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ATT Uverse Customer Care Service

United States

Customer Support Phone Numbers

Phone:
(919) 319-5737 9 27
Fax:
(919) 319-8154 0 0
American multinational telecommunications corporation.
 

ATT Uverse Complaints & Reviews

ATT Uverse / customer service reps

Re
Really times 2 on Sep 11, 2017
On September 11, 2017, I started calling AT&TAROUND 2:45pm in reference to my services. I originally had combined billing and was taken odd without my knowledge. The first rep stated she sees it is AT&T fault and this is why she was willing to assist me. I spoke with a representative for...

ATT Uverse / customer service and inet install

Ja
James Nikolas Chesser on Aug 30, 2017
Terrible service, no help on phone they hand you off to someone who has no idea how to help or even what's going on. Order internet install the gave 4 hr time frame and ended up never showing total of 7 times. Don't know who bigger fool is me giving them that many times to gain a customer...

ATT Uverse / internet, cable and phone

Ma
Marina 08 on Aug 25, 2017
Hi This night mare begins over the phone when my husband decided to change from Time Warner Cable to AT&T U-VERSE because they offer a better sport package for the football season. So, contact we AT&T and they offer us a world of digital TV, Internet and Phone package a little more expensive than...

ATT Uverse / a driver

Re
Reginald Lawson on Aug 22, 2017
This driver was texting while driving and almost caused a multiple car pile up, this incident was in San Diego, the license plate of the art van is 30443p1. This driver needs to be written up or fired for putting my life in danger because of texting. This driver was clearly focused on hi...

ATT Uverse / account cancelled

To
Toya Wolton on Aug 18, 2017
Service Cancelled after this chat conversation on 8/14: Toya : I would like to remove Starz from my tv package but do not see an option Abdulazis D : We've removed the The Starz/Encore Package(GP) and upgraded your Internet to Internet 24 with no contract and your new monthly rate will be...

ATT Uverse / tv receiver

Ca
carin bruck on Aug 16, 2017
On 8-15-2017 I turn on my TV, which has a soundbar, and there is no sound so I say, OK there must be something wrong with the connection or the soundbar is broken. I try unplugging, re-loading, etc. etc. Nothing works so I call ATT. The agent does a couple of tests and says; yes your...

ATT Uverse / at&t prepaid plan

Mi
Mikedev on Aug 14, 2017
3 or 4 days ago I went with a (supposed partner) to purchase approximately $1500 with a equipment from AT&T at the N. Attleboro Emerald Sq., Mall facility. Several days ago I found out that he was going to sell all the equipment and abscond with the money. I got to the office and remove...

ATT Uverse / told what I wanted to hear but did something completely different!!!

Vi
VikkMathis on Aug 9, 2017
On August 4th 2017 I contacted ATT and inquired about a deal on their smart watches. Long story short the Rep on the phone told me that, since I was a long time loyal customer he could offer me the Samsung Gear S2 for $45.00 dollars (Which would show up on my next statement). The monthly...

ATT Uverse / service calls or internet

Ba
Barry Morguloff on Jul 19, 2017
I have been with AT&T for over 20 years. I set an appointment to have our Internet service repaired and upgraded. I took off work for the scheduled appointment and the time came and went. I find out I was "BUMPED" and the next appointment is over a week away. I got pushed to the back of the...

ATT Uverse / setting up service

Ge
Gemma Rachaels on Jul 18, 2017
I called on a Friday to transfer my service to a new apartment. I was told by one representative it would be hooked up on Tuesday of the next week. I received an email that had my installation date out two weeks. I called on the Monday prior and a second representative said to ignore that...

ATT Uverse / at&t u-verse installation and bill

Ca
Catrina Hibbs on Jul 5, 2017
This nightmare began on April 29, 2017 when and a 65 year old man came to install my service. He was here from 9 AM to 6:30 PM he shut off my neighbors phone and Internet. Later that evening I realized that he didn't even turn on my home phone. In the meantime he has broken my sons bed...

ATT Uverse / att uverse

Re
Reshena Moore on Jun 27, 2017
Disconnected on 6/7/2017, received a bill for$281 for the month of June thru July, contacted att uverse to have bill prorated so I can pay for the one week of service that I use in June, representative told me full bill needs to be paid and credited on next month bill, I explain I don't...

ATT Uverse / internet

Jo
johannahnicholas@aol.com on Jun 23, 2017
i have been having issues with my internet for a very long time, i have called on numerous occasions were they told me the problem was on att&t side like the removal of a jumper and upgrades being done, after a while i still had problems with slow and sometimes no internet, called help...

ATT Uverse / declined check

Al
Aljay on Jun 17, 2017
Went yesterday and was going to payoff my phone. Wrote check for 574.99. I guess they go thru Certegy. My check was declined. What a shock that was. This has never happened to me ever and i never heard of that company. Called my bank and they said no problem on their side, it has to be on...

ATT Uverse / customer service

Ch
Chadj1998 on Jun 14, 2017
So let me paint a picture for you. Very recently, i became so frustrated with Verizon that i decided to move my services over to AT&T. Its not my first round, but i havent been with them since the company was Alltel, and Cellular One before that, so its been a few years. Anyway, they said...

ATT Uverse / a galaxy j3 phone and service at the at&t store

Sh
Shacoach on May 30, 2017
On MAY 18 I purchased a Galaxy J3 phone from the Natchez store. It was set up there, On Saturday, May 27 that phone simply locked me out without any action from me. It told me to enter my gmail that was used and I entered my gmail and my password. It said that was incorrect and I have not...

ATT Uverse / phone

Kt
Ktownsend61 on May 5, 2017
I recently received a phone call from a collection agency - Diversified Consultants in regards to a $342 phone bill from Peachtree Georgia at 205 Morgan Turn . How can this be so easy for someone to open up accounts?They should need to show some type of documentation to do so.. What's so...

ATT Uverse / about your billing practices

Na
natelie on Apr 21, 2017
Your misleading customers into believing that if they return equipment, the equipment will be deducted from the actual balance owed. I was told numerous times on the phone and at the AT&T office where I walked the equipment in person to, that I was to ship it thru UPS and get a receipt...

ATT Uverse / u verse

Gc
gcolbert on Apr 20, 2017
I contacted customer service on 04/15/17 due to a misapplied payment. I went into Walmart made a payment and it was posted to the wrong account. I immediately contacted customer service with all the information regarding transaction to have payment moved to correct account. I was told that...

ATT Uverse / bellsouth email client premium support charges

Ch
Chuck Frans on Apr 18, 2017
4/18 630 pm. Had a problem with sending emails. Looked at the ATT website for client setup. Stated to put in inbound and outbound server names with specific ports. Verified my settings were correct per the web support page. Emails still didnt send. Called tech support, support staff...

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