Applebee's
reviews and complaints

I came to the Applebee's in Saint Louis mo on west Florissant located in north county St. Louis. Well I'm actually here now as I write, I am so upset with the service! First of all it took about 15 before our server came be she didn't even come a host did then she never said her name we never got refills and our food took at least 20 mins and our mozzarella stick was still cold, at this point I ask for a manager the manager never came instead she sent the server back out to give us sliver wear 5 mins after our food came! I am so upset our family outing spending money and still have to go somewhere else and eat! Applebee's please they need to do much better!

When i first arrived no hostess after 5 min we found our own table then we waited another 10 min to get the waiter to come over after we complained to hostess then our food arrived and no silverware i was so upset i did not bother to order but my sister loves your food and we remain we complain and we were given a 10% discount it was our first time going to that location we go to river view location about 3 times a month
check#[protected]
publio escoto
publio.[protected]@yahoo.Com
1020 east 15th ave tampa fl 33605
[protected]

This is experience is far more too dramatic for me. The racism and stares from the host we're so overwhelming for my family and I. I have children who I teach and tell regardless of color or race, treat people with kindness. My children were so upset, hurt, and crying. I visited the Bloomington location, and never will I or recommend anyone going there!

On August 30, 2019, I was visiting family in Georgia. We decided to go to Applebee's for the night. This was a party of five. As we were waiting for two of the parties, the server never ask us if we needed anything. When we did get her attention, we were finally able to order our food and drinks. By that time everybody in our party was in attendance. She did return to check in but not until we had to ask the hostess to get her for us several times. We had to go to the bar area to order another drink because she already gave us the bill. Then when I ask her a questions, she was very short and direct where we did not want to deal with her anymore. Our bill for the evening was $122.07 which was not a problem at all and our food and drinks was delicious. This was my 1st visit to this particular location(1925 Scenic Hwy Snellville, GA 30078) but not to Applebees in general. I have never been treated so unfairly and if this is how your employees will be treating their guest then I will not be visiting Applebees again.
Diane Jackson
My email is: [protected]@yahoo.com

On 9/7/19 at 8:05 i tried to order food on line from applebees in roseville michigan, i was having problems, so i called the roseville michigan applebees to place my order. I ordered the three cheese chicken penne and i asked her to customize my protein, i wanted to add the steak instead of the chicken. They offer steak or sauteed shrimp. Like their web site does ask you if you want to do. And she told me that they dont do that and never have.
This the fourth time that this has happened.
Then i told her that they have done it a few times before when i ordered it one line.
Also last month i went there for a carry out, i asked for the thing and i was told the same thing, no we do not do that, i got upset and asked for the manager. The manager came to me and said no we do not offer it like that, so i asked her if i could show it to her on applebees web site,
she said yes please show me. And i showed it to her, she said that you right and told them to make it with steak instead of the chicken and that it is an up charge of $2.99 for the steak. And when i go to the applebees in warren michigan on van [censored], they do it with no problem, i would love to get it like that from the roseville applebees.
I would like the roseville michigan applebees to be informed about it.
And maybe offer my wife and i a free dinner, for missing our dinner tonight, thank you, john la valley 26271 fernwood ros/5652eville michigan 48066, phone number 586/945/5652

Hello my name is Justin Ramey. It was Friday night and I had got got off of a sixty hour work week. I was tired and hungry with a selection of food locations to attend. I choose Applebees's thinking that this would be a great place to relax and unwind. I ordered a Shark Bowl for my Drink, which was Excellent, then I ordered the Salmon with Broc, and mashed potatoes, which also was pleasing to my pallet! After my dinner I ordered a Samuel Adams Beer. I thought to myself this all was good, I felt really relaxed at Applebees after working 60 hours on my job. I wanted to treat myself to a place of peace and i just wanted to relax. Well after my $50.25 bill i gave my waitress a $20.00 tip. I am sitting there in peace all by myself in peace at my table only to have Jennifer (A manager) to tell me that i had stayed there to long and that i had to leave, I was thinking to myself I wonder what the desserts taste like, however i had to go because i was being forced out of the place. It gets worse as I am leaving two state troopers of PA approach me and they know my name, as they call it out loud in front of everybody now watching me which made me really embarrased. The managers called the state police on me for no reason at all and i was so offended, because of that moment i will always be afraid to choose applebees as a place to relax and unwind, and i will never spend another dollar with Applebees and I will tell all of my friends to do the same as well until I see some justice for the unjustice that i was caused associated with Applebees and the management team on Friday night, 9/06/19 in Selinsgrove PA.

