Aspen Dental
reviews and complaints

Went to an Aspen office in Port Charlotte Fl., on 8/20/2019 to have clips changed in denture as they had stretched out. Plate is 3 years old. On first visit was told they didn't have the clips but would order them. Returned on 8/30/19 and supposedly all clips were changed. Felt pretty good for about a day when I developed large sore under front edge of plate and they were as loose as they were when I first visited. Clips were readjusted so I was told, but to no avail. Went back again on 9/10, 9/18, 9/24 and the final visit on 9/28. On the visit of 9/18 the dental assistant told me she could see the problem and she was going to file the front edge. I don't know if she consulted the dentist or not. This byfar made the situation much worse. On final visit I was told another clip would be changed. Went in for my appointment and was taken back to the room. Waited an hour and 45 minutes before getting so upset I got up and went to the front desk and told them this was unacceptable. They were literally ready to close the office and not a single person came in the room to tell me they screwed up and didn't have the needed part. I have severe pain when eating, sore is still there despite following their orderes, front of chin is sore to the touch. I am very upset about this whole thing. Went to a prosthodontist when I returned home to Jennings and he replaced all clips and said not sure it would work as front of plate was too short thanks to filing at Aspen. Now the only option is to have a new plate made, take off the bar and have screws directly into plate making it truely permanent. This all to the tune of $8700.00 dollars. I don't have that kind of money and now am stuck with a plate that won't stay in, moves around with chewing thus causing the sore to stay open, pain, and pure anger for what has been done.

Had teeth removed doctor left roots in and said was ok. Doctor removed bone that was not correct. Had to have corrective surgery. Dentures packaged I paid for was misled did not receive what I paid for. After I did receive only one set they were not aligned correctly doctor said they were. Paid thousands of dollars to them and paid more than that to fix there mistakes. Had to pay thousands of dollars to get new ones.

They told me I had to have full extractions, which I knew to be true, but I asked for my Implants because they cost me over 3 Grand a Piece. The Dentist who took my Teeth out kept both of my Implants and I s]ecifically asked for them back. This Dentist is from Russia or a Cou try similar. I do not know if he was ever educated i the USA and I woke up in the middle of my Surgery with some Girl staring into my Mouth which really peeved me off. I did not give permission for anyone to use me as a Guinne Pig nor did I want anyone else to watch. Really made me mad

I went into the office a few months ago to have a cleaning and was told I had to pay $120.00 before the cleaning? When asked why, and I had never been informed was told it had to be paid before the cleaning. My wife has been ill so I put off go back to have a cleaning, and now I am being told that I need to see the Dentist first prior to my ability to schedule a cleaning. And was told I should be able to schedule my appointment within a few days of the appointment for the Dentist, I don't have time to take off from work to have to schedule around what is available for me to see the Hygienist. I am not a happy patient, and I would consider going to another Dentist if it was not such a hassle. Not pleased at all.
James Imprescia [protected] cell phone

All my teeth were removed by Aspen Dental in Defiance, Ohio in 2013. My dentures do not fit, they make me vomit, I can not eat with them, and they burn...5 years of suffering...all my family and friends can not believe the horror I have went through! I have had them re-lined...I have tried to use everything on the market to get them to fit and stop burning my gums and the inside of my lips! I tried Denture Powders, every Denture Cream, and the lining cushioning...SEABOND...nothing works...I have had to learn to basically gum my food without teeth! I can no longer enjoy steaks, crispy things, corn on the cob, nuts, hard candies...it is just awful! When we go out to eat it's a nightmare because I have to keep removing my teeth at the table and wrap them in a napkin...people stare...I try to leave them in as long as I can, but the poor fit, which makes me bite the insides of my mouth and the burning makes it impossible!

My husband received a crown. It fell of within the first month and when we tried to get it fixed they said we would have to pay full price again. His tooth became infected twice during the application of the crown and again once it fell off. Their services all together were horrible and we were over charged. We still 3 years later are dealing with the tooth getting infected.

Paid $2000 for a full set of dentures that I can not wear. I had them refitted several times with no results. The bottoms had broke in half twice with horrible result with the bottoms still broke. They put them back together and they were horrible. They looked like a piece of gum sticking out. My top denture fit at all, the teeth it's self are to big, the roof doesn't fit my palate at all. They were rude and very unprofessional. I can only wear the upper denture and I have to use too much polident to hold them in and as soon as I drink something or eat they fall out.