ArtsCow Customer Care Service


Unit 911, New City Centre 2 Lei Yue Mun Road
Kwun Tong
Hong Kong

Customer Support Phone Numbers

Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
United States Address
10685-B Hazelhurst Dr. #10977, Houston, TX 77043, United States

ArtsCow Complaints & Reviews

Artscow / buggy

Dec 11, 2017

This website is overwhelmed by photos and animated pictures, maybe that's why it's so terrible glitchy. I have been trying to place my order for three days and haven't succeeded yet. I tried to order from four different devices and every time the situation is the same. on the last step...

Artscow / don't deal with them

Aug 29, 2017

I ordered presents in June for my mom's birthday in August knowing how e-shopping may work sometimes. But it never arrived. For some reason they also never give tracking numbers, so you never know where your order is or whether it was shipped or not. I called their CS and they said that my...

Artscow / Bad service and slow delivery

Jul 18, 2016

Made an order and received it only about three months later! All these months I have been in contact with ArtsCow and heard nothing but empty promises. I've tried many times to cancel my order but they did not let me and I had no other choices just to wait. When I received it I was not happy... / We got photos of completely strange person

Sep 03, 2015

It was terrible. About a month ago, we have ordered from the company We were shocked that the staff mixed the orders and has sent us completely wrong photos. These photos belonged to another person. We returned them and paid for the return on our own. But the staff did...

Artscow / Fail to deliver

Apr 10, 2015

purchase special get 4 of anything for $20. Did 20 pouches with company logo on it. paid $60 with free shipping - per their support and website their order takes 7 to 9 days to process then another 7 to 9 days for airmail from China. Currently it's been over a month and I've not... / This seller is scammer and impossible to get refund

Oct 28, 2014

I placed order on the website I got the confirmation info, but the seller old me to wait for 3 weeks. After this time, I haven’t received my order, and when I contacted the seller, he told me that they had some problems. He advised me to wait more, but after a month...

Artscow / Cheap crap / ripoff!

Jan 04, 2013

I ordered a canvas print, and after waiting for more than a month, a tiny little rolled up piece of photo paper came in the mail. No wood frame, not a canvas photo, just a rolled up canvas print. I'm disgusted that I spent time and money on this worthless crap made in Hong Kong. Thi... / failure to deliver product fraud


Placed order in November, emailed 3 times, no reply. called their so called 877 customer service number, nothing, cant even leave a message. plan to contact the attorney general in humble tx (us headquarters) and file with them. there are many complaints from people getting ripped off... DO...