I placed an order online for a 7:10 pm pick up. I arrive at 7:20 and had to wait 20 minutes for someone to come take my payment. My food was just sitting there. When i finally got someone to take my card for payment she #1 charged me 47.06 for my meal that clearly says it costs 39.22 #2 she charges my card twice. When i question hee she doea not know why it is that much maybe my card included tips. It has never done this. I think the waitresd includes her tip in my payment. I would like a refund. The second payment came back to my card in about 10 minutes but i was over charged. I have the receipt and the charge to my card if needed. I will also call thw restaurant suring business hours and i will be disputing this charge with my bank. This happened at the Applebee's in Anderson SC.

We were a party of six at an Applebee's in Eugene ore! It was the worst service we've ever had! We ordered our drinks and water about 10 minutes later our waitress came back with our our drinks and No water! No silverware on our table or napkins when our appetizers came! She left again for another 15 to 20 minutes. She finally takes our order and someone else delivers our meal! Never came back to our table ! Finally call the bartender over to try and get boxes and a bill! Wow never eating at Applebee's again . I used to love going !

I was fired for failing a random drug test. I don't see how that's fair when I got the weed from my manager Sylvia Lee boyfriend in Warner robins GA. She assured me that every thing was gonna be ok. She even asked me to take the test like she was going to make sure I didn't get fired. She comes to work high every day. She's our boss and that seems to be ok with corporate. Applebee's is a unfair unjust company. I wouldn't work for them if I was you.

I was there on Wednesday with my friend drinking on the bar section we were the last one to leave then I when to the bathroom and I was looking on my wallet to see how much money do I have to leave the tips but I was using the restroom and I put it on the toilet but when I finish using the toilet I forgot to grab my wallet and when I was home I call the manager to go and pick up my wallet but she told me it was nothing there then I go the next day and told her that I wanted to look on the cameras to see who was the last employee go go inside the bathrooms right after me and she told me she was not gonna do anything because she dont want to and I had my social security number card and my green-card to be legal in these countries and my rent money now i don't know what else to do because I try to call the corporation and tell them to do something because if nobody else was inside the restaurant only employees they need it to take it to the office and hold it for me not steal it and I want you guys to do something it was the Applebee's in 1041 admiral Callaghan LN Vallejo California the one right next to home depot. The manager was hella rude she don't even try to help me she don't even care about me telling her my situation my name is Jesus please call me back [protected]

My name is Donald Wyatt who was not given a fair opportunity for employment. I was told I was to get a shadow interview and was lied to by a Ryan Hickle and a Lora Nelson that they stated that they tried to contact me for that interview. I was not sent a email about it or was not called or texted to do the interview. Lora said otherwise. Ask them for the proof that they did and they will not have proof that they did. My # is [protected]. My email is Donald.[protected]@ymail.com. Lying is not acceptable to me and should not be by Corporate. I waited two week for the reply and gave up other opportunities for employment. In other words, they cost me money. Plus a job prospect. That is damages to me. Sincerely, Mr. Donald Wyatt

Hi,
I am submitting this complaint since I feel this issue is beyond what a patron can tolerate. Applebee's is awesome. Unfortunately the Attleboro MA location has been plagued all summer so far with poor air conditioning. It's not just an isolated event. It's been up and down since it got warm. I have reserved myself to just not go until it's colder. There is a 99, Friday's, Ruby Tuesday and Arugas right down the block where you freeze like your supposed to. Real shame since the new menu changes are attractive. I feel a corporate level of maintenance has to be upheld.

