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1.0 193 Reviews

AN & Associates Complaints Summary

1 Resolved
192 Unresolved
Our verdict: If considering services from AN & Associates with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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AN & Associates reviews & complaints 193

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11:29 am EST
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AN & Associates I did not receive the products I ordered. Two waterfall incense burners

I placed an order for 2 waterfall incense burners on Dec 19 2020 and did not receive them. I placed the order through Free Ship Deal.com The order number is 294005 and I paid $48.93 for both. I sent several several emails and they have not responded. I would just like my money refunded back to my bank account. I wanted the items for Christmas but never received them. Thank You

Desired outcome: Refund

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12:25 pm EST

AN & Associates Kemei trimmer and boxili switchblade trimmer

I did Not order these and I need a return label. I have emailed them to the "contact" on the website and get no answer. I should not have to pay for something I didn't order and definitely not for the return.

This is fraud my sending something to someone that didn't order and charging them I have never even heard of this company nor these products!

Desired outcome: Credit and a return label sent to me.

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2:45 pm EST

AN & Associates Small polisher

Ordered on Sep. 1st 2020 received sand paper belts nothing else. Whenever I ask about my order I get same BS takes longer because of COVID-19 have been trying to get some answers for months this is ridicules. Want my order or $ back. Order %# 19432 why do I have to keep sending same information. Quit stalling and take some action. Want item I paid for that includes the machine or send me my money back and I will send back the sand paper strips.

Desired outcome: Item or money back .

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Jimmy Colangelo
, US
Jan 25, 2021 12:46 pm EST

I have the same story. Ordered a Small DIY Polishing Machine and belts on February 4, 2020 order # 17239. I have received the belts but nothing else. Told to expect delay in shipment. Any hope of getting anything?

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11:51 pm EDT

AN & Associates Small belt sander not received. Only got sanfoi b

Received few send in belts but no sanding machine

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12:56 pm EST

AN & Associates 2 adaptors

I purchased 2 perfect travel adaptors in the Spring of 2018. Never arrived until after I returned back to US from my trip to Ireland. I returned the 2 adaptors to your address and have not heard a word since. Adaptors were returned Sept 19, 2018. The cost of each adaptor was $36.94 not including postage
Maureen Miller
49 Mountainside Rd.
Warwick, NY 10990
[protected]@optonline.net

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11:11 am EST
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AN & Associates Washing machine cleaning tabs.

I saw the add on Pinterest for washing machine tabs and ordered 2- 5 pacs of the tabs. It tooks months to finally receive the product. When it did come in two separate packages it only had 1 unwrapped tab in each package, no receipt no instructions. I paid $19.99 per package of 1 tab. I want a refund. I am a senior citizen and I really can't afford it. I guess you can't trust anything anymore.

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3:31 pm EDT

AN & Associates Pants order

I am Joann Phillips owner at Pro Clean. The pants I ordered were suppose to be 34-36 waist these are 2 sizes two small! Not made for 34- 36 waist. They do not fit described order. I ordered 5 pair! I'm waiting as I will be returning these. Please forward your return instructions. They are for work. The fabric is incredibly thin. They will not hold up to the rigors of our work load here at Pro Clean. These are made so small they'll fit no one. I would also like my account credited for this purchase.

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9:56 am EDT

AN & Associates Iphone cas and reading glasses

I purchased my items on July13 2020 and today is September 9. I've sent several emails for a refund and I get the same message from Samantha. My total for the 2 items $34.89.

DONT ORDER FROM THIS COMPANY PRETTY LITTLE DEAL STORE

Q. Anderson
[protected]@yahoo.com

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2:44 pm EDT

AN & Associates Comfy shirts

I ordered a piece of clothing from Comfy Shirts, or shirtsinstyle.com. (Same "company")
After months of waiting for my tracking info I filed a complaint with PayPal. As soon as I did Comfy Shirts sent a "tracking number" to me saying it would be delivered. (Still estimating it would be weeks.)

The day before my deadline to advance the complaint with PayPal, I still didn't receive a shirt, so I advanced the claim in PayPal hoping to get my money back.

