Menu
AN & Associates
AN & Associates Customer Service Phone, Email, Contacts

AN & Associates
reviews & complaints

an-associates.com
an-associates.com

Learn how the rating is calculated

1.0 193 Reviews

AN & Associates Complaints Summary

1 Resolved
192 Unresolved
Our verdict: If considering services from AN & Associates with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for AN & Associates has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of AN & Associates. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AN & Associates reviews & complaints 193

Sort by:

Newest AN & Associates reviews & complaints

ComplaintsBoard
V
1:06 pm EDT

AN & Associates bird bath fountain

I ordered the bird bath fountain and when I received it I was missing parts. Also, the directions on how to put it together were horrible. I wanted to get the missing parts and to use the fountain, but in the meantime my grandson has fallen against and knocked over the bird bath and it broke. Now I could not use it even if i wanted to. Please contact me and I will let you know how to reimburse me. [protected], my name is Vicki Smith @ 1132 Lohoff Avenue, Evansville, IN 47710

Read full review of AN & Associates
Hide full review
ComplaintsBoard
T
12:43 pm EDT

AN & Associates water jet cleaning solution

I got the Jet but not the Free Bonus Water Jet Brass Fan Tip.I only have a Tip that puts out av strean the size of a standard pencil This will not do it would takev forever to clean a deck or do siding I would like the company to send me a tip so I can do the job properly

My name and mailing address is:Terry Lillicrapp

135 Stoney Bank Rd.

Glen Mills, PA 19342

Read full review of AN & Associates
Hide full review
ComplaintsBoard
C
1:18 pm EDT

AN & Associates ios wireless headphones

I have sent 3 emails, one on 4/18, one on 4/20 and one on 4/25 seeking information regarding a refund for my iOS wireless headphones, order #112043. I called both of the customer service numbers that the AN &Associates Co. Inc. website said to call and both were disconnected. I am sending both pairs back for a full refund as the red set was damaged upon arrival. There was no return packing slip nor an address on the website. I need an address for returns.

Read full review of AN & Associates
View 0 more photos
Hide full review
ComplaintsBoard
A
9:51 pm EDT

AN & Associates travel adapter hasn't arrived yet, it has been just over 3 weeks.

Hello, I ordered your travel adapter on 4th April. Do you know if it is on it's way yet? My trip overseas starts soon and I had hoped to have it by now. Here arre the details for you. Please respond, so I know whether to buy another one or not. I am looking forward to receiving it. Thank you.
Lizi Reese

4/04/2019 05:23:57 PDT
Transaction ID: 5J940593B9392361J

Hello Lizi Reese,
You sent a payment of $36.94 USD to AN & Associates Co. Inc.
(paypal@perfecttraveladapter.com)

It may take a few moments for this transaction to appear in your account.
Merchant
AN & Associates Co. Inc.
paypal@perfecttraveladapter.com
800-400-0388 Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
Lizi Reese
17 Kotare Lane
RD 1 AKAROA, CAN
7581
New Zealand
Shipping details
The seller hasn't provided any shipping details yet.
Description Unit price Qty Amount
$36.94 USD 1 $36.94 USD
Subtotal $36.94 USD
Total $36.94 USD
Payment $36.94 USD
Payment sent to paypal@perfecttraveladapter.com

From amount $56.75 NZD
To amount $36.94 USD
Exchange rate: 1 NZD = 0.650883 USD

Invoice ID: #[protected].1

I

Read full review of AN & Associates
Hide full review
ComplaintsBoard
P
1:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AN & Associates anti snore head band

I finally received the band yesterday after weeks of waiting. It doesn't work and I want to return it, but there was NO information about anything on the package. I cannot use it because it requires 2 hands to be placed on head and I only have full use of one hand. My name is Patricia Barber, 130 Tatum Drive, Middletown, NJ 07748.
I'd like an RMA # and I'm not waiting another 3 months to get it.
Thank you very much, Patricia Barber

Read full review of AN & Associates
Hide full review
ComplaintsBoard
H
3:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AN & Associates solar bird fountain

Dear Sir/Madam, I ordered on April 2nd a solar bird fountain which I was delighted to receive today. Unfortunately, the connecting head and nozzles are missing. I checked web sites and found that these items are in a single package. Could you please forward them at your earliest convenience.
Regards,
Hilary Duignan
Transaction ID : 9FX44367AW9180230
Invoice: # [protected].1
Unit 302/ 17 Riversdale Road, Hawthorn, Victoria, Australia, 3122

Read full review of AN & Associates
Hide full review
ComplaintsBoard
G
1:35 pm EDT

AN & Associates smart brella umbrella

I ordered two Smart brella umbrellas - one pink and one purple. They FINALLY arrived but the pink one is broken and no paperwork or instruction on how to return defective product. Based on all the current complaints I read with no action taken, if I do not receive a response within the next week, I will file my complaint with Pay Pal to get my refund.

