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ASTAR Travel
reviews & complaints

ASTAR Travel
reviews & complaints

1 5 1 1 ASTAR Travel
ASTAR Travel Customer Support Very Poor
0 Resolved
1 Unresolved
0% of 1 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 1 complaints were resolved
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11:35 am EDT
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ASTAR Travel Has anybody actually tried to use their package???

I bought a travel package from Astar Travel several years ago & now All Seasons Travel on (05/05/2012) is advising me that as I never used my holiday package I can now reactivate it for US$296.00 & receive additional 3 nights Accomodation in Las Vegas. I have seen a lot of comments stating both these companies are a scam but all seem to be from people who never actually travelled to America to try it. I was clearly informed I would be required to attend a half day seminar on Time Share Accomodation, which I thought was reasonable for a Bahamas cruise, Accomodation in Florida & an optional night in Las Vegas. I chickened out when getting permission from my X to take kids O.S. proved difficult & when added Flight prices but never actually heard of anyone who went there personally & found out there was no cruise/accomodation. Eager to hear if anyone has tried to redeem package.

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(800) 231-3760

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