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CB Dental Services Aspen Dental 3400 Montgomery Hwy Ste 1, Dothan, AL, 36303, US
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Aspen Dental
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Aspen Dental

3400 Montgomery Hwy Ste 1, Dothan, AL, 36303, US
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3 complaints
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Working hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 2:00 pm
Sat
Closed
Sun
Closed
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10:29 am EST
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Aspen Dental - Dental cleaning

I called for chil$ appointments dates set, confirmed then the receptionist came back twice sorry that opening is no longer available I’m like what you just set them, I owned my own business mental health counseling if my receptionist did this I’d fire her on the spot, you can’t leave customers upset, and not appropriate to make a appointment to later cancel.

Desired outcome: Get the kids in, without hassle like I just received still waiting to speak to her supervisor after 15 min

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Update by sfw
Feb 16, 2023 10:33 am EST

Arshel was my receptionist please train them to handle appointments and not schedule them only to come back a few minutes later to cancel that’s not cool and it what causes business to get more complaints

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Janice Leeds
, US
Feb 23, 2023 1:17 pm EST

Arrived for appointment (scheduled 6 months ago) and was told it was canceled because I owed a balance. I never received a call or bill. Also was then told by Office Manager that I had a zero balance. In addition, I had also called 2 weeks before to confirm because I had a conflicting appointment for the same time (which I canceled so I could make my dental appointment). Totally unprofessional that I never received a call about my appointment and the fact that I had confirmed it 2 weeks before. This is no way to operate a business.

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K
4:50 pm EDT

Aspen Dental - Dentist

Wish I didn’t have to even give one star. The dental hygienist and dentist were horrible. I went in for a tooth extraction and to talk about a partial in that order but these two women were the most vile. You walk in and get swooped up by all these X-rays then have someone come in and tell you that you need 6-8 of your teeth pulled that are still good and not bothering you. After I started crying and told them that they were not going to pull good teeth. They walked out after I didn’t agree and wouldn’t pull my tooth that I came there for and said they didn’t have time. I called today and was sent

To the office manager that wouldn’t listen to any of my concerns and told me they preformed these X-rays and my insurance would be billed. I’m so pissed with these 3 women. I was in pain and couldn’t eat and they wanted to do all this root scaling and rinses and tooth extractions and never said anything about my tooth that was hurting. No compassion whatsoever. I PULLED MY OWN DAMN TOOTH. Now they’re charging my insurance for all this crap I didn’t ask for and I can’t go to a real dentist to get seen about. They are crooks and heartless and I should have listened to the reviews. Don’t waste what little bit of dental insurance you have on this scam

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12:11 pm EDT
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Aspen Dental - Being harassed by two employees

I hope you feel so good about yourself right now! I hope you get off on making people feel small as [censored]. Especially YOUR family. You gone talk [censored] about your own brothers children, and also talk [censored] about their mother. You got a special SPECIAL place in hell. What a great Aunt you are. ESP none of your brothers kids [censored] with you now. Just know that God himself doesn't let anything go. Call
Me an angel from hell 😈

You worry about ur [censored] [censored] son. Just like the streets... I'm glad me trying to kill myself on Christmas that's every year for it info I deal the best I can so [censored] u

Look I don't know you but you need to [censored] off. You have no idea what kind of person, friend, or mother Tyna is ... she does everything for her kids and puts herself on the back burner everday! How dare you disrespect her integrity and how she is as a mother. [censored] you for even trying to bring her down. You want to say how good of a person you are and how awful she is [censored] look on the mirror! Putting down someone who has spoke about killing herself bc of the hurt she has in her heart! Who the [censored] do you think you are ...nor a decent human being I know that much. You have no idea what she goes through and how she feels so keep your ducking mouth shut

[censored] go kill yourself u ain't [censored]

This is text messages from Khrystyna Benjamin in your Dothan Alabama Branch. She also had a drug case and the manager of that branch bailed her out of jail. I'm going to use this company. It's also a friend if hers who work their but I don't know her nane. She keep texting me late at night with these messages as well. Her phone number is( 334) 618-7919 she is a white female and called me a black [censored]. This mostmy happening while they are at work. If you don't do something soon, you will face serious concequese

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