An & Associates somehow got a tracking number sent to PayPal saying it was delivered, which it wasn't, and PayPal closed the claim in their favor.

I'm in the process of working with USPS to get proof nothing got delivered so I can still get my money back. This company is a SCAM company.

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1:06 pm EDT

AN & Associates Comfy shirts

This company is a registered business in Ontario, Canada so they must think that they cannot be sued by Americans. I ordered 2 shirts for a total of $36.94. I thought I was getting a great deal. Little did I know that Comfy shirts had no intention of delivering these shirts. Their telephone number is bogus and so is their email address. Anybody who would like to join me in a class-action suit, please reach me at [protected]@hotmail.com.

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Cameron Zane
, US
Aug 27, 2020 2:36 pm EDT

They got me too. I don't understand how they get the bogus tracking number saying something gets delivered so PayPal closes the case in their favor.

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1:21 pm EDT
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AN & Associates Back support

I purchased a back support but it didn't come with any instruction how to use it. Hence, I couldn't use it. I called the tel nos. [protected] and [protected] and I don't get any response. The last no. 800 is not good.
What kind of business is this?
I couldn't get any help at all. Why would they sell a product that doesn't come with any instructions or guide?
It's been here and if I couldn't get a directions or instructions, please refund me the money and I will return the item.
Else,

Please send instructions or directions for this item that I purchased.

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9:00 pm EDT
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AN & Associates Solar fountain

I ordered a solar fountain and none of the attachments were included.. I therefore cannot use this product..
I did not receive the entire order.. Unable to get a response from them after numerous emails..

I want to send item back.. No sales slip was included..
Order was not complete..
Diana
[protected]@yahoo.com

Thanks in advance

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12:35 am EDT
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AN & Associates multifunction circular saw. from swipe up deal

Hello

On the 24th March 17.01 Australian time I ordered and paid for (via Paypal) a Multifunction Circular Saw. From Swipe Up Deal

$29.99 USD minus discount $10.49 USD = $19.50 plus Shipping and handling of $8.95 USD and tax $1.95 USD therefore final price $30.40 USD

Transaction ID 4057863041696994W

Invoice ID c12759005364317.1

It was to be sent to:

Peter Ruse

38 Kingston St

Ferntree Gully

Victoria 3156

Australia

I have not received the goods nor any information on shipping or tracking details. And any emails to [protected]@swipeupdeals.com are returned as "unable to be delivered (Bad destination host 'DNS Malformed Query Error looking up swipeupdeal.com)

Please respond to this email as soon as possible

Regards,

Peter Ruse

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11:29 am EDT
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AN & Associates Mestar iron pro (order #1743)

Product is defective and all attemps to return it for a refund have failed. Emails were sent first to Swipeupdeals.com and then to zendesk.com. A total of 8 emails. The only response is to "Have a nice day" and they will get back to me.
Original order place on 2/20/20. Item took 4 to 5 weeks for item to arrive. My first email was sent for return and refund information on 4/1/20 with no return information send. Last email was sent on 4/27/20 and again no response. Thank you...[protected]@comcast.net

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2:41 pm EDT
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AN & Associates Paint by numbers kit

I ordered 3 paint by number kits for a total of $ 59.64 I never received a receipt of order nor any shipping information. I have made several attempts to contact this company through both emails and telephone calls however the numbers listed on their website our "out of service". I have not received any correspondence from this company. Do NOT order merchandise from this company- huge scam!

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Sheri Arnott
, US
Jun 26, 2020 4:17 am EDT

The same exact thing happened to me! This company is making money off scamming people!

