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customer service
The ardenes in campbell river B.C, has one of the worst customer service i have come across. Very unfriendly staff who do not aknowledge youre even in the store. They will make some kind of eye contact, but no greeting what so ever. This happens every time im in the store and its very unwelcoming. Something needs to be done. Either more customer service training or new friendlier employees who can actually do their job properly.
Terrible quality
So I bought this boots at Ardene store on Albert st in Regina/ SK they had the products with 70% discount/ final sale. And the policy is no returns or changes. But nobody never told me that the product would not last more than 5 days.
I went to the store and even showing the recipe and the shoes conditions, the sales person did not change it due to the policy. This shoes got damaged in the same week that I bought (so today were 7 days after the purchase)
I am very disappointed with this store even because this same boots are sold in the another #Ardene stores by the normal price. I refuse myself of buying something even with discount or cheaper that will not last...
I am not buying nothing anymore from #Ardene... and I will make sure that all my friends do not spend money on this store when final sale or discount because if they are unlucky like me they will have lost money and the product. I never saw that in my life. For while I consider Ardene the worst store that I ever went...
Thanks for the worst product ever!
Buy one get the second 50% off
I went to Arden's and bought a pair of boots at full price $45.50 and a pair for my other daughter at $24.50 and got then @ 50% off so I paid $12.25 plus tax, I got home she tried them on and they were tight on her toes, So the next day I went back to Arden's and picked up a pair right next to the boots I bought they were the same price same style just darker in colour and a size bigger when I got to the till I was told I would have to now pay full price, I started to read there receipt It said noting of the sort . The sales lady would not give me back my money or the boots in the bigger size, she hand me a gift card for their store for 12, 25+tax and she also keep my original receipt ( I brought back the boots with the tags still on and the original receipt and bag, and I tried to exchange them the next business day
I am English speaking, and when I call this office they are only speaking in French. If they offer services in English, I am unable to understand if they are saying so. So, we should have these services available in both languages, considering Canada is a Bilingual country.. Thanks.
Not even a week i bought my shoes and they are torn from behind i need replacement for my new shoes
Not worth the money kindly do something
I need replacement for my product
About Ardene Holdings
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For more information, you can contact Ardene Holdings directly:
- **Phone:** +1 (866) 322-4442
- **Email:** websupport@ardene.com
- **Address:** 2575 Boul. Pitfield, Montréal, Quebec H4S1W8, Canada
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Overview of Ardene Holdings complaint handling
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Ardene Holdings contacts
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Ardene Holdings phone numbers+1 (866) 322-4442+1 (866) 322-4442Click up if you have successfully reached Ardene Holdings by calling +1 (866) 322-4442 phone number 0 0 users reported that they have successfully reached Ardene Holdings by calling +1 (866) 322-4442 phone number Click up if you have UNsuccessfully reached Ardene Holdings by calling +1 (866) 322-4442 phone number 0 0 users reported that they have UNsuccessfully reached Ardene Holdings by calling +1 (866) 322-4442 phone number
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Ardene Holdings emailswebsupport@ardene.com100%Confidence score: 100%Supportinfo@ardene.com79%Confidence score: 79%support
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Ardene Holdings headquarters2575 Boul. Pitfield, Montréal, Quebec, H4S1W8, Canada
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