Read full review of AN & Associates and 1 comment
Hide full review
1 comment
Add a comment
N
N
NanaDean
, US
Sep 05, 2019 10:47 am EDT

DO not rely on PAY PAL to do anything for you... The cost to return to their Canadian address with tracking will cost more than your refund... This is a company shipping direct from China and counting on that to keep your money

ComplaintsBoard
R
1:11 pm EDT

AN & Associates active back brace

I have been waiting for my order#2914 for a back brace. I have not heard anything except more advertising. I have emailed company many times(since that seems to be the only option) to contact them. They sent a fake tracking number also which has not been updated since 3/05/19.They have been paid thru Paypal already.I have sent a notice to Paypal. I'm at my witts end and feel I have done everything I can think of.
The item was $39.95 and was ordered 2/26/19. I feel I have been scammed and want other people to be aware.

Read full review of AN & Associates
Hide full review
ComplaintsBoard
V
12:29 am EDT

AN & Associates reference order # 50550

Reference Subject order #50550

I ordered this item on 2/5/219 paid $ 33.95 with PayPal to AN @ Associates Co. INC. I have not received any Msgs, as to the status of my purchase. My efforts to correspond with the company have been unsuccessful. Perhaps I am doing something wrong.in any event I would like a update as to the status of this order (#50550). Please advise as soon as possible. Thanking you in advance for your attention and response to my query.

Read full review of AN & Associates
Hide full review
ComplaintsBoard
P
11:03 am EST

AN & Associates water jet cleaning solution

this product does not work. it took months to get it and now I can't use it. it has no paper work with it and no phone number or email address so I can't get in touch with the company. I would like a replacement that works or a refund.

My name : Patricia Englebert
Address: 670 Riverview Rd
Quinton, AL 35130
Phone [protected]

I would appreciate any thing you can do for me.
thank you

Read full review of AN & Associates
Hide full review
ComplaintsBoard
B
7:08 pm EST

AN & Associates wireless earbuds

Received the earbuds and they don't charge or sync together. I sent 5 emails and no response. Good thing I purchased them with paypal and they are assisting me in getting my refund. Shady company. * I wouldn't do business again with them.

Response from them-alternatively, we have talked to our manager about this issue and they have advised that we may provide you with a 20% off discount on our website if you decide to keep the items. Please advise, I can either process a refund for the cost of the returned items after you ship them back or provide you with a 20% discount towards your next purchase.

Please note that we do not return shipping fees nor do we cover return shipping fees. Please do not write a very high declared value as we do not accept freight collect.

Such bs!

Read full review of AN & Associates
Hide full review
ComplaintsBoard
P
11:43 am EST

AN & Associates recorder

I ordered this recorder Jan 16, 2019 and have received it. It was a gift for someone. HOWEVER it is not what the person wanted. Therefore, I NEED to return it.

How do I do this? Neither phone # that you have given for customer service is operable.

I ordered this through PAYPAL and do not want to be forced to open a complaint with them.

Please send me info on how to return it and a mailing label and to use.
Thank you,
Patricia Olsen
[protected]
My transaction ID - 9SD37612NG38276OY
9839 Canby Ave. NORTHRIDGE CA 91325

Read full review of AN & Associates
Update by Patricia Olsen
Feb 25, 2019 11:46 am EST

I have already submitted my complaint regarding how to return the recorder I received. As I stated I do not want to have to file a complaint with PAYPAL.
TRANSACTION #9SD37612NG38276OU

Thank you,
Patricia Olsen

Hide full review
ComplaintsBoard
N
7:27 pm EST

AN & Associates neck light for knitting

I ordered a set of 4 lights that were designed to wear around your neck for knitting and other hand work. They arrived withing 10 days. Batteries were not included. I tested them all with the same set of batteries and one of them does not work. I have no way of reaching the company except snail mail. Can anyone provide me with a phone number? or email.

Read full review of AN & Associates
Hide full review
ComplaintsBoard
G
5:49 pm EST

AN & Associates frog fountain

I ordered the solar powered frog fountain on January 3, 2019. I received the solar powered pump on February 10, 2019 but not the rest of the fountain. I have tried calling during listed business hours and always get a recording stating you are closed. My invoice # is [protected].1. I would like the rest of my order. If this isn't possible than a refund. I am expecting your response soon.