Good day..My daughter, Kami Parson was until yesterday an employee at Applebee's at 3690 Cascade Road, Atlanta, GA 30331. She called me around 7:15pm because the manager had cursed her out and told her to get the f**k out. On Sunday, she explained to me that the tablet she uses for UberEats were not working properly so when she reported to work on yesterday, the manager Doug, (would not provide last name) told her that she had broken it and she denied breaking it. He told her that he was going to pull the video from Sunday night. He then went on to say that nah, I ain't pulling no video and told her to get the f**k out. I went into the facility and asked for him and I asked him very nicely if we could sit down for a minute so we could discuss what happened. He told me that he didn't have time and I had to take it up with my daughter. I asked him did he say those words to her and he just hunched his shoulders and told me to talk to my daughter. I then asked him, so you can't talk to me at all and he stated no, talk to your daughter. I informed him that I would be contacting corporate because he was very unprofessional. As I was talking to him, the other servers were observing what was going on and one mouthed to me, yes he did..indicating that he did say what my daughter said he did. NOW, she has been working there for the past three months, putting herself through school and trying to be successful. She has never had any disciplinary actions against her, always on time and always working double shifts. I would like to file a formal complaint against Doug, who would not give me his last name for the following reasons:
Wrongful Termination: He fired her for no particular reason and he did it in a very unprofessional manner. She indicated to me that her peers were there and it was very humiliating how he was shouting and yelling at her for no reason at all. And then, to tell her to get the f**k out, crossed the line.
Creating A Hostile Work Environment: He is making it impossible for her to work there and be the best she can be. Always yelling and screaming at her for no particular reason. And furthermore, he has other employees that he can and probably will inflict the same behavior on them. He need sensitivity training and how to conduct himself as a manager.
Belittling Employees: Now, it is one thing to reprimand an employee and it should be done privately, not in front of all the staff and customers in the restaurant. He clearly humiliated her and she was on the brink of tears.
Our young people need our support and when they are gainfully employed, they look to managers for assistance and guidance. It is obvious that she did not receive that from him. I would like to have her position reinstated. She was fired unjustly and without precedence. I also recommend that the managers at these facility, that hires a lot of young people, take sensitivity training so they can properly and rightfully make decisions about hiring and firing. I will be following up with you in a couple of weeks and if nothing is resolved, I will file a complaint with the local EEO office. This should not be tolerated at Applebee's nor any establishment and it pangs me to write this letter but this is the second time she has complained about this manager, nothing was done and I feel the need to let corporate know what is happening at this particular establishment.
If you need to contact me, my name is Tammy Parson, my daughter is Kami Parson and my number is [protected]. My email is [protected]@aol.com.
I thank you for your time and assistance and look forward to hearing from you in the future.

The Applebee's in Fairfield, OH, 45014, does not carry white zinfandel wine any longer. When I asked the waitress, she said she did not know why. I thought EVERYONE had white zinfandel wine. The waitress suggested a wine that was $9.50 a glass (which I thought was high), was not on happy hour and I didn't even like it. I would appreciate you seeing that white zin is again carried at this Applebee's.

Thank you

Sandy Ricker
Fairfield, OH 45014

[protected]@gmail.com

I got about four bites into my Mac and cheese and found a very disturbing site. There was a dead fly, that clearly had been in there for a little while due to the condition the fly was in. I was unable to tell my server because my boyfriend wiped it off my plate and onto the floor and offered to trade me plates. But I was very disturbed and lost my appetite and almost had a melt down. Will not return to Applebee's in Burlington, Iowa ever again.

On 06/14/2019 I over heard some employee's have conversations of getting their job position with false paper document. One employee was recommending another worker to bring in new candidates to be hired, that they do not do E-verify and if they do not have a permit to work in the United States, it would be easy to work around it. I did not make any comments or brought it to anybodies attention. My only concern is that it's extremely hard to believe that apple bee's hires people with no permits or valid socials. I've been attending this location for years (Applebee's 555 Saratoga Ave, San Jose, CA 95129) and to hear the company is hiring illegally, that's a big disappointment I hope actions are taken, their is a lot of identity theft.

Today I went for lunch at the Apple Bee in Jamaica and was treated so Proffesional by my waitress. I had order before the customers at the other table and they order the same food. When I was ready to pay, she came and placed the receipt over on the machine for credit card. After she gave me mine, she went to the next table with the black folder with her receipt. Even though I felt she was treating me unfairly I gave her a tip. I will never go there again. Apple Bees Jamaica Avenue

We just had a harassment meeting we alll including management had to sign a paper over it and the Same day Kim (our gm) followed me around all day nagging and just saying things to me I kept telling her I didn't want to talk right now that it's not the right time I was working fry side and was busy I also have a employee who reached out to me after I finally had enough and told Kim to take her job and shove it and told me that she seen it all form where Kim wouldn't leave me alone her name is Dolores Gilman also known as dolly it's not fair that we get punished and they walk free of it

Web site from Aug 2018 said free entree on b.day, local free on b.day web site also said this.. not here in Seminole Florida.Free dessert was given. No choice just given freezer burnt shooter.Web site shows chocolate brownie and ice cream. Oh there was an ad on table for strawberry lemonade. Not offered at the Seminole location. The restaurant was dirty.1/4 inch dust on eye level fire alarm. Karen G.

Rude and disrespectful "service" from miserable bartender (Helen) who was supported by the manager "Kim" who embarrassed me and told me I had to leave because she wouldn't listen to my complaint and accused me of "making a scene" which I absolutely was not, the bartender(Helen) apparently doesn't like me but that is no excuse for the poor service I got.