegoagainatt on Mar 13, 2017
On 3/13/2017, 2:25 pm, I called att to discuss rolling overcharges on the bill and disconnect service . We have relocated to an area where att internet service is not supported and need the bill corrected and appropriate charges assessed. I spoke with Mrs. Walker in Atlanta hoping to get...

ATT Uverse / money stolen from me from directv

Mi
Mike1877 on Mar 11, 2017
It first started with DirecTV given them my social security number because they wanted to make sure that I didn't know any money and put me up for any offers it started out at $54 because I had good credit and a $200 gift card I had one out of town for one week called back already had the...

ATT Uverse / cell phone scam

Be
Beverly Parkhurst Moss on Feb 20, 2017
In late October I called AT&T UVerse about my bill (I have to do this almost every month) and the rep told me that if I switched my phone from T Mobile I would receive a $650 gift card in November. I did it. In November I called and was told it would be in December. In December I called...

ATT Uverse / Billing for bundling directv with at&t wifi service

We
WendyC. on Feb 10, 2017
I contacted AT&T in October 2016 to inquire about a price break for bundling my Directv with my AT&T, and spoke with a representative at length about the options available. I was told that my Directv bill would be reduced from $123 a month, which included HBO, to $85 per month, also...

ATT Uverse / at&t employees take customer phone who was videotaping their service in an atlantic station retail store in atlanta

Be
Beverly Isom on Feb 2, 2017
On Wednesday, February 1, 2017, my nephew entered an AT&T retail store at Atlantic Station in Atlanta about 7 minutes before closing to get internet service and a $40 refund on an item he had previously purchased. He was told he could not get an in-store refund and they would have to mail...

ATT Uverse / U-verse Internet

Jo
John P. Fowler on Feb 1, 2017
ATT Failure to provide promised service. My house is 3300 feet from the Dmrc. I pay for 25mb and the best possible speed is 17mb due to the reduced bandwidth available on copper lines. Several ATT techs have stated a second pair of lines would resolve the issue, hence the industry term...

ATT Uverse / The billing

Dr
Dragonfly56@ on Dec 29, 2016
I signed up with direct tv at a wallmart in beavercreeki oh they told me my bill would be 122.77 and I signed up for the protection plan in april 2016 that was included in the 122.77. The first time I called my service wasnt working they told me it would be x amount of money if it were my...

ATT Uverse / U verse & direct tv

Da
dawii on Dec 18, 2016
Direct TV & Universe is not elder user-friendly. Since my father's telephone account was attempted to be switched from a landline no tv account to all inclusive direct tv account it has been one problem after another. The problem started on the installation of direct tv, they quoted my...

ATT Uverse / U verse equipment returns

Ar
ArkadiyS on Sep 24, 2016
U-verse account 101147566. I return internet receiver using recommended by att ups store service (At&t cpe return receipt, oms order # 2795741136, date of return 07/13/2016, cofirmation reference # 986-071316174743). Despite of this my account charged today $150 for non-returned equipment charges. Contacted with att with no results

ATT Uverse / Att deceptive sales practices

Ro
Robert Blair on Sep 6, 2016
ATT Deceptive sales Practices 09/06/2016 I have had issues with ATT where a quote is given for a service and I find out later that a higher price is being charged for that service, especially where a “promotion” is involved. These cases are resolved only after extensive contact with ATT...

ATT Uverse / Billing/mobile

Ta
Talia81 on Jul 29, 2016
My name is Talia, I purchased a Iphone 6sPlus online from at t on june 19th 2016 Fathers day. I returned the phone on the 27th due to the horrible services I received. I went in to the store to take the phone back. they told me they would not take the phone and I would be charged a...

ATT Uverse / Customer service rep.

He
Hectorleal on Apr 16, 2016
My tv is not working and has been acting up all week . I called and tried to trouble shoot the problem but we were not able to get it going the tech ray said he would send someone one monday and i told him i need some one tomorrow not monday he said well this is all i can do for you he wa...

ATT Uverse / No way to resolve service problem

Rs
RSMatulich on Apr 1, 2016
I am and have been an AT &T Uverse customer for several years. I decided to cancel my TV service with them but keep my internet and phone service to save some money. I called on 3/16/2016 and spoke with a rep who started out telling me she could not cancel my TV service but I insisted I...

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