AMPM.com
reviews and complaints

I see changes have be made when it comes to purshasing a cup with just ice, too my surprise i had to pay full price. And if that wasnt enough i learn at the next stop at in arco ampm to get more ice with my cup of ice i had already purphase i was told i had to paid full price again for just ice...what a sad situtation for a customer to come in and paid for price just for ice. I use to work as a manager for arco, and the customer were the most important thing to me, and i knew they were the ones that would bring profit and a smile with happiness to the store knowing someone did something for them other than just rob them of money.

I tried to purchase a pack of Marlboro cigarettes at the price they had posted on 2 signs above the display. The store clerk told me that was an old price and ripped down the sign...the other sign was still there. I told him that by law he was supposed to honor the price posted. He then ignored me and helped another customer. I waited, and repeated that I wanted them at the price posted, and pointed out the other sign still there. He ripped that down also. He told me he wasn't going to sell them for the price posted and tried to ring them up at another price. He said he doesn't know anything about the law... he also doesn't know anything about good customer service and suspect he doesn't care. I told him that I was going to make a complaint.

This is pretty trivial - I go to the corner BP AM/PM daily. I purchase 100 oz of coffee in an AM/PM cup, for my husband and I to share throughout the day.

This is also where I purchase gas, cigarettes and beer on a regular basis.

Every couple of days I take a out a small donut bag with sugar and creamers from this "Convenience" store so that we can put it in the coffee that we've purchase daily from this AM/PM.

We were advised that we must add all of our sugar/creamer while we are at the store. Considering I use splenda, my husband uses sugar, he likes a certain flavor creamer, I prefer another - combining ALL of it there into the 100 oz container, is NOT convenient.

Nor is it convenient for us to leave with 3 or 4 sugars and creamers for 100 oz of coffee.

When I called the corporate consumer affairs center about the lack of consistency from one AM/PM to another, I was advised that each individual franchise can make those limits. They then compared themselves to a McDonald's Franchise!

I indicated the correct comparison would be with 7-11. However, the point was mute, since the BP consumer affairs dept does not comprehend branding recognition.

Good Luck BP with that gulf thing - My prayers are with all of us who have bigger issues with you than how much sugar and creamer you'll dispense.

Im new to clovis and I went to the gas station and by accident entered the wrong way and the cashier looked at me with digust and with my hand a gestured that I was sorry. as I went to go pay for my gas the cashier she started going off on how a car almost hit me for going the wrong way. I told her oh I know sorry and that I appologized to the other driver, but she just kept going on and on and I told her once again to please stop already that I appologized. She turned around and handed my money back and I told her what she was doing and she did not say anything, I asked for her managers number and she would not give it to. told her I would get her manager numbers later. So I left. What kind of customer service is this for this lady to keep telling me on and on and scolding me after I have appologized and getting in my face, and for turning me away as a customer. I am sorry she is unhappy there and also word to the wise its not smart to smoke outside around gas as she was.

I thought cool I can get gas here at this gas station on brookhurst and cresent on the way home. Boy was I wrong. I walked into the store to pay for the gas I wanted and the person behind the counter (Erica) totally ignored me and decides to fill up her register with the rolls of coins and talk to the other employee (Gabby) instead. So I got mad and left. IF IT WASN'T FOR THE CUSTOMERS, THEY WOULDN'T HAVE A JOB. I went to the other one down the street out of my way and they were way nicer. Euclid and La Palma.