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Arboretum Oaks reviews first appeared on Complaints Board on Oct 7, 2009. The latest review Rude and unprofessional management was posted on Oct 7, 2009. The latest complaint Rude and unprofessional management was resolved on Oct 07, 2009. Arboretum Oaks has an average consumer rating of 5 stars from 1 reviews. Arboretum Oaks has resolved 1 complaints.

Arboretum Oaks Customer Service Contacts

9617 Great Hills Trail
Austin, Texas
United States - 78759

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Arboretum Oaks Complaints & Reviews

The complaint has been investigated and
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Resolved
Arboretum OaksRude and unprofessional management

The only way I'll renew my lease at this place is if they hire new management. It's like the deaf leading the blind here. It amazes me how slow and rude they are! The assistant manager acts like she's a high ranking CEO hence her snotty attitude. She needs to be reminded that she's running a bottom tier, outdated apartment complex. There is poor communication between the staff members. They have this "don't push me around" attitude. I suppose it's more difficult for them to follow through on their work, considering their low IQs. The management will only be nice to you if you let them walk all over you. It's all women and it seems as if they're gossiping about tenants and each other. It's like pulling teeth to ask them to do their job. I've never been treated so rudely and disrespectfully as a tenant. The only pros are the affordable rent and good location. The maintenance guys are nice as well. This place would be ideal if it was managed by a more professional and courteous staff! Please look into other rental options, this place gives me a headache.

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