The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
AT &T VESTAUnautorized charges

This is the third time this has happened to my bank account with this company Ihave filed disputes with my bank and am now in process of having to discontinue any connections with AT&T which I really do not want to do. I have not done any survey on line since March. Please take the charges off and back asap. The charges of $44.04 can not be accountable for that Vesta AT & T has charged us.

Responses

  • Ve
    Vesta eCustomer Support Jun 05, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A” rating by the Better Business Bureau.

    If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email [email protected]
    or call toll free [protected]. A representative will be glad to assist.

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