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Aramex International / shop&ship delay

hello,

hello,
kindly be informed that the following shop&ship shipments AWB [protected], [protected] are being held at customs for two and half months, each time I contacted the customer service they promised to release them soon although I have supplied them with all the required documents for clearance, now I just can't return them to the United States because the due date of returns of the goods has passed, these two shipments worth nearly 1000 USD, and im afraid that they could be damaged the customs ware house or they are forgotten by aramex clearance department
kindly be requested to resolve this issue because aramex shop&ship Cairo wont help any more
regards

thank you
amr Refaat
tel :[protected]
email :[protected]@tedata.net.eg

Aramex International
Aramex International
Aramex International
Aramex International
Aramex International

Am
Sep 11, 2019

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