Menu
CB Dental Services Aspen Dental 7668 Mall Rd STE B, Florence, KY, 41042, US
Aspen Dental company logo
Aspen Dental
reviews & complaints
Aspen Dental company logo

Aspen Dental

7668 Mall Rd STE B, Florence, KY, 41042, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:30 am - 5:30 pm
Tue
7:30 am - 5:30 pm
Wed
7:30 am - 5:30 pm
Thu
7:30 am - 5:30 pm
Fri
7:30 am - 5:30 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
R
8:07 am EST

Aspen Dental - False teeth are crooked uncomfortable and just plain ugly

Hi, This is whats going on. The teeth I paid for are at best mediocre they hurt constantly and i can't even wear the top plate as it is to big, warped and extremely crooked. I am reduced to eating soft foods and have lost weight due to this. The bottom has my front lip so raw i can't even put them in most days. This all started 7/05/2019 my acc number is [protected]-0. I have been there 4 ( maybe more) different times and always get excuses as to why they are funny shaped. Now I paid in full and thought I was getting a good service and to my horror the teeth are flat out scary. One person ask me if they were the as seen on tv teeth, you could imagine how I feel. I have no problems with the staff as they are very nice but deceptive. the teeth that were left needed to be pulled as well as they hurt on a daily basis. I would like a full refund for all services so I can go to another dentist because I am disabled and on an extremely tight budget, as many are . I will give some more time so you can review this and hope we can get it resolved, otherwise I have a lawyer on standby. I don't want to go that route but I will and I will get my full refund and then some for pain and suffering and maybe join the class action lawsuit already in progress. I just want what I was promised a nice new smile and I trusted them whole hardheartedly. Please help and I will wait for your response. Thank you and have a great day.

Read full review of Aspen Dental
Update by Ron Stull
Nov 15, 2019 8:09 am EST

What is the denture money back guarantee?

The Denture Money Back Guarantee is our promise that you’ll get your money back if you’re not happy with your dentures. If you’re not happy with your dentures, we’ll make them right, or your money back.

The Denture Money Back Guarantee applies to all full and partial dentures and covers the cost of the denture(s) only. The refund request must be submitted within 90 days after insert of final denture or hard reline. Denture(s) must be returned within 90 days after refund request date.

What happened to the customer is always right? why do you feel the need to cheat and rob the public of their hard earned money? To all who read this Peaceful protest is forming in florence, ky. Lets stop the maddness

Update by Ron Stull
Nov 13, 2019 7:39 am EST

* heartedly. plus was lied to when asked if they accepted my insurance, which they do. Tired of being taken advantage of by these folks.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.