The complaint has been investigated and
resolved to the customer's satisfactionResolved A.P.M.I.P., Govt of A.P. — PAN CARD RETURNED DESPITE EVERYTHING O.K.-Dereliction of duty and reckless behaviour of Expressit Logistics Worldwide Limited courier company staff
resolved to the customer's satisfaction
I am VIJAYASARADHI BANDLA. I applied for PAN CARD in Sept-2009. My PAN CARD was processed and PAN number AUXPB6737E was alloted to me. The PAN CARD has been dispatched on 07-Oct-2009 by Expressit Logistics Worldwide Ltd. courier vide airway bill no. [protected]. But I have not received my PAN CARD till date [protected]). I verified my PAN particulars in the net and found that my PAN CARD was returned to NSDL due to wrong address. Then I went to EXPRESSIT LOGISTICS WORLDWIDE LTD ofiice in NELLORE (AP) for knowing the truth.Where I found astonishing aspects.They are:
1) I went to EXPRESSIT LOGISTICS WORLDWIDE LTD ofiice, NELLORE at 5PM on 21-10-2009 and found that the office closed.
2) I enquired with the near by shop keepers, they said that the office opens only twice or thrice in a week and they are disgusted with the customers of EXPRESSIT LOGISTICS WORLDWIDE LTD for giving answers as the office of EXPRESSIT LOGISTICS WORLDWIDE LTD hardly opens twice or thrice in a week. Then I collected the address and phone no of the supervisor of EXPRESSIT LOGISTICS WORLDWIDE LTD ofiice and with greate difficulty I went to his house and found that he is sleeping.
3) I shew my ADDRESS PARTICULARS, PIN COAD, PHONE NUMBER etc., and asked him why my PAN CARD returned undeliverd despite every thing is OK.He talked very recklessly. I was astonished and hurt with the behaviour of the supervisor of the EXPRESSIT LOGISTICS WORLDWIDE LTD ofiice in NELLORE of AP.
4) I found it is hartening that he is having nexus with some local PAN AGENTS and he is delivering the PAN CARDS applied through those agents only by collecting money and he is simply returning the PAN CARDS applied through others.THIS IS THE REASON WHY MY PANCARD AS WELL AS SOME OTHERS RETURNED UNDELIVERD DESPITE EVERYTHING IS OK.
5) His name is S.JANARDHAN. Mobile:[protected];[protected]
6) I request the authorities concerned to take stern action against this unscrupulous elements.