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Arvato AG Complaints & Reviews

Arvato Digital Services / Free Windows 7 Upgrade

Br

I purchased an HP laptop computer from NewEgg.com on 8/17/2009 under the "Free Windows 7 Upgrade" program. Apparently, HP contracted with Arvato to handle this service. Within a week of Windows 7 arriving in stores, I dutifully submitted my information, including a $12 fee and proof of...

Arvato Digital Services / Failure to provide service

Ca

What a complete failure in customer service, distribution, and other issues. I have had an order in to avrato for the upgrade since june. They sent the order to a wrong address, since then they placed a new order for me. 47 calls, 34 emails later I have not received the Windows 7 upgrade yet...

Arvato Digital Services / Scam

Ha

I bought a new notebook PC from HP. It doesn't matter how much it cost, but it did cost more than an average consumer's laptop. The Windows 7 upgrade was guaranteed. I was surprised when I found out that it wasn't HP that did the Windows 7 upgrade order, but it was some...