Read full review of AN & Associates
Hide full review
ComplaintsBoard
D
1:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

AN & Associates ws-858 karaoke microphone

I have tried several times to email you regarding the missing audio cable, for the MS-858 Karaoke Microphone I ordered.
I did get the charging cord but I did NOT get the audio cable.
This is the information advertised-----Package included: 1 x Microphone 1 x Charging Cable 1 x Audio Cable
I have called 905-448-8729 & it says it is not a working number!
I have called 800-400-0388 today Wed. Feb. 20, 2019 at 1:00 PM Eastern Time & it says you are closed!

I need to know if you are going to send me the audio card or if I should return it for a full refund.
Please let me know ASAP.
Thank you,
Dixie Olson

[protected]

Read full review of AN & Associates
Hide full review
ComplaintsBoard
B
5:06 pm EST

AN & Associates shower kit for bathing

I ordered a very nice shower kit for for bathing, for my wife, for her birthday. It took over 2 weeks for it to get here. She thought I forgot her birthday because it took so long to get here. When it finaly got here, the package was so small, I knew something was missing. The package read, "received in damaged condition, initials 16901." when she opened it, there was a hand-held shower head, but nothing else. This was not a cheap item, but I will have to wait till we get the invoice to see how much it cost. I don't know how much more information I can give you, but this was not a cheap item. Thank you for any help you can give us. I would prefer the rest of the order as opposed to a refund. Ben hall

Read full review of AN & Associates
Hide full review
ComplaintsBoard
J
6:38 pm EST

AN & Associates vhs to dvd

I purchased this Nov. 27, 2018. I never received my product until January 2019. I tried to use it and it is only for Windows 2000 xp, vista, win7. on the advertisement it was listed as Window 10 compatible and it is not. This thing cost 40.00 (I rounded). This product should not even be sold being that 90% of computers is now Windows 10. I contacted Paypal and started an investigation when I didn't receive it in a timely manner, but then didn't go through with it, when it arrived in Jan. I believe you should stand by your product and make this good. I bought in good faith. Either give me a refund through paypal or give me a product that works with Windows 10. My name is Jonnie Conley 63 Geneva Lane Chapmanville WV 25508 United States. My email: [protected]@gmail.com

Read full review of AN & Associates
View 0 more photos
Hide full review
ComplaintsBoard
K
4:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

AN & Associates returned item-received no refund

PayPal Credit
Make a PayPal Credit payment
Ship to
Karen Childs
87826 Limpit Ln
Florence, OR [protected]
United States
Category
Electronics
Transaction ID
63202056VX2552613
Return shipping refunds
Request return shipping refund
For more info See Terms
Seller info
AN & Associates Co. Inc.
[protected]
https://www.iscannerpro.com/
Invoice ID
#[protected].1
Purchase details
Purchase amount$68.94
Total$68.94

Read full review of AN & Associates
Update by Karen Childs
Jan 30, 2019 4:03 pm EST

ordered, delivered, declined at door, post office sent back to sender without opening, no refund.

Hide full review
ComplaintsBoard
M
11:34 am EST

AN & Associates heated gloves

This company took almost 2 months to deliver my order,
I only got a response from them when I involved Pay Pal in a complaint on my behalf
When the heated gloves did arrive they were Not what I had ordered
I was under the impression I was receiving the re chargeable USB battery operated gloves
NOT battery operated one's DO NOT ORDER FROM THIS COMPANY IF YOU CAN AVOID IT
Trying to get a refund
Mjanzer

Read full review of AN & Associates
Hide full review
ComplaintsBoard
N
9:57 am EST

AN & Associates socks from compression.com

Invoice #[protected].1 and transaction id, 998506474n836091j
I ordered a set of 6 compression socks on jan. 5, 2019. I have yet to receive them. Payment was made through paypal. I contacted my compression socks.com with this concern and received an automated response that they would get back to me as soon as possible. That was over 10 days ago. If I do not receive my order within the next 10 days, I will contact paypal and cancel payment.

Read full review of AN & Associates and 1 comment
Hide full review
1 comment
Add a comment
B
B
Beverly wendling
, US
May 03, 2019 5:52 pm EDT

i was charged from my bank a total of $33.27 for socks i didn't ordered and believe it or not the socks arrived in the mail and i still didn't order them. I am sending them back but want my money put back in bank.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact AN & Associates customer service

Website

an-associates.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with AN & Associates?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AN & Associates Customer Service. Initial AN & Associates complaints should be directed to their team directly. You can find contact details for AN & Associates above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about AN & Associates. Discuss the issues you have had with AN & Associates and work with their customer service team to find a resolution.