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5:56 pm EDT
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AN & Associates Small diy polishing machine $24.99

I ordered this machine on the 12th march from oh my dealz, I am in the uk.
I don't know if you can help[ but I have seen a few posts from other ' victims' and it would appear that they have groosly mislead buyers in thinking that they have bought the machine when in actual fact ther customer received just the 10 sanding belts. So! 10 sanding belts for a total of $24.95! Absolute rip off advertising and I am extremely angry. I have not yet received anything from these people in a month now, despite them sayimg 7 -10 delivery. I know coronavirus will be the excuse but all I want now is my money returning, the tracking number given lo954551385cn has shown wildly different results so I don't know what to believe from this deal. Looks like many otherr people have been hoodwinked by this an-associates group which I feel that oh my dealz is one of them. I paid through paypal and the payment went to my argon. All this is totally misleading. Don't know if this would help. Thanks regards brian castleton

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John Easterwood
, US
Jan 12, 2021 3:36 pm EST

Was also a victim of this scam. The scammer changes the firm's name, gives out phony contact numbers, and shipping transaction numbers that either don't exist, or are for packages that contain something less than the machine and belts - in my case, the package contained one sanding belt. I complained to Pinterest, but they continue to carry the ads because the scammer changes the firm's name. Paypal was led to believe the issue was resolved when the scammer gave them a phony contact number and the transaction number of the shipped belt. I did get my money back after 7 months of repeated complaints.

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Terry Johnson
, US
Nov 02, 2020 5:06 pm EST

I had the exact same experience through a company called SwipeUpDeals. I ordered the polishing machine on September 4 and received a package on October 24. The package contained only polishing/sanding strips, no machine which the company advertised with a video. When I informed PayPal, SwipeUpDeal's response was to say their records showed that the package was delivered within the time specified (2-4 weeks). When I tried to contact them by the email address provided, I got a response that the site doesn't exist. When I called, I always got a busy signal. This is clearly a Chinese scam company and should be called out as such to the various sites advertising this tool (i.e. Etsy).

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2:53 pm EDT

AN & Associates Four of your 2 sisters pins

I believe I received a notice last week (around March 23) that my order was in transit. Unfortunately I can't find that notice with the tracking number. I haven't received the pins, and I believe they should have arrived by now.

Would you please check to see my order of 4 of these pins shipped and provide me with the tracking number again?

I used PayPal on 02/02/2020. This may be their transaction record number:
OCRO545328594273X, in the amount of $48.91 (see attached). Screenshot of the pins (should be 4 of them) also attached.

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5:29 am EDT

AN & Associates I have yet to receive my order

My name is Michelle Smith address is 4515 Payneville rd Brandenburg my 40108. You can call me at [protected]. I placed my order on Feb 3 2020, you company AN &Associates charged my paypal $54.98 which you collected in full. I was promised fast delivery and I'm still waiting. At this time I have no choice but to kindly ask for a refund. I can not wait for something that is obviously not going to show up. I've read many complaints from other customers that acuptually order the same items and they have yet to receive theirs or the didn't not receive the full order the ad was advertising. I m sending you a written request for a full refund at this time. I would also add I am very disappointed in how this has worked out. This was my second order through your company and this is the second time I did not receive my order. I was hoping to give you the defat of the doubt but after failing to complete either of the orders placed through your company I don't feel you are dependable enough for my business needs. PLEASE process my refund as quickly as you took my payment, I don't see why there should be any problems. I have also requested that PayPal do an investigation as well. Please and Thank You.
MRS. MICHELLE SMITH / ELEMENT CREATIONS
4515 Payneville rd. Brandenburg my 40108

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2:15 pm EDT
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AN & Associates Two flashlights were ordered

On January 27, 2020 I ordered two high powered flashlights, todate they have not arrived. You charged me $55.94.
This was billed through Paypal.

I have sent numerous emails making a complaint with no response.

Either deliver these lights or refund the money.

My Paypal address id [protected]@aol.com.

If I do not hear from you I will file a complaint with paypal you are a scam and then with the Federal Trade Commission for fraud.

Robert Mosemak
25566 Rua Michelle
Escondido, Ca. 92026

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3:23 am EST

AN & Associates Mini sanding machine

not received item so far, invoice ID :- [protected].1,
TRANSACTION ID :-1Y2846612U0065649

PAID BY PAYPAL JAN 14 th 2020 .
item is small diy polishing machine +10 matching strips

my name is Keith Parris, From Coventry, UK,

this item was ordered and paid for in good faith from an advert on Facebook marketplace on 14th January 2020 and so far the goods have not yet been received .!

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