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ATT Uverse Customer Care Service

United States

Customer Support Phone Numbers

Phone:
(919) 319-5737 1 13
Fax:
(919) 319-8154 0 0
American multinational telecommunications corporation.
 

ATT Uverse Complaints & Reviews

ATT Uverse / cell phone scam

Be
Beverly Parkhurst Moss on Feb 20, 2017
In late October I called AT&T UVerse about my bill (I have to do this almost every month) and the rep told me that if I switched my phone from T Mobile I would receive a $650 gift card in November. I did it. In November I called and was told it would be in December. In December I called...

ATT Uverse / Billing for bundling directv with at&t wifi service

We
WendyC. on Feb 10, 2017
I contacted AT&T in October 2016 to inquire about a price break for bundling my Directv with my AT&T, and spoke with a representative at length about the options available. I was told that my Directv bill would be reduced from $123 a month, which included HBO, to $85 per month, also...

ATT Uverse / at&t employees take customer phone who was videotaping their service in an atlantic station retail store in atlanta

Be
Beverly Isom on Feb 2, 2017
On Wednesday, February 1, 2017, my nephew entered an AT&T retail store at Atlantic Station in Atlanta about 7 minutes before closing to get internet service and a $40 refund on an item he had previously purchased. He was told he could not get an in-store refund and they would have to mail...

ATT Uverse / U-verse Internet

Jo
John P. Fowler on Feb 1, 2017
ATT Failure to provide promised service. My house is 3300 feet from the Dmrc. I pay for 25mb and the best possible speed is 17mb due to the reduced bandwidth available on copper lines. Several ATT techs have stated a second pair of lines would resolve the issue, hence the industry term...

ATT Uverse / The billing

Dr
Dragonfly56@ on Dec 29, 2016
I signed up with direct tv at a wallmart in beavercreeki oh they told me my bill would be 122.77 and I signed up for the protection plan in april 2016 that was included in the 122.77. The first time I called my service wasnt working they told me it would be x amount of money if it were my...

ATT Uverse / U verse & direct tv

Da
dawii on Dec 18, 2016
Direct TV & Universe is not elder user-friendly. Since my father's telephone account was attempted to be switched from a landline no tv account to all inclusive direct tv account it has been one problem after another. The problem started on the installation of direct tv, they quoted my...

ATT Uverse / U verse equipment returns

Ar
ArkadiyS on Sep 24, 2016
U-verse account 101147566. I return internet receiver using recommended by att ups store service (At&t cpe return receipt, oms order # 2795741136, date of return 07/13/2016, cofirmation reference # 986-071316174743). Despite of this my account charged today $150 for non-returned equipment charges. Contacted with att with no results

ATT Uverse / Att deceptive sales practices

Ro
Robert Blair on Sep 6, 2016
ATT Deceptive sales Practices 09/06/2016 I have had issues with ATT where a quote is given for a service and I find out later that a higher price is being charged for that service, especially where a “promotion” is involved. These cases are resolved only after extensive contact with ATT...

ATT Uverse / Billing/mobile

Ta
Talia81 on Jul 29, 2016
My name is Talia, I purchased a Iphone 6sPlus online from at t on june 19th 2016 Fathers day. I returned the phone on the 27th due to the horrible services I received. I went in to the store to take the phone back. they told me they would not take the phone and I would be charged a...

ATT Uverse / Customer service rep.

He
Hectorleal on Apr 16, 2016
My tv is not working and has been acting up all week . I called and tried to trouble shoot the problem but we were not able to get it going the tech ray said he would send someone one monday and i told him i need some one tomorrow not monday he said well this is all i can do for you he wa...

ATT Uverse / No way to resolve service problem

Rs
RSMatulich on Apr 1, 2016
I am and have been an AT &T Uverse customer for several years. I decided to cancel my TV service with them but keep my internet and phone service to save some money. I called on 3/16/2016 and spoke with a rep who started out telling me she could not cancel my TV service but I insisted I...

ATT Uverse / U Verse

Re
Reviewer62070 on Feb 27, 2016
Unreliable. Service is intermittent. Representatives cannot correct any problem, and do not consider reduction in prorating accounts for the lack of service. We cannot get any other service in our area. This leaves us with little recourse. We feel Att has taken advantage and are comparatible to organized crime.

ATT Uverse / The switch from verizon to at&t was a nightmare!! Att failed!!!

Re
Reviewer89460 on Feb 16, 2016
Att failed to request two of my lines to be transferred over to att leaving them active with verizon when they did the port request from verizon. Leaving them active with verizon and i didn't realize until i received a bill from verizon for $307 2 months later! Apparently att does not care...

ATT Uverse / Poor service hanging up on me

Re
Reviewer91998 on Sep 11, 2015
have had u verse for years allways have tileing isssue have never been able to fix the problem. went on line to Att .com to check cell prices and asked if they can add to m u verse acct and was passed over to 4-5 different reps before the last one said it couldnt be done .iathen asked for...

ATT Uverse / Billing and service

Da
DallasTJ on May 29, 2015
I have been without cable or internet for two days. When I called for repair I was told that my account was not a priority and it would take 2 days to fix. When I checked my bill today, I found that ATT is going to charge me TWICE the price of my service because their system was not...

ATT Uverse / Poor tv and internet

Ji
jimmyyyy on Oct 8, 2014
Ordered Uverse TV to go along with my Uverse Internet service. From day one, the TV has not worked properly and the internet speed fluctuates from 6 mbs (which I pay for) to less than 1 mbs. There are times when my upload speed is faster than my download speed. The TV picture pixelate...

ATT Uverse TV and Internet / Worst custermer service ever!!

Mr
Mrsdee on Oct 7, 2014
If you ever need service in the Antelope Valley Palmdale area, and see the Manager name: SCOTT BURD ... save yourself some time, call back and request another person. This man is suppose to oversee the contracted technicians in this area, but I am wondering who is overseeing Scott Burd...

ATT Uverse Service / Dishonest promotion

Sh
sheila meadows on Jul 17, 2014
att had a promotion on smart phones they were giving away the nokia smartphone for .75 cents and one for .50 cents if you would do a bundle two year contract with them.( by the way nokia is a great company with great costumer service) anyway, i wanted to upgrade my phone i already had the...

ATT Uverse / Gift card

An
Ancamat on Jun 19, 2014
ATT sold us a Uverse program and promised a $100. gift card within 60 days, to offset the charges of changing over to Uverse. We have had the Unverse acct for several months and thus far, no gift card has been received in the mail as promised. Calling ATT regarding this issue is a waste of...

ATT Uverse / Fraudulant billing

Jb
JB1223 on Apr 14, 2014
Wondering how many people out there are in the same boat with me. I Cancelled service 05-2012 - returned equipment, paid final bill. 6 Months later received a letter stating I owe $800+ for un-returned Equipment and service after the termination date. Spoke with csr 3-27-14 who told me...

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