Ashley Furniture Homestoretempurpedic mattress and adjustable base

R Dec 11, 2018

Purchased bed and base from Ashley store in New Jersey . Delivery people refused to take my old bed and gave me the wrong adjustable base . Called store told me to call customer support and also gave me a number to pick up old bed, it was a local habitat number . When I called the store back, because of caller I.D. they did not pick up the phone !! Who does this ? The mattress I purchased is a tempurpedic and it is not comfortable at all. I end up sleeping on my couch because I am in so much pain in the morning . Called customer service and the store directly . I just keep getting lip service from everyone . Can't return the base and will have to pay up to $500 to return the mattress . Why are companies like this still